Malka London  Reviews 115

ABSOLUTE SCAM!!! ABSOLUTE SCUM!!! Ordered Hugo boss jumpers turned up late and cheap, tacky and fake! Haven’t had a refund at all £92 out of pocket. Emailed over thirty times and now no response. AVOID AT ALL COSTS

I asked for a refund on a jumper that didn't fit. I was offered only a partial refund , after many emails they offered me a 60% of the cost of the item this was at the beginning of January, I am still waiting for the money to be refunded back to me after numerous emails telling me it takes 5/7 working days ... it's been nearly a month and still nothing !!

I had to pick one star to write review. This company is not based in London as advertised, product comes from China. Order 2 Hugo Boss gents zippers as I thought were coming from London. They arrive XXL far too small also one half the top was black the other half washed out black. I wrote advise I’d like to return, this is when it came to light they were from China. If I wanted to order from China I would he from Temu. As the return was to China I was asked if happy to keep at a 50% discount tops would fit a family member. So story begins 24th Dec was advised refund being processed Now 30th January still waiting when I contact them the apologies still I shouldn’t have to wait 5 weeks.
THEY ARE A SCAM COMPANY PLEASE DON’T ORDER FROM THEM YOU’LL WASTE YOUR HARD EARNED MONEY

SCAMMERS!!! AVOID!!!
Goods are fake and unwearable!! As the last review, was promised 60% refund which has never been received!! Do not waste your money!!!

Totally agree with previous reviews. Scam- avoid. Fake gear and no chance of a refund despite a 50% refund offered over a month ago. Absolute joke- avoid this company!!

Absolute scammers would never order from them if you see this. Fake stuff arrives constant emails saying they will refund nothing has come through selling through Klarna and getting away with complete fake gear. AVOID

Absolutely shocking i ordered 2 "boss" jumpers asked in email if they were real and was advised all their products are of high quality. Eventually jumpers came. Iron print on front of both of them requested refund an like others offered a refund of 60% still not been received this has been going on throughout jan they keep saying they have passed to another depth.
Do not order

Avoid this site.. wait nearly 4 weeks for delivery and when arrives is fake.. no labels nothing.. requested a return and was offered 50% refund as this will be returned back to china.. agreed refund and guess what.. no refund.. been trying to sort this for 3 weeks and all you get is refer to another department.. do not buy from this site.

I love them, this is my second purchase! Perfect for so many occasions; wash days, protecting my hair when travelling, on the beach and when you fancy a change.

Would not ever use them again; I asked them for a refund as the jumper that arrived looked cheap and nasty, there was a lot of back and forth as they refused to accept the refund due to the shipping costs. So against my agreement just refunded me the 60% which I had already previously said I didn’t want.. I’d avoid!

Absolute scam. Avoid at all costs. If your goods every do arrive they will be fake guaranteed!

ABSOLUTLEY SHOCKING!!!! SCAM!!!
Absolutely SHOCKING company. Ordered a Hugo Boss jumper before Christmas. Arrived late. Item arrived with marks over the front like it had been on a hot press iron and the logo just printed on. No sign of any labels, nothing! I contacted their "customer service" and all I am getting is that they can offer me a 50% refund to keep the item as their factory is in China and would cost them more to send it back. NOT MY PROBLEM!!! I have offered to send the item back and requested ALL my money back. They are ignoring my emails and just sending the same reply over and over again. I see you like to respond to positive feedback on here which is probably fake people posting but you are ignoring the negatives. AVOID THIS COMPANY LIKE THE PLAGUE!!! ABSOLUTE SCAMMERS.

Ordered some clothing early December was assured of delivery before Christmas as they were presents. Still not turned up. When finally answered my emails they said that items had been delivered. Not delivered at all but was willing to offer a 50% refund and keep the items. What items?? Sound like a big scam!!!

Ordered a ‘Boss’ jumper before Christmas . Took forever to arrive from China .. when it arrived its cheap material , with Boss stamped on it .. No signs of a label … very poor copy .. Totally misleading advertising .. rip off ! Angry and disappointed !

Ordered 3 December arrived 2 January. No signs a labels inside. Looks like a copy.

Though there were some delays, I was always kept up to date. The crowns are beautiful and great quality! ❤️

Couldn't recommend enough, great customer service, usually from owner as for the crowns… they're unique and high quality, everyone should have at least one

ordered package at start December,was planned to be a christmas presents ,never turned up and still waiting.
Worse experience i would not recommend to buy anything from this place .Been waiting more then 15 days now

I can’t leave a zero. I was promised my delivery for Christmas. I am a single parent so on a limited budget, I try my best to get the best I can for my family. I have never been let down like this before

The head wraps are well made and I look forward to wearing them.

Also, Sashaa the owner of Malka London, went above and beyond to get my items to me. Unfortunately, a postal strike erupted in my country making it impossible to mail the items to me, so Sashaa took the steps necessary to get them to me. We stayed in regular contact throughout the process.

Not only does Sashaa make quality items, she also offers superior client service.