MJ Artisan Gift Co. Reviews 

208
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

I was very disappointed with the mum to be hamper I ordered for my daughter, especially the baby balm which had an unpleasant texture and smell. The other items were poor quality too.

Company replied

Rated 5 out of 5 stars

Bought myself an amber teething necklace which I thought would be helpful as my son had started to grab my hair/clothing/face while breastfeeding. I love it and he loves to hold onto it when I'm carry... See more

Company replied

Rated 4 out of 5 stars

The gifts on offer were great and reasonably priced. Ordering and being kept informed was a fast and simple experience. I was pleased to have received a thank you message from the CEO after placing an... See more

Company replied

Rated 5 out of 5 stars

Brilliant products and great customer service! Was bought a gift box when I was pregnant with my first baby and have consistently replaced products and bought for other pregnant friends. When I co... See more

Company details

  1. Corporate Gift Supplier
  2. Baby Store
  3. Gift Basket Store
  4. Gift Shop

Written by the company

Gift Company, offering thoughtful, vegan-friendly, all-natural, sustainable gift boxes for life's joyful moments and for the sad times too. (Formerly Mama Jewels)


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

208 reviews

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No recent history of asking for reviews

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4.3

All reviews

(208)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

How to make Mum-to-be smile…

A beautiful gift which was extremely well received; different products, ethical and something for all the family, a perfect present to celebrate the upcoming arrival of a second little bundle of joy!

February 20, 2023
MJ Artisan Gift Co. logo

Reply from MJ Artisan Gift Co.

Hi E, we're so glad to hear that your gift was well received! We hope the family enjoys it and that the mum-to-be is smiling.

Rated 5 out of 5 stars

Wonderful for the correspondence

Wonderful for the correspondence, solve order, but very expenses the tax for delivery time!

January 20, 2023
MJ Artisan Gift Co. logo

Reply from MJ Artisan Gift Co.

Thank you for your feedback, Florin. We apologize for the expensive delivery tax and would be happy to help you find a more cost-effective solution. Please reach out to our customer service team for assistance.

Rated 1 out of 5 stars

Late delivery

Late delivery. Poor communication
Hamper underwhelming
Wouldn't purchase anything further

December 15, 2022
MJ Artisan Gift Co. logo

Reply from MJ Artisan Gift Co.

Hi Kate, we apologise for the late delivery and poor communication. Please contact our customer service team and they will be happy to help.

Rated 5 out of 5 stars

Pretty and practical jewellery

My daughter received the teething necklace through the post beautifully packaged - and both she and my 3 month old grandson are enjoying it. What a great idea. My daughter had admired a similar necklace on a friend and hadn't realised it had a dual purpose. My gift was a complete surprise for her, and my only comment was that she had guessed the content from the packaging. This didn't detract from the pleasure of giving - and I'm not sure if I missed a 'gifting' option on the website.

December 27, 2022
Unprompted review
Rated 5 out of 5 stars

Great Service!

Mama Jewels is brilliant! Easy to use site and check out. I received updates about the progress of the parcel and even with the difficulty of navigating Royal Mail strikes delivery was still on time. Great Service, will definitely consider buying form again :)

November 30, 2022
Rated 5 out of 5 stars

Excellent customer service

This was my second purchase from the company and wanted to stock up on gifts so had quite a large order. 1 item was missing, called the company and this was sent via next day delivery with no issues. Nd came with a delicious chocolate 🥰 I'm really pleased with the products and customer service!

September 22, 2022
Rated 5 out of 5 stars

Excellent 👌

Ordered a box for my daughter's birthday. She was so pleased. I would recommend Mama Jewels and will certainly use again. Thank you for the brilliant service.

August 10, 2022
Rated 5 out of 5 stars

Recently

Recently, we became uncles. We thought about what to give as a gift to celebrate this important event. Thanks to Mamajewels, we found the right gift and, we are extremely happy.

July 24, 2022
Unprompted review
Rated 5 out of 5 stars

Bought a teething necklace as a gift

Bought a teething necklace as a gift. Ordering was super easy and super quick. I loved the option of a free gift card that I could personalise with a message. A wonderful service as I then could send the gift straight to the recipient saving postage costs. I will definitely be back shopping with you in the future.

June 9, 2022
MJ Artisan Gift Co. logo

Reply from MJ Artisan Gift Co.

Hello Leanne. Thank you very much for taking the time to leave your review.

Rated 5 out of 5 stars

Present

Bought for my daughter in law and she absolutely loves it! Arrived really quickly and well packaged.

May 27, 2022
MJ Artisan Gift Co. logo

Reply from MJ Artisan Gift Co.

Thank you for your feedback Julie. We are really please your daughter in law loves her gift.

Rated 5 out of 5 stars

Easy to use website

Easy to use website, and quick delivery.

April 26, 2022
MJ Artisan Gift Co. logo

Reply from MJ Artisan Gift Co.

Thank you Pamela. That's great news that you found our website easy to use!

Rated 5 out of 5 stars

Happy with service.

April 25, 2022
MJ Artisan Gift Co. logo

Reply from MJ Artisan Gift Co.

Thank you for your review Noelle, we are so pleased you were happy with your experience with Mama Jewels.

Rated 5 out of 5 stars

Lovely liberty print bracelet

Lovely liberty print bracelet. A present for my daughter on mothers day. It's the second one I've purchased in a different liberty fabric, very pretty.

April 14, 2022
MJ Artisan Gift Co. logo

Reply from MJ Artisan Gift Co.

Thank you Deborah, we are so happy that the gift went down well with your daughter. 🌸

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