The Leonie Queen Headwrap made my day! The colors are beautiful and the Madras fabric is high quality and comfortable. I will definitely order more in the near future.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The head wraps are well made and I look forward to wearing them. Also, Sashaa the owner of Malka London, went above and beyond to get my items to me. Unfortunately, a postal strike erupted in my... See more
Company replied
Absolutely shocking i ordered 2 "boss" jumpers asked in email if they were real and was advised all their products are of high quality. Eventually jumpers came. Iron print on front of both of them... See more
I'm super happy with my crown and pleased to add it to my collection (this is my 5th one!). When I saw the pattern and style online I knew I had to grab this one too, and I'm so happy I did. The quali... See more
Company details
Written by the company
Malka London is a wellness brand that offers easy-to-wear and hair-friendly hair accessories made in London for women who want to elegantly cover their hair loss, uplift their outfits with confidence, or protect their energy.
Contact info
219 KENSINGTON HIGH STREET, W8 6BD, LONDON, United Kingdom
- contact@malkalondon.com
- malkalondon.com
3.6
Average
115 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A truly wonderful experience
A truly wonderful experience. My crown arrived promptly. The packaging is beautiful. The quality of the crown is superb. The whole purchasing process from start to finish was exceptionally easy. Customer service is second to none. I had a slight wobble that my crown was too big and I requested an exchange for a smaller size, this was no problem. I eventually changed my mind ( thank you to the tutorials!) this was also not a problem.
Highly recommend this product/ company. You truly are made to feel like a queen.
July 6, 2023
Obnoxious emails
Service through the site is fairly good. I had a question about sizing and got a timely answer. But the emails from this company are obnoxious. I got an email asking me to rate the product well before received it, so I ignored it. Then I got another, so I unsubscribed. Then I still got more anyway. So here I am, rating in the hopes that it will stop the annoying emails.
July 7, 2023
Amazing crowns
I ordered 3 crowns and wow the quality is amazing. The colors are radiant and just put every outfit together. Plus the shipping was very quick. I would highly recommend and will purchase again very soon.
July 6, 2023
really interactive process
really interactive process, my queries were answered promptly and my product is beautiful, even a little confectionary added to sweeten an already perfect parcel
July 17, 2023
Beautiful colour,lovely packaging.
July 4, 2023
My new headwear
Product is excellent and the purchasing process was quick, smooth and easy to follow. Only wish there was more products to chose from and items available from previous collections.
July 6, 2023
Beautifully made
Second Bonnet I have bought colour is beautiful well made and fits my head…which is most important 👍🏾
July 7, 2023
Don't ponder on it...just get one!
I wanted to order my crown but it was not in stock, Malka offered for me to pre order one so i could secure my order which I did. When it did arrive Malka send me my crown withba nite to say she had sent me the medium instead of the large which was the best decision as it fitted perfect, it was beautifully packaged with care and is beautiful quality, I will definitely be ordering more. If any one is hesitant about purchasing just do it, you won't regret it.
June 9, 2023
Unprompted review
Reply from Malka London
Hi Dionne, I am so happy that you are enjoying your crown and even more relieve for the size of it! Before I sent it I thought about your hair again and Large would have been way too big so I'm glad it fits perfectly to your beautiful head.
Thank you for your review, it means the world to me ! Lots of love Queen
Sashaa xx
My New Crown
I ordered my crown and when it arrived the size was incorrect. I ended up liaising with Sashaa who immediately got to work on a replacement. This process was seamless and I was kept in the loop every step of the way. I have my new crown and it is a perfect fit.
I will be purchasing a few more now and then am awaiting the new Spring/Summer colours
To all the Queens out there that are thinking about purchasing a Crown DO IT it'll be one of the best decisions you will make.
Love and Peace
April 16, 2023
Reply from Malka London
Bless you sis, I am so grateful for your review, it means the world to me to read it! I am so happy that we finally met during the hair and beauty show!!! Enjoy your crowns, I know you do ;)
Much love Queen,
Sashaa xx
Beautiful crowns
I stupidly ordered the wrong size crown, doh LOL 🙄
I was able to return the smaller ones with no issues at all, I'm super grateful.
A friend recommended me and I'm very glad she did!!!
Loving ❤️ these crowns.
December 19, 2022
Unprompted review
Reply from Malka London
Hi Queen, I am so grateful for your review and I am happy to hear that you are enjoying your crowns! Hope to meet you soon during one of our event. Lots of love and light, Sashaa xx
The delivery is just too long
The delivery is just too long. I ordered twice, and both times were two weeks.
December 10, 2022
Reply from Malka London
Hi Sandra, thank you for your review. I am really sorry to hear that your delivery time was too long. I understand your disappointment and it is for me as well because I am working hard to make sure our Queens receive the best experience with us. I'd be more than happy to send you a gift code so you can use on our next Spring Summer collection that will be launch in June. (I will send you an email shortly) Sending you so much love and light, Sashaa xx
Great quality products and always…
Great quality products and always lovely customer service
December 2, 2022
Reply from Malka London
Hi Soni, thank you so much for your review love!! Lots of light, Sashaa xx
Order placed on 10 Nov 2022
Order placed on 10 Nov 2022. The customer service was not up to a good enough standard, I wouldn’t use this company. Having to wait weeks for a first order with no update, until chasing the company only to finally get what can only be described as a feeble response, and a promise of a gift with the delayed apology. When the order arrived on 22 Nov 2022, the only gift that was in the order was a small pack of Haribo, ridiculous!
November 22, 2022
Quality product, good customer service
Quality product, good selection of fabrics, good product knowledge, demonstration and fitting provided.
October 17, 2022
Reply from Malka London
Hi Marian, I'm so happy you are enjoying your crown! love, sashaa x
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.