Mallows Beauty Reviews 

1,841
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Changed my life. Sounds dramatic! But so totally true. I suffer with severe folliculitus and have done for over 10 years. I've used Mallows beauty products for over a year now and t... See more

Rated 5 out of 5 stars

Absolutley unreal products! My daughter is autistic and sometimes struggles with her hygiene but since finding mallows she looks forward to having her bath just so she can put on her amazing body but... See more

Company replied

Rated 1 out of 5 stars

I ordered on the 21st July - today is 1st August, still haven’t received my order, still hasn’t been dispatched. Emailed customer services who said it will be dispatched by the end of the week, it’s... See more

Rated 5 out of 5 stars

EDIT TO ADD: I wanted to update my review because I was contacted by Mallows Beauty who have kindly sent out some more scrubs free of charge to rectify my issue below. I bought the watermelon body... See more

Company replied

Company details

  1. Beauty Product Supplier
  2. also in
  3. Cosmetics Industry
  4. Cosmetics Store

Written by the company

Hey Babe, I am the ultimate destination for self-love. I aim to make you glow, inside and out. I am 100% REAL; real skin, real bodies, real people, and real results...no lies here thank you! Instead of being faced with insecurities you need to ‘fix’, my products will ‘treat’ your skin & mind, with a positive message that you can adopt for the day, week or forever really… now repeat after me "I am enough.” I want to empower you to appreciate yourself rather than criticise…you wouldn't bully your BFF, so why do it to yourself & your body?! Say bye-bye to brands that promote a ‘perfect’ (photoshopped) girl & promise you the world but never deliver. And say hello to me, Mallows Beauty!


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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4.1

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(1,841)

6 reviews in the last 12 months

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Rated 2 out of 5 stars

Misleading Offers and Missing Free Items

Dissapointing when they mislead customers with incentives of free gifts with a minimum spend, but then backtrack and state that there were t&c's that excluded certain products from the promotion. There was no mention of this during the TikTok live and hundreds of customers have been left without their free gift after spending the required amount.

It's a shame because I like the products but feel like they mislead their customers to increase sales. Not sure if I'll buy again now!

July 12, 2024
Unprompted review
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Reply from Mallows Beauty

Hey, So sorry to hear this Christia. We would love the opportunity to resolve this with you. Please get in touch with us: hello@mallowsbeauty.co.uk and we will do our utmost to get products to you which you will LOVE, thanks so much xx Team Mallows xx

Rated 5 out of 5 stars

The shaving butters and razor have…

The shaving butters and razor have helped my shaving routine so so much.
The body butters are unreal too and leave my skin feeling super soft.
Im addicted and already have a growing collection ✨💖

July 2, 2024
Unprompted review
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Reply from Mallows Beauty

Omg thank you babe!!!! We are so so happy to hear that you have found a shaving routine that works for you AND we can be a part of it💖💖💖 Appreciate you and your support babe xoxoxo

Rated 5 out of 5 stars

Watermelon body scrub half full

EDIT TO ADD:
I wanted to update my review because I was contacted by Mallows Beauty who have kindly sent out some more scrubs free of charge to rectify my issue below.

I bought the watermelon body scrub and whilst it smells absolutely amazing, the tub literally arrived half full. Not sure if this is how it's meant to be, but unfortunately it's put me off ordering from this company again 😢

May 25, 2024
Unprompted review
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Reply from Mallows Beauty

Hey, So sorry to hear you have not loved your Watermelon Scrub. We would love the opportunity to resolve this with you. Please get in touch with us: hello@mallowsbeauty.co.uk and we will do our utmost to get products to you which you will LOVE, thanks so much xx Team Mallows xx

Rated 5 out of 5 stars

Pineapple enzyme range

I received a sample of the Pineapple Enzyme mask with my order and gave it to my daughter to try as she suffers with acne. The mask was gentle and caused no irritation. I then bought her the whole range of the Pineapple enzyme products. She has been using it for two weeks and there has been significant improvement in her skin. She has only had two new spots occur and her scarring has faded dramatically. I have ordered another set so she does not run out. Very impressed with the product.

