I have ordered many items from Maltings now. Their prices are always very competitive, the website clear, and delivery is always prompt. Customer service has been great on the only occasion I've had t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Andy and Dean, the mechanic, were very friendly and professional. They carried out a diagnostic test on my Discovery, and repaired a rattle, reassuring me that the chain is still in good working order... See more
My order arrived with a damaged package and a part missing from a torn bag (thanks DPD!) My initial contact to Maltings, via email and their own contact form went unanswered, so I phoned them t... See more
Company replied
I have ordered from Maltings a few times and their willingness to help me find the correct part for my aging Freelander 2 is beyond compare. I'd like to especially mention Luke (Parts Manager) as he... See more
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Company details
Written by the company
Maltings 4X4 Store, the UK’s No.1 Terrafirma 4x4 and Allmakes 4X4 Supplier. We sell anything from Extreme Off-Road Gear to normal service and repair parts. We cover both Land Rover and Jaguar Parts.
Contact info
1 Doncaster Road, Westwoodside, DN9 2ED, Doncaster, United Kingdom
- 01427753394
- parts@maltingsoffroad.co.uk
- maltings4x4store.co.uk
4.6
Excellent
283 reviews
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This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 24 hours
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Goods arrived damaged.
January 25, 2026
Reply from Maltings 4x4 Store
Hello,
Thanks for leaving us a review, You have not contacted us regarding the matter so how can we resolve the matter?
Please give us a call or drop us an email, these issues can be resolved if you contact us.
Thanks, Luke
Maltings Parts Manager Luke Greaves refusing to release my refund
Hello,
I would like to raise a concern with an order #35715 I made on your Maltings 4x4 website under my account "Joshua A***ne". I received the item and the following was noted.
(1)The sensor was NOT a genuine Landrover Sensor. It was an aftermarket sensor from BOSCH!
(2)The sensor was faulty. There was a broken piece inside the sensor tip.I have shared a video of the piece moving around inside the sensor on your email address.
(3)This is the second time i am getting non-genuine part from Maltings 4x4 that were advertised as Genuine Landrover. This is FRAUD.
(4) On 15th October 2025, i ordered a GENUINE 3.0 TDV6 LINK PIPE LR038751 JDE31279 FITS - D4-RRS-JAG, from your EBAY UK site, which was advertised as a genuine part. When i received it, it was an aftermarket part from CHINA with a part number sticker.
I am shocked that a company like Maltings 4x4 can go to such levels to defraud clients, this is very unfortunate from a British Company.
I checked the box that had the sensor and i noticed it had a sticker with the part number on a plain box and it was covered with a fake Landrover sticker. This is how aftermarket parts in China are packaged.
That part number i ordered was LR146855 but instead the box part number was different (T2H50986).A genuine part has a genuine landrover part number.
To that end, i am asking for a FULL REFUND of the money I paid for the sensor including the freight cost that i paid for the item to be shipped to me.
I want an apology from Maltings for knowingly enabling such fraud to happen
If i don't get my refund within 7 days i shall escalate this to the relevant authorities referencing UK's Consumer Rights Act 2015 (CRA 2015).I will also send this email to ebay to report about how fraudulent your organization has become.
This is the last time i am ordering anything from Maltingsds 4x4 and i am going to put this on Trust PIlot and any other consumer watch sites so that we restore integrity into the online ordering process. Please see the evidence attached.
Joshua
18/2/2026
After this experience I returned the part fully intact, Luke now claims I opened the sensor( Imagine that). I see he gave a similar reason for a customer in this review who had also returned their item. This is absolute fraud and it is NOT acceptable. I have sent him 3 emails asking for my refund and he is completely ignoring my emails. Luke Greaves and Maltings team kindly refund all my money. I don't have time for this. YOU sold me a faulty imitation of a part, claimed it was Genuine OEM, I have spent loads of money returning it to you and you go silent. As I said I'll now involve lawyers at your cost. Never buying anything from Maltings 4x4 and never recommending anyone to buy anything from Maltings 4x4... This is a clear sign of terrible Management. Luke I am waiting. This can get quite messy. From the reviews it seems it is a Maltings 4x4 culture
January 17, 2026
Unprompted review
Reply from Maltings 4x4 Store
Hello,
Thanks for contacting us,
Regarding order 35715, the supplier for JLR for most NOX and particular matter sensors is Bosch so I would carry out abit more research on your items before accusing fraud. When you replace the unit on your vehicle I hope this clears the matter up for you. JLR does not manufacture every single part themselves, they out source parts which are already available from other brands or ask other brands to manufacture these parts if its cheaper than JLR engineering themselves. Lastly if you take a look at the pictures you have sent us by email very closely the new sensor has the Land Rover and Jaguar symbol clearly visible on the item along with the engineering number, aftermarket and Chinese copies don't have these.
If the item is faulty or been damaged in transit due to couriers being heavy handed this is something that can be rectified as these things happen and can be resolved.
Regarding the link pipe, the item comes in a plastic bag with a nice big Land Rover Label on the bag so Im unsure how you have mistaken this for a "chinese part" if you need clarification for this your local dealer will be able to confirm along with our website pictures where it clearly shows the packaging style.
