Changed my life. Sounds dramatic! But so totally true. I suffer with severe folliculitus and have done for over 10 years. I've used Mallows beauty products for over a year now and t... See more
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Absolutley unreal products! My daughter is autistic and sometimes struggles with her hygiene but since finding mallows she looks forward to having her bath just so she can put on her amazing body but... See more
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I ordered on the 21st July - today is 1st August, still haven’t received my order, still hasn’t been dispatched. Emailed customer services who said it will be dispatched by the end of the week, it’s... See more
EDIT TO ADD: I wanted to update my review because I was contacted by Mallows Beauty who have kindly sent out some more scrubs free of charge to rectify my issue below. I bought the watermelon body... See more
Company replied
Company details
Written by the company
Hey Babe, I am the ultimate destination for self-love. I aim to make you glow, inside and out. I am 100% REAL; real skin, real bodies, real people, and real results...no lies here thank you! Instead of being faced with insecurities you need to ‘fix’, my products will ‘treat’ your skin & mind, with a positive message that you can adopt for the day, week or forever really… now repeat after me "I am enough.” I want to empower you to appreciate yourself rather than criticise…you wouldn't bully your BFF, so why do it to yourself & your body?! Say bye-bye to brands that promote a ‘perfect’ (photoshopped) girl & promise you the world but never deliver. And say hello to me, Mallows Beauty!
Contact info
Unit 9B, Hepworth Park, Coedcae Lane, Pontyclun, CF72 9FQ, Cardiff, United Kingdom
- 07702754187
- hello@mallowsbeauty.co.uk
- mallowsbeauty.co.uk
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Hasn’t replied to negative reviews
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Misleading Offers and Missing Free Items
Dissapointing when they mislead customers with incentives of free gifts with a minimum spend, but then backtrack and state that there were t&c's that excluded certain products from the promotion. There was no mention of this during the TikTok live and hundreds of customers have been left without their free gift after spending the required amount.
It's a shame because I like the products but feel like they mislead their customers to increase sales. Not sure if I'll buy again now!

Reply from Mallows Beauty
The shaving butters and razor have…
The shaving butters and razor have helped my shaving routine so so much.
The body butters are unreal too and leave my skin feeling super soft.
Im addicted and already have a growing collection ✨💖

Reply from Mallows Beauty
Watermelon body scrub half full
EDIT TO ADD:
I wanted to update my review because I was contacted by Mallows Beauty who have kindly sent out some more scrubs free of charge to rectify my issue below.
I bought the watermelon body scrub and whilst it smells absolutely amazing, the tub literally arrived half full. Not sure if this is how it's meant to be, but unfortunately it's put me off ordering from this company again 😢

Reply from Mallows Beauty
Pineapple enzyme range
I received a sample of the Pineapple Enzyme mask with my order and gave it to my daughter to try as she suffers with acne. The mask was gentle and caused no irritation. I then bought her the whole range of the Pineapple enzyme products. She has been using it for two weeks and there has been significant improvement in her skin. She has only had two new spots occur and her scarring has faded dramatically. I have ordered another set so she does not run out. Very impressed with the product.

Reply from Mallows Beauty
What a wonderful business!
What a wonderful business!!
After watching TikTok lives for a few days I gave in and went ahead and purchased a mystery bundle.. and am I glad I did! Within 10 mins of receiving my first mystery bundle, I ordered a second mystery box and then again for some other individual products. All of the products I have tried are really as good as they are advertised.
One of my parcels got damaged in transit, quick email to customer services, a quick response and wonderful help, I have a replacement on the way.
Customer service at its very best!!!🤍
I can’t see me ever looking back from Mallows Beauty. Also, may I add the values of this business, the supportiveness and morals of the business and empowerment it gives you is just so heart warming.

Reply from Mallows Beauty
Bought beachy shave cream
Bought beachy shave cream.
Not sure what the hype about but feels cheap, doesn't leather well loads seems to be dropping in the shower. Cant say it helps with strawberry legs either.
Expensive for what it is.
Every purchase I ever make with mallows…
Every purchase I ever make with mallows beauty is amazing I feel joy and excitement to be receiving more of the beautiful products.
My skin is so soft and shiny.
Say goodbye to strawberry legs.
Definitely worth the hype and money ❤️

Reply from Mallows Beauty
Words cannot begin to describe how…
Words cannot begin to describe how wonderful these products are! I've recently purchased the Blueberry body scrub and it smells absolutely divine, and works wonders on my skin.
Keep up the amazing work ya'll ♡

Reply from Mallows Beauty
Amazing Customer Service
I have been purchasing Mallows products for over a year now and i have loved them all. The best shave and softest skin i have ever had. Plus their face cleansers and masks help my skin no end. So I was already amazed by them. But when i recently broke my razor because im a muppet that cant keep a hold of it... the customer service team were straight on with replacing it even though i bought it last year. They have really made my day and i am so happy to know i will have a new one soon ❤️ Amazing customer service along with brilliant products. Whats not to love?!