June 13, 2024
Unprompted review
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Reply from Mallows Beauty

Awh we are so so so happy that our pineapple skincare is helping your daughter with her skin!! This is exactly what we aim for and love to hear 💖💖
We want to help everyone feel confident in their skin and if our products aid in that, then it makes us so happy!!

We really appreciate your support for Mallows Beauty xxx

Rated 5 out of 5 stars

What a wonderful business!

What a wonderful business!!
After watching TikTok lives for a few days I gave in and went ahead and purchased a mystery bundle.. and am I glad I did! Within 10 mins of receiving my first mystery bundle, I ordered a second mystery box and then again for some other individual products. All of the products I have tried are really as good as they are advertised.

One of my parcels got damaged in transit, quick email to customer services, a quick response and wonderful help, I have a replacement on the way.
Customer service at its very best!!!🤍

I can’t see me ever looking back from Mallows Beauty. Also, may I add the values of this business, the supportiveness and morals of the business and empowerment it gives you is just so heart warming.

June 11, 2024
Unprompted review
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Reply from Mallows Beauty

OMG babe!! Thank you so much for this review💖💖💖
We appreciate you so much xox
You're are an absolute star!! Thank you for supporting Mallows Beauty xx

Rated 2 out of 5 stars

Bought beachy shave cream

Bought beachy shave cream.

Not sure what the hype about but feels cheap, doesn't leather well loads seems to be dropping in the shower. Cant say it helps with strawberry legs either.

Expensive for what it is.

May 9, 2024
Unprompted review
Rated 5 out of 5 stars

Every purchase I ever make with mallows…

Every purchase I ever make with mallows beauty is amazing I feel joy and excitement to be receiving more of the beautiful products.
My skin is so soft and shiny.
Say goodbye to strawberry legs.
Definitely worth the hype and money ❤️

May 17, 2024
Unprompted review
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Reply from Mallows Beauty

Awh babe!! Thank you so much 💖 We really are so so thankful for this feedback xox Appreciate you so much!! Thank you for supporting Mallows 💖

Rated 5 out of 5 stars

Words cannot begin to describe how…

Words cannot begin to describe how wonderful these products are! I've recently purchased the Blueberry body scrub and it smells absolutely divine, and works wonders on my skin.

Keep up the amazing work ya'll ♡

May 16, 2024
Unprompted review
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Reply from Mallows Beauty

Awh we are so happy to hear this!!! We are so glad you love our new Blueberry scent and it works wonders on your skin 💖Appreciate you babe xoxoxo

Rated 5 out of 5 stars

Amazing Customer Service

I have been purchasing Mallows products for over a year now and i have loved them all. The best shave and softest skin i have ever had. Plus their face cleansers and masks help my skin no end. So I was already amazed by them. But when i recently broke my razor because im a muppet that cant keep a hold of it... the customer service team were straight on with replacing it even though i bought it last year. They have really made my day and i am so happy to know i will have a new one soon ❤️ Amazing customer service along with brilliant products. Whats not to love?!

May 9, 2024
Unprompted review
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Reply from Mallows Beauty

Awh babe!! Thank you so much for this feedback 💖We are so glad our products are helping you xoxo We appreciate you so much xx

Rated 5 out of 5 stars

So many positives!

I’ve been using Mallows for about a year now and there’s so many positives, so here we go:
- I suffered really bad with ingrown hairs after waxing one summer. I had at least 20 on each leg and for years I couldn’t get rid of them. I started using Mallows and now I don’t have a single ingrown hair anywhere!
- Using the body scrub, shave butter, and body butter religiously helped my shaving rash in my more delicate areas (it’s not completely gone but it’s calmed it down an incredible amount).
- I have sensitive, eczema-prone skin and Mallows is so gentle and moisturising that it actually helps keep my eczema at bay.
- Tattoo girlies, this is for you! Since using Mallows, my older tattoos seem more vibrant and fresh. The Mallows team should absolutely be marketing this stuff as tattoo revitalising.
- Lastly, the smells are incredible. They don’t smell a bit like chocolate, or pineapple, or candy cane, or carrot cake…they smell EXACTLY like it!

