Malpass Markets Reviews 73

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

First time visiting very disappointing and a waste of money in my opinion. Staff were pleasant, however the cakes were next to the cheese and in proximity to raw meat We bought 2 savoury pasti... See more

Rated 1 out of 5 stars

I recently purchased 2 whole beef fillets. 1 was very good but when I cut the second up it contained a lot of gristley fat in the chateaubriand which was mostly inedible even after trimming wasn't... See more

Rated 1 out of 5 stars

Ordered tomahawk, picania, and ribeye joint. The ribeye joint was not as advertised instead was a very soft and bad smelling entrecôte of beef which was not fit for human consumption. The label read... See more

Rated 4 out of 5 stars

Used these 4 times now. Good products: Faultless burgers (need seasoning but very good quality meat) Chicken thighs Rump and fillet steak. Average: The butterfly lamb - not parti... See more

Company details

  1. Butcher Shop
  2. Meat Products Supplier
  3. Online Food Ordering Service

Information provided by various external sources

Welcome to Malpass Markets the home of the highest quality meats in the South East of England.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

73 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very good service and delious meat

August 7, 2019
Unprompted review
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Reply from Malpass Markets

Thank you so much for your positive review and feedback. If there is anything that we can help you with in the future or you have any questions, please do not hesitate to contact us.
Love Team Malpass

Rated 5 out of 5 stars

Great to have a delivery service

Great to have a delivery service, as Malpass is much missed in Sutton. The best meat around!

August 7, 2019
Unprompted review
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Reply from Malpass Markets

Thank you so much for your positive review and feedback. You do not need to miss us any more. If there is anything that we can help you with in the future or you have any questions, please do not hesitate to contact us.
Love Team Malpass

Rated 5 out of 5 stars

Amazing service

Amazing service
Excellent quality and value

August 2, 2019
Unprompted review
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Reply from Malpass Markets

Thank you so much for your positive review and feedback. If there is anything that we can help you with in the future or you have any questions, please do not hesitate to contact us.
Love Team Malpass

Rated 5 out of 5 stars

excellent service and really well…

excellent service and really well packaged.

August 2, 2019
Unprompted review
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Reply from Malpass Markets

Thank you so much for your positive review and feedback. If there is anything that we can help you with in the future or you have any questions, please do not hesitate to contact us.
Love Team Malpass

Rated 5 out of 5 stars

Excellent ...

First experience of online shopping with Malpass , all good , will use again.

July 31, 2019
Unprompted review
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Reply from Malpass Markets

Thank you so much for your positive review and feedback. If there is anything that we can help you with in the future or you have any questions, please do not hesitate to contact us.
Love Team Malpass

Rated 5 out of 5 stars

Excellent

So much easier for someone who doesn’t drive the home delivery is brilliant idea definitely be doing it more, came quickly and when it was delivered there was plenty of ice packs keep it cool in this heat

July 25, 2019
Unprompted review
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Reply from Malpass Markets

Thank you so much for your positive review and feedback. If there is anything that we can help you with in the future or you have any questions, please do not hesitate to contact us.
Love Team Malpass

Rated 5 out of 5 stars

Bbq half chickens

Ordered the bbq half chickens, there deliscious. Good delivery process aswell. Thank you :)

July 24, 2019
Unprompted review
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Reply from Malpass Markets

Thank you so much for your positive review and feedback. If there is anything that we can help you with in the future or you have any questions, please do not hesitate to contact us.
Love Team Malpass

Rated 5 out of 5 stars

I have used Malpass Markets since they…

I have used Malpass Markets since they opened in Brighton. I love the concept and old fashioned service and of course the low prices are fantastic.

July 19, 2019
Unprompted review
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Reply from Malpass Markets

Thank you so much for your positive review and feedback. If there is anything that we can help you with in the future or you have any questions, please do not hesitate to contact us.
Love Team Malpass

Rated 5 out of 5 stars

First time I used home delivery and I…

First time I used home delivery and I was impressed with the packaging and products and the communication from Malpas was excellent...Will definitelybe using them again.

