Mamamade Reviews 273

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Horrible services ! Stale food !I spend 128.67$ took advantage of the Black Friday sale , order was incomplete and EXPIRED products inside , how this company still open ? I immediately contacted and i... See more

Rated 4 out of 5 stars

Looks great, packaged great, haven’t tried a lot of the items yet as using this once a week for busy swimming lesson nights for my two toddlers. Sure we’ll use more once newborn arrives in next couple... See more

Company replied

Rated 5 out of 5 stars

My daughter loved absolutely every bite of her delicious food from Mamamade. We are visiting family in London from Australia. Knowing that my daughter would have nutritious food ready for her when we... See more

Rated 5 out of 5 stars

Absolutely beautiful food. Service, packaging, communication and cooking instruction are all flawless. Great for anyone who has little time, is feeling a little lazy, exhausted from sleepless nights o... See more

Company details

Written by the company

Share the Load. Share the Love.


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3.1

Average

TrustScore 3 out of 5

273 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

Horrible services

Horrible services ! Stale food !I spend 128.67$ took advantage of the Black Friday sale , order was incomplete and EXPIRED products inside , how this company still open ? I immediately contacted and informed about the situation explained everything and the question was “ what item you didn’t got” that’s what is important ? Not the fact you literally send me expire stale product STAKE CHEESE, where is my money mama food ? Avoid this company they took your money for sure that’s all they care about I wonder if someone report this company to the Florida health department?????

November 27, 2024
Unprompted review
Rated 4 out of 5 stars

Happy customer.

You get exactly what you pay for which is tasty weaning foods, delivered fresh and tasty!
A proper company, have never had bad communication or customer service and am a regular customer.
My children enjoy the meals and I feel silly for even trying other brands. Stick with the better quality mums and dads.

January 4, 2023
Unprompted review
Rated 1 out of 5 stars

avoid!!

Hello,

took my money on a £70 order for weaning items. i didn’t receive the products i ordered and my refund to paypal was cancelled. I have had no email from the company at all to explain why the order was cancelled and more importantly why my refund was cancelled.

Completely illegal, unethical and immoral to take customers’ money and then cancel refunds without ever delivering any goods

April 24, 2023
Unprompted review
Rated 1 out of 5 stars

Product was good but when I went to try…

Product was good but when I went to try and cancel wasn't as described in the terms and conditions, then I couldn't log in to my account or rest password. I texted the number that responded previously but no answer. I have just emailed them on care at mamamade...so hope to get a response...

April 10, 2023
Unprompted review
Rated 1 out of 5 stars

Zero customer support

The products quality is alright but the customer service is zero. Several emails without a single response.
No option in the website to cancel a subscription and now it doesn’t even let me log in even after changing the password and with zero support don’t know how to resolve it.
Even wrote to them on social media and again no response…

Had to call my bank to stop the direct debit.

April 1, 2023
Unprompted review
Rated 5 out of 5 stars

My daughter loved absolutely every bite…

My daughter loved absolutely every bite of her delicious food from Mamamade. We are visiting family in London from Australia. Knowing that my daughter would have nutritious food ready for her when we arrived was just one less thing to worry about on our trip. Forever grateful for Mamamade!

March 8, 2023
Unprompted review
Rated 5 out of 5 stars

We LOVE mamamade

We LOVE mamamade! Their meals are yummy and healthy which is rare to find. So easy to make so a perfect back up meal for those days when you can’t be bothered/don’t have the time to cook. My youngest is due to start weaning soon so we are hoping to try this it their weaning bits soon!

December 1, 2022
Rated 5 out of 5 stars

It's been a few months since my last…

It's been a few months since my last order as my son has now grown out of Mamamade. It was however just last week when I was clearing my freezer and I found one last surprise batch of your cacoa brownies. It made me appreciate how much having your service by my side made our lives so much easier. Being a new mum and not the most confident cook in the kitchen meant I would panic about nutrition, time, ingredients etc. This definitely alleviated a lot of stress! thanks for your wonderful service!

March 6, 2023
Unprompted review
Rated 1 out of 5 stars

Convenient for working mums but taste…

Convenient for working mums but taste awful - my son won’t eat any of them and I’m just gutted I paid over £55. Such a waste and I think there should be some sort of trial you can have so that you are able to see if your child likes them. Bland flavours and taste and I think because he’s used to the food I made he won’t even swallow these, just spits them out. I personally would not recommend these if you’ve already fed your child your own home cooked food

March 5, 2023
Unprompted review
Rated 5 out of 5 stars

One off box

One off box ordered to my parents house to save me cooking for a week whilst I was away. Fantastic food and service

February 28, 2023
Unprompted review
Rated 1 out of 5 stars

Food Not Safe for babies - sharp seed pieces in purees

I like the taste of Mamamade vegetable purees but there is a serious health and safety issue with their baby food. There are sharply cut seed pieces in their purees. When I found sharp seed pieces (1-4mm in size) in their butternut squash puree, I thought this might be their one-off mistake and emailed them with the photos but I also found sharply cut apple seeds in their apple puree this morning. Had I not tested those purees myself first, my baby would have eaten them! It seems clear that seeds were not completely removed from fruits and vegetables before the blending process. This is outrageous and totally not acceptable. I think they need to review their food making process thoroughly. I am going back to purchasing pouch-style baby food - I got the impression that those big companies are going through a more rigorous inspection process.

February 20, 2023
Unprompted review

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