I just want to finish by commenting on the customer service of the amazing Mallows team. I’ve had one or two issues in the past (like me accidentally using an old postal address) and they sorted it out in MINUTES, and this was way after hours. The kindness and dedication of this team makes for excellent customer service.

Cannot fault the Mallows team or their products one little bit!

May 8, 2024
Unprompted review
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Reply from Mallows Beauty

Hey babe, thank you so much for this feedback 💖 Firstly, thank you for the comments on our customer service! We've been working super hard on this the past few months xx Secondly, ahh we are so so happy our products are working for you, even though you have sensitive skin!! That's exactly what we want to hear 💖 Also yesss, I completely agree about the whole tattoo thing!! The moisturisers help mine look so much brighter!! xox Appreciate you babe💖

Rated 5 out of 5 stars

One word for this product…WOW

One word for this product…WOW!

A little back story, I’ve been struggling with strawberry legs lately and no products seemed to be working no matter how much I exfoliated, moisturised nothing seemed to work, enter mallows products! I bought this on a whim after reading reviews and seeing it all over TikTok, I bought the strawberry legs set which included,

-coffee body scrub
-unicorn shaving butter
-peachy body butter

When I tell you this had made my skin so silky smooth! it’s the softest my skin has been in such a long time, not only has it combatted some of my lumps and bumps I get when shaving, it has made my skin like a baby’s bottom the glow has made my jaw drop it has left such a healthy, glossy shine with no sticky or greasy feel to it, This product has exceeded my first impressions and i definitely will be continuing to buy and try new products they produce! Such a well thought out 3 step process!
💗💜💗💜

May 3, 2024
Unprompted review
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Reply from Mallows Beauty

Awh babe, we are SO SO glad our strawberry legs bundle is helping you💖💖 We appreciate this feedback so much xx Thank you for supporting Mallows Beauty💖

Rated 2 out of 5 stars

Offers free items which then aren’t included in orders

Placed an order after being drawn in by the ‘free’ items added to the basket when ordering bundles. Except when the order was finally delivered, none of the free items which were stated as being included in the order (including being listed on my receipt) were actually provided. Order remains ‘partially fulfilled’ on their website as they only dispatched the items paid for- not the free items.

No one contacted me or provided an explanation to say why, they just didn’t dispatch them. I had to chase to find out how long dispatch would take-was around 9 days despite watching them pack live orders as they came in online- so I didn’t reach out again and cut my losses on the promised ‘free’ items with the order.

Disappointing they were let down by the customer experience as the products received were actually really good.

April 6, 2024
Unprompted review
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Reply from Mallows Beauty

Hi, thank you for your review and taking the time to provide details regarding your experience. I have emailed you personally to resolve this error as best we can and hope we can continue to provide you with the products you love along with improved customer experience. Many thanks for your patience and understanding. Team Mallows

Rated 5 out of 5 stars

Mallows Beauty 😍

I am in love with all the products, I have so many I’ve had to rearrange my bathroom, I love watching the lives, the girls are amazing. I also have psoriasis, and I have to be careful with what I use, and I can say after using your products, my skin is no wear near as itchy, red or sore. I love mallows so much. I do have to say your Watermelon range is the best, it’s amazing 🍉😍

I was on the live 21.04.24 and Mikayla was great, she is a boss, especially when people come in and try and bully her for being a plus size queen, everyone on the live are so informative, and just all round amazing!😍

April 21, 2024
Unprompted review
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Reply from Mallows Beauty

Awh babe, thank you so much! 💖💖 We absolutely love to hear this and I am so glad that you have found products which work for your skin xox

We appreciate you!!! Keep being you xox

Rated 5 out of 5 stars

Beautiful range of products and…

Beautiful range of products and excellent customet service. Box arrived promptly with delights and packaged with love. I must say using mallows range makes me feel like ive really pampered myself.