July 17, 2019
Unprompted review
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Reply from Malpass Markets

Thank you so much for your positive review and we are so pleased that you are happy with your order and our service . If there is anything that we can help you with in the future or you have any questions, please do not hesitate to contact us.
Love Team Malpass

Rated 5 out of 5 stars

A* all the way

Great prices, great produce and and excellent service.

July 13, 2019
Unprompted review
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Reply from Malpass Markets

Thank you so much for your positive review and we are so pleased that you are happy with your order. If there is anything that we can help you with in the future or you have any questions, please do not hesitate to contact us.
Love Team Malpass

Rated 5 out of 5 stars

Great product and arrived one time and…

Great product and arrived one time and perfectly cold even on a hot day - will order again.

July 12, 2019
Unprompted review
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Reply from Malpass Markets

Thank you so much for your positive review and we are so pleased that you are happy with your order. If there is anything that we can help you with in the future or you have any questions, please do not hesitate to contact us.
Love Team Malpass

Rated 5 out of 5 stars

Excellent service and amazing food

July 12, 2019
Unprompted review
Malpass Markets logo

Reply from Malpass Markets

Thank you so much for your positive review. If there is anything that we can help you with in the future or you have any questions please do not hesitate to contact us.
Love Team Malpass

Rated 5 out of 5 stars

Very prompt delivery

Very prompt delivery - meat as always - first class!

July 10, 2019
Unprompted review
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Reply from Malpass Markets

Thank you so much for your positive review and we are so pleased that you are happy with our service.
Love Team Malpass

Rated 5 out of 5 stars

Happy

Always enjoyed shopping in the store or at Ford Market, now will enjoy more I can have delivered to my door! It came well packaged and iced. Only thing is I couldn’t figure out how to make the most of the mix and match deal buys online?

July 2, 2019
Unprompted review
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Reply from Malpass Markets

Thank you so much for your positive feedback and review.
Unfortunately we are currently unable to offer mix and match across all of our different product lines due to the complexity of our deals and website functionality.
If there are any questions that you have please do not hesitate to message us and we will do our very best to help you.
Love Team Malpass

Rated 5 out of 5 stars

As usual meat is excellent

As usual meat is excellent, just tried online service prompt delivery.

July 1, 2019
Unprompted review
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Reply from Malpass Markets

Thank you so much for your positive review and feedback. If there is anything that we can help you with in the future please do not hesitate to message us.
Love Team Malpass

Rated 5 out of 5 stars

I've ordered online a few times now

I've ordered online a few times now. The meat is amazing. Very good quality & very tasty. Customer service is the best I've ever experienced.Very helpful, friendly & polite. The delivery service is great & the communication is excellent. Will not be getting my meat from anywhere else from now on.

June 28, 2019
Unprompted review
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Reply from Malpass Markets

Thank you so much for taking your time to complete your amazing review and feedback. Any questions that you have relating to any of our products please feel free to message us at any time.
Love Team Malpass

Rated 5 out of 5 stars

Always good quality food

Always good quality food, good price and boneless, skinless chicken thighs are stunning.

June 27, 2019
Unprompted review
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Reply from Malpass Markets

Thank you so much for your amazing review and great feedback.
Love Team Malpass

Rated 5 out of 5 stars

Was a bit disappointed with the ribs…

Was a bit disappointed with the ribs thought there would be more, like how they used to be but still lovely, had minted lamb last night was beautiful look forward to eating the rest

June 26, 2019
Unprompted review
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Reply from Malpass Markets

Thank you so much for your positive review and we are sorry to learn that you were a little disappointed with the quantity of ribs that you received. All of our produce is measured on weight and there is an indication of the quantity that you will receive in product information for each product.
If there is a specific request that you have for any of our products e.g. a certain type of rib, please contact us before placing your order and we should be able to accommodate this for you.
If there is anything that we can help you with in the future please do not hesitate to contact us.
Love Team Malpass

Rated 5 out of 5 stars

Excellent

Good communications. Delivery on time and in full. Been buying from shop for years but now to have delivery is excellent. Left in porch as instructed and cool still when collected 6 hours later. Good packaging and cool box. 5 stars.

June 26, 2019
Unprompted review
Malpass Markets logo

Reply from Malpass Markets

Thank you so much for your order and positive review. Contact us anytime we are always here to assist. Enjoy!

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