Reply from Mallows Beauty
So many positives!
I’ve been using Mallows for about a year now and there’s so many positives, so here we go:
- I suffered really bad with ingrown hairs after waxing one summer. I had at least 20 on each leg and for years I couldn’t get rid of them. I started using Mallows and now I don’t have a single ingrown hair anywhere!
- Using the body scrub, shave butter, and body butter religiously helped my shaving rash in my more delicate areas (it’s not completely gone but it’s calmed it down an incredible amount).
- I have sensitive, eczema-prone skin and Mallows is so gentle and moisturising that it actually helps keep my eczema at bay.
- Tattoo girlies, this is for you! Since using Mallows, my older tattoos seem more vibrant and fresh. The Mallows team should absolutely be marketing this stuff as tattoo revitalising.
- Lastly, the smells are incredible. They don’t smell a bit like chocolate, or pineapple, or candy cane, or carrot cake…they smell EXACTLY like it!
I just want to finish by commenting on the customer service of the amazing Mallows team. I’ve had one or two issues in the past (like me accidentally using an old postal address) and they sorted it out in MINUTES, and this was way after hours. The kindness and dedication of this team makes for excellent customer service.
Cannot fault the Mallows team or their products one little bit!

Reply from Mallows Beauty
One word for this product…WOW
One word for this product…WOW!
A little back story, I’ve been struggling with strawberry legs lately and no products seemed to be working no matter how much I exfoliated, moisturised nothing seemed to work, enter mallows products! I bought this on a whim after reading reviews and seeing it all over TikTok, I bought the strawberry legs set which included,
-coffee body scrub
-unicorn shaving butter
-peachy body butter
When I tell you this had made my skin so silky smooth! it’s the softest my skin has been in such a long time, not only has it combatted some of my lumps and bumps I get when shaving, it has made my skin like a baby’s bottom the glow has made my jaw drop it has left such a healthy, glossy shine with no sticky or greasy feel to it, This product has exceeded my first impressions and i definitely will be continuing to buy and try new products they produce! Such a well thought out 3 step process!
💗💜💗💜

Reply from Mallows Beauty
Offers free items which then aren’t included in orders
Placed an order after being drawn in by the ‘free’ items added to the basket when ordering bundles. Except when the order was finally delivered, none of the free items which were stated as being included in the order (including being listed on my receipt) were actually provided. Order remains ‘partially fulfilled’ on their website as they only dispatched the items paid for- not the free items.
No one contacted me or provided an explanation to say why, they just didn’t dispatch them. I had to chase to find out how long dispatch would take-was around 9 days despite watching them pack live orders as they came in online- so I didn’t reach out again and cut my losses on the promised ‘free’ items with the order.
Disappointing they were let down by the customer experience as the products received were actually really good.

Reply from Mallows Beauty
Mallows Beauty 😍
I am in love with all the products, I have so many I’ve had to rearrange my bathroom, I love watching the lives, the girls are amazing. I also have psoriasis, and I have to be careful with what I use, and I can say after using your products, my skin is no wear near as itchy, red or sore. I love mallows so much. I do have to say your Watermelon range is the best, it’s amazing 🍉😍
I was on the live 21.04.24 and Mikayla was great, she is a boss, especially when people come in and try and bully her for being a plus size queen, everyone on the live are so informative, and just all round amazing!😍

Reply from Mallows Beauty
Beautiful range of products and…
Beautiful range of products and excellent customet service. Box arrived promptly with delights and packaged with love. I must say using mallows range makes me feel like ive really pampered myself.

Reply from Mallows Beauty
Beautiful company and amazing products.
Beautiful company and amazing products can't get enough of mallows beauty I don't use any other brand since using them. The staff are all amazing and love the lives with the girls. Customer service is brilliant they get back to you so quick and are extremely hard working and caring continue to smash it x x

Reply from Mallows Beauty
40+ products!!
i have over 40 mallows beauty products and i absolutely love them all!!! as a girly with eczema prone skin i have found that mallows shaves, scrubs and butters have never ever caused any problems for me! i adore the motive and messages behind the entire brand as they preach for self love and care and most importantly body positivity. i have bought about 7 mystery bundles from watching the lives and the girls on there are always happy to answer any questions and give us the best deals too! the scents are just as incredible as they sound and the seasonal themes are so lush!! i would 100% recommend a mystery bundle to anyone who is thinking of including mallows into their self care routine as there is such a range of products in their mystery bundles!!

Reply from Mallows Beauty
Absolulty amazing products
Absolulty amazing products
Everything has smelt amazing
The mystery bundles are addictive and are great value for money

Reply from Mallows Beauty
Have loved Mallows since day 1 💕
I Joined mallows end of 2022 and I won’t go back ✋🏼 No more itching, bumps on my arms that I’ve always been somewhat insecure about, no more rashes… What more could you want ? I love all the mystery bundles that change every month they are always such a deal with a great selection of scents/products and even sometimes they give out extras so instead of 6 items for £30 you get 7 which is also my lucky number 😉🥰 Summer 2023 I became a live Moderator and I’ve loved helping out the girls on the lives answering questions etc ever since, wish being a mod was a job tbh 😏😫x

Reply from Mallows Beauty
Amazing products and amazing service
Amazing offers on products and mystery bundle is a bargain for 6 products, and some times theres a little extra in the mystery bundle which is just Extraordinary! Everything they have brought out is thought of carefully from the razor to the design of packaging and scent of products! Mallows beauty goes the extra mile for their customers and try to resolve any problems as quickly as possible or any questions they have team members on TikTok live that can answer your enquiries and will listen to your ideas and ask for your thoughts. Mallows beauty has a great team and cant wait to what has for them in the future as company.

Reply from Mallows Beauty
Amazing products ordered two mystery…
Amazing products ordered two mystery bundles because the white chocolate was to die for can’t believe I’ve only recently come across mellows beauty will be spending ever month on mellows beauty

Reply from Mallows Beauty
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