April 8, 2024
Unprompted review
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Reply from Mallows Beauty

Hey babe! Thank you for this review xx We're so glad you love everything!! You deserve that proper pamper night xox

Rated 5 out of 5 stars

Beautiful company and amazing products.

Beautiful company and amazing products can't get enough of mallows beauty I don't use any other brand since using them. The staff are all amazing and love the lives with the girls. Customer service is brilliant they get back to you so quick and are extremely hard working and caring continue to smash it x x

April 4, 2024
Unprompted review
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Reply from Mallows Beauty

Awh gorge!!! Making us tear up! Thank you so much xox We appreciate you!!! 💖💖

Rated 5 out of 5 stars

40+ products!!

i have over 40 mallows beauty products and i absolutely love them all!!! as a girly with eczema prone skin i have found that mallows shaves, scrubs and butters have never ever caused any problems for me! i adore the motive and messages behind the entire brand as they preach for self love and care and most importantly body positivity. i have bought about 7 mystery bundles from watching the lives and the girls on there are always happy to answer any questions and give us the best deals too! the scents are just as incredible as they sound and the seasonal themes are so lush!! i would 100% recommend a mystery bundle to anyone who is thinking of including mallows into their self care routine as there is such a range of products in their mystery bundles!!

February 16, 2024
Unprompted review
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Reply from Mallows Beauty

Yay babe!!! We are so so happy that you've found our products and they work for your skin💖 Sounds like an amazing collection!! We want you to be confident in your body and self, so when reviews like this are written it's like a dream come true!!! We appreciate you xox

Rated 5 out of 5 stars

Absolulty amazing products

Absolulty amazing products
Everything has smelt amazing
The mystery bundles are addictive and are great value for money

April 4, 2024
Unprompted review
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Reply from Mallows Beauty

Hey boo! Thank you so much for this review 💖 We really appreciate it - so glad you love our products xoxo

Rated 5 out of 5 stars

Have loved Mallows since day 1 💕

I Joined mallows end of 2022 and I won’t go back ✋🏼 No more itching, bumps on my arms that I’ve always been somewhat insecure about, no more rashes… What more could you want ? I love all the mystery bundles that change every month they are always such a deal with a great selection of scents/products and even sometimes they give out extras so instead of 6 items for £30 you get 7 which is also my lucky number 😉🥰 Summer 2023 I became a live Moderator and I’ve loved helping out the girls on the lives answering questions etc ever since, wish being a mod was a job tbh 😏😫x

April 4, 2024
Unprompted review
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Reply from Mallows Beauty

Awh gorge, we are so happy to hear this!!! We strive to help you feel comfortable in your body and help tackle those pesky strawberry legs, kp, ingrowns and razor rashes💖💖 Thank you so much!! We really appreciate you and your help as a live mod! You're a star xox

Rated 5 out of 5 stars

Amazing products and amazing service

Amazing offers on products and mystery bundle is a bargain for 6 products, and some times theres a little extra in the mystery bundle which is just Extraordinary! Everything they have brought out is thought of carefully from the razor to the design of packaging and scent of products! Mallows beauty goes the extra mile for their customers and try to resolve any problems as quickly as possible or any questions they have team members on TikTok live that can answer your enquiries and will listen to your ideas and ask for your thoughts. Mallows beauty has a great team and cant wait to what has for them in the future as company.

March 26, 2024
Unprompted review
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Reply from Mallows Beauty

Hey babe! Thank you so much for this review, we appreciate you!! 💖 So glad you have had a good experience with our customer service team and live girls - we are always here to help you with anything; questions big and small xox

Rated 5 out of 5 stars

Amazing products ordered two mystery…

Amazing products ordered two mystery bundles because the white chocolate was to die for can’t believe I’ve only recently come across mellows beauty will be spending ever month on mellows beauty

April 4, 2024
Unprompted review
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Reply from Mallows Beauty

Yay babe!! We are so happy to hear you love our exclusive white choc range 💖💖 Appreciate you xox

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