MJ Artisan Gift Co. Reviews 

208
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I was very disappointed with the mum to be hamper I ordered for my daughter, especially the baby balm which had an unpleasant texture and smell. The other items were poor quality too.

Company replied

Rated 5 out of 5 stars

Bought myself an amber teething necklace which I thought would be helpful as my son had started to grab my hair/clothing/face while breastfeeding. I love it and he loves to hold onto it when I'm carry... See more

Company replied

Rated 4 out of 5 stars

The gifts on offer were great and reasonably priced. Ordering and being kept informed was a fast and simple experience. I was pleased to have received a thank you message from the CEO after placing an... See more

Company replied

Rated 5 out of 5 stars

Brilliant products and great customer service! Was bought a gift box when I was pregnant with my first baby and have consistently replaced products and bought for other pregnant friends. When I co... See more

Company details

  1. Corporate Gift Supplier
  2. Baby Store
  3. Gift Basket Store
  4. Gift Shop

Written by the company

Gift Company, offering thoughtful, vegan-friendly, all-natural, sustainable gift boxes for life's joyful moments and for the sad times too. (Formerly Mama Jewels)


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

208 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(208)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very efficient service

Very efficient service, ordered gifts for 2 of my friends who are expecting. They said the products smelt lovely and the packaging was lovely. 2 happy friends so thank you very much

June 2, 2020
Unprompted review
MJ Artisan Gift Co. logo

Reply from MJ Artisan Gift Co.

Brilliant news! We hope they are still enjoying them :-)

Rated 5 out of 5 stars

Amazing service from Amanda :)

Amazing service from Amanda, she was so helpful. The recipient loved the mum to be hamper. She said the products smelled fab. Will definitely be using Mama Jewels again and will recommend to friends.

May 26, 2020
Unprompted review
Rated 4 out of 5 stars

Expectant Mum gift!

My friend was pleased when the gift arrived but I am disappointed she did not get the Lovely Mama to be gift card I personalised with a message as ordered and promised otherwise it would have been 5 stars!

April 22, 2020
Unprompted review
MJ Artisan Gift Co. logo

Reply from MJ Artisan Gift Co.

I'm really so sorry for our mistake and that we missed sending the card to your friend. Thank you for leaving this review despite this error. Amanda

Rated 1 out of 5 stars

Poor communication

Unfortunately I have still not received my order and have messaged Mama Jewels serval times on different platforms and have not had a response. I hoping that when/if my order is delivered my opinion on Mama Jewels changes as I was very excited to order the product at the time.

April 20, 2020
Unprompted review
MJ Artisan Gift Co. logo

Reply from MJ Artisan Gift Co.

Hello Louisa. We are really sorry that your bracelet didn't arrive. There were a few items that didn't arrive in the craziness of the beginning of lockdown and the unprecedented level of parcels that were being sent via Royal Mail. We sent out a replacement and I understand you are very happy with this now. MJ

Rated 5 out of 5 stars

Stunning little bracelet

Stunning little bracelet, cannot wait to give it to my daughter as an extra surprise for her birthday especially as we are all in lock down. Thank you

April 14, 2020
Unprompted review
Rated 5 out of 5 stars

Beautiful gift

Bought as a gift for my mother in law, she absolutely loves it!

April 10, 2020
Unprompted review
MJ Artisan Gift Co. logo

Reply from MJ Artisan Gift Co.

Hello Abigail. Thank you so much for your review and we are so pleased your Mother in Law loved her gift. We just wondered if you had intended to leave a 1 star review as this indicates that our service is poor? If you would like to discuss how we can improve, we'd love to hear back from you.

Rated 5 out of 5 stars

Lovely bracelet

Love my bracelet. It arrived a lot quicker than I was expecting in the current circumstances. Will definitely order again from here

April 10, 2020
Unprompted review
Rated 5 out of 5 stars

Great teether

Great price, speedy delivery.. I needed it quickly for a very unhappy teething baby!

April 8, 2020
Unprompted review
Rated 5 out of 5 stars

A surprise sent to my daughter

A surprise sent to my daughter who is pregnant with a baby girl after 5 rounds of Ivf. I can't celebrate with her or see her bump grow because of covid 19. She loved the pamper surprise. Thank you.

April 8, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look