Next the labeling of the white boxed sensor is carried out by JLR and the confusion you seem to be showing between the LR146855 and JDE31279 is quietly simply the fact JLR list the item under a "Jaguar" and "Land Rover" parts number. So if you carry out abit of research into this or call your local dealer you will be nicely informed they are the exactly the same part and engineering number.
If you would like the sensor swapping feel free to contact us as we are more than welcome to rectify a damaged part as that is neither parties fault, and in the mean time I hope all your accusations have been cleared explained.
if you have any questions or need anymore help please give us a call or drop us an email,
19-02-2026
We have been extremely busy trying to keep up with customer demand and processing your return professionally and with caution as the item has been seen further damage by your self as you have taken the item to pieces for you own gain for some unknown reason. I have tried to ask why so we can figure out if the item has any further unfit aspects to the part but yet you still persists to not give me the answer.
You then personally attach a member of staff on this reviewing platform and persist to send abusive emails, which i will leave below
Email received - 19-02-26
!Hello Luke,
You only respond after i have put you on trust pilot. This shows how dishonest you are. You have not informed me why you are not responding to my enquiries.I have to put you on Trust Pilot to get a response. This is very RUDE of you. I am going to post your latest response on Trust Pilotand other forums. I want my refund. Period.What is your problem really? You sold me a faulty part now you refuse to give back my refund? On what basis? Because i have exposed your dishonesty? Really?Do you have any values or ethics? What kind of manager are you? Because i have told you the truth about how you are ignoring my emails? I want my refund back by today. Why complicate a simple issue? It is my right to be refunded. You are personalising this whole thing. It is your JOB to run the parts department and not mine. I am gonna escalate this...trust me...if i don't have my refund processed i will make sure you won't have a job to talk about. I want my money back.
Joshua.
You should never in any circumstance speak to another person which is trying to help and resolve the matter in the above manner.
Thanks, Maltings
Absolutely fantastic service ordered…
Absolutely fantastic service ordered Friday late pm received Saturday next day early am first class product staff were very helpful regarding part numbers etc , will definitely be using again , thanks the Maltings team
January 10, 2026
Unprompted review
Reply from Maltings 4x4 Store
Thankyou for the great feedback!
Excellent service
Prompt delivery all whilst over the Xmas break! Thank you!..... Great prices on genuine parts as well. Can't recommend enough.
December 31, 2025
Unprompted review
Reply from Maltings 4x4 Store
Thankyou for the great feedback!
Maltings parts experience
Fantastic company to deal with, excellent prices and top quality parts. Quick delivery. Easy to navigate website.
November 24, 2025
Reply from Maltings 4x4 Store
Thankyou for the great feedback!
Everything i ordered and you sent all…
Everything i ordered and you sent all fit perfect thank you
November 24, 2025
Reply from Maltings 4x4 Store
Thankyou for the great feedback!
Just as things should be....
Competitive pricing, great comms and quick delivery... excellent online service 👍
November 24, 2025
Reply from Maltings 4x4 Store
Thankyou for the great feedback!
The best 4x4 parts supplier by far
The best 4x4 parts supplier by far. Excellent customer service. A dedicated person for queries!
Prices are very good too
August 31, 2025
Unprompted review
Reply from Maltings 4x4 Store
Thankyou for the great feedback!
Great friendly service and advice.
Great friendly service and advice.
Efficient collection and delivery a true pleasure.
October 25, 2025
Reply from Maltings 4x4 Store
Thankyou for the great feedback!
Super quick and efficient. Great job.
Super quick despatch and used a rapid delivery service. Great packaging and just to top it off a few jelly beans. Price was good but I'd happily spend a few quid more to get the parts in good time.
October 25, 2025
Reply from Maltings 4x4 Store
Thankyou for the great feedback!
Reply from Maltings 4x4 Store
Thankyou for the great feedback!
I had never used Maltings 4x4 before…
I had never used Maltings 4x4 before and was spending a lot of money on parts, i was uneasy if i would receive the genuine parts i ordered. No need to be worried though, the correct parts arrived on time. great service and will be buying from them again.
October 25, 2025
Reply from Maltings 4x4 Store
Thankyou for the great feedback!
Reply from Maltings 4x4 Store
Thankyou for the great feedback!
Probably the fastest delivery I've ever…
Probably the fastest delivery I've ever had ordered late one day and it was delivered the next.
October 25, 2025
Reply from Maltings 4x4 Store
Thankyou for the great feedback!
Brilliant service by the team at…
Brilliant service by the team at Maltings 4x4.
Turbo sent out to Greece within two days ! Highly recommend them to anyone looking for 4x4 parts anywhere in the world.
October 13, 2025
Unprompted review
Reply from Maltings 4x4 Store
Thankyou for the great feedback!
Good customer service.
September 24, 2025
Reply from Maltings 4x4 Store
Thankyou for the great feedback!
Great website and stock levels
Great website and stock levels. Prompt delivery too.
September 24, 2025
Reply from Maltings 4x4 Store
Thankyou for the great feedback!
Excellent service
Excellent service and kept me up to date with lead time for JLR parts after JLR had issues.
Always have genuine parts and prices are always very competitive.
September 24, 2025
Reply from Maltings 4x4 Store
Thankyou for the great feedback!
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