mambo.cc Reviews 249

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers had a great experience with this company. Customers are consistently pleased with the product quality, often highlighting the excellent fabric, vibrant colors, and overall craftsmanship. Many appreciate the accurate sizing and the appealing designs, with some noting a return to the high standards of previous collections. The delivery service is frequently praised for its speed and efficiency, even for international orders. However, some customers also noted issues with their orders, including stained items, pixelated poster quality, and incorrect sizing or warped prints on t-shirts. A few other people also felt that the customer service was not always helpful when addressing these problems, leading to delays in receiving replacements.

What people talk about most

Product

People report positive experiences with product, with many customers expressing delight and satisfaction with... See more

Quality

Consumers find quality to be positive, with many praising the great quality of products like hoodies and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speedy and swift delivery of... See more

Order

Customers had ambiguous experiences with their orders, with some expressing satisfaction with the products... See more

Service

Reviewers mention ambiguous feedback about service, with some customers praising the brilliant service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Loved the design of this t shirt, true to size. Quality fabric, not thin. Sustainable cotton is always a winner. Excellent communication while in. transit.

Rated 5 out of 5 stars

MAMBO company is reliable, great costumer service. I bought a t shirt and it is very well made ,perfect colours, soft , I am thinking to buy another one . Thank you !!

Rated 5 out of 5 stars

It was so great that you allowed me to cancel, get a refund and then reorder so I could have the funky Tshirt sent directly to my brother in England. It arrived ON his birthday and he was really del... See more

Rated 5 out of 5 stars

great quality product, good sizing, quick delivery. i bought my brother a mambo t-shirt 30 years ago which unbelievably he still wears! He says the latest gift is really good quality too and nice desi... See more



Contact info

4.2

Great

TrustScore 4 out of 5

249 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

BeautifuL T Shirts

Recently got a couple of beautiful T shirts one a classic dog tooting and another with a range of the images on it. The T shirts are great quality, remember don't tumble dry the big image types or you'll potentially ruin the print. But that's just sensible for any large print garment.

December 25, 2024
Unprompted review
Rated 5 out of 5 stars

Great quality Ts

Always loved this brand so ordered T-shirts as presents. Really pleased with the quality. Quick delivery. Fun emails. Great job.

December 18, 2024
Rated 1 out of 5 stars

This is a scam company

This is a scam company - I have lost £174 on my order, there is only a whatapp number to handle complaints with dissapearing messages so it cant be traced. I was assured 3 times that my order would come through and nothing... shame as the Old Mambo Clothing was great before it was sold to this idiot....

July 1, 2024
Unprompted review
mambo.cc logo

Reply from mambo.cc

These times they are a-changing. I did drop you an email as we have new grown ups in charge now and I'm so sorry you had such a bad experience previously. There's no more Whatsapp customer service, and no more shambles. The good times are coming back, and we can't wait to start sharing it with people like yourselves, super loyal and passionate customers. Just like when your board wax is clogged in sand, your bag zip is starting to seize up with the salt, and your air freshener is just a display of cardboard. Sometimes things need an update and we're here to do that. If you want to give us another shot, get in touch and we will look after you.
team@mambo.cc

Rated 1 out of 5 stars

No way am I getting my order

No way am I getting my order, its a scam. £40 down. Do not order with this company. Mambo was quality, these Goons have dragged it through the mud. They do not communicate properly, have not refunded.

Update I received the order, it took over a month. T shirts are very long. Print is good, material on the thin side.

May 13, 2024
Unprompted review
mambo.cc logo

Reply from mambo.cc

Hi Bruce, No one wants a half baked experience when they are trying to buy some surf tees. The previous crew are no longer involved with the operations, so your disjointed experience wont happen again. We are also transitioning to a new base for the tees, to really capture the essence of how a Mambo tee felt when it was at its very best. If you want to give us another shot, get in touch and we will look after you.
team@mambo.cc

Rated 1 out of 5 stars

I ordered a necklace 15 days ago

I ordered a necklace 15 days ago, still nothing no shipping details, emailed 3 times no reply 😑 think I've lost money

May 1, 2024
Unprompted review
mambo.cc logo

Reply from mambo.cc

This is not cool. I hope you did get your order or a refund eventually. I'm sorry that was your experience with Mambo. We have a new team now, so this will not happen again. Money should never be lost, it's far too precious, especially in this crazy 2024 world we find ourselves in. As I've said on reviews previously, if you want to give us another shot, get in touch and we will look after you.
team@mambo.cc

Rated 1 out of 5 stars

I am not sure “mambo.cc” is real

I am not sure “mambo.cc” is real . Please be aware. Taken £100 no dispatch in 5 days. No comms in next 3, despite 3 emails. Now raised with credit card company . No excuse from “mambo.cc”. I am an Oz and grew up with Mambo and Reg Mombassa . Soooooooo sad .

March 15, 2024
Unprompted review
mambo.cc logo

Reply from mambo.cc

Hi John, your review pains me. It hits my deep love for Mambo, and it smarts even more coming from an ozzie-Reg-fan. What Mambo.cc was last year, it is not now. What it was in the past, it will be again. We are real, and we want our brand to be a beacon of positivity and fun, whilst being positive and having some fun ourselves. If you want to give us another spin, please do get in touch and we will go from all those o's of sadness, to something that is much more gooooooood. That is our plan, and we want our super loyal customers and fans to give us a high five, not a one star.
team@mambo.cc

Rated 1 out of 5 stars

We just received this email from their…

We just received this email from their so called ''Director''. I'm not sure he's been in charge of anything before.

I wish I could throw in screenshots of our conversation since one of their employees sent this to me:

''Would you throw in a blow j0b? Another company offers that and 59% upsurge in sales but wouldn’t swallow. Which is weird as why offer 59%?
Another company was throwing in anal but you had to dress up in a gimp suit.
Look forward to your input
I’m not sure what to do?

Mark Tydeman

DIRECTOR, KARMA SUITORS LTD

Watch out

December 15, 2023
Unprompted review
mambo.cc logo

Reply from mambo.cc

Hi Laura, I'm sat in the driving seat for Mambo. The previous crew that you dealt with are no longer behind the wheel. We've launched a new site (Dec 2024) added some fresh new products, and we're working through some awesome stuff for 2025 and beyond. It's going to be golden, good fun, and full of all the bits that make our fantastic brand special. Clothing is often made plain, but they shouldn't be sold plain, and our mission is to make them cool and sometimes a bit loud. And we are on that mission. So next up I want to make sure we are looking after our loyal customers in all the right places, and we want to make sure our customers, that love us, can spread the joy to others, even if they want to go online and say we are OK and must do a bit better. We are down with that, and enjoy some self reflection. I've replied to all the reviews in 2024 (which were not great) and now I find yours from 2023. Holey moley. Safe so say I was not expecting that, and no clever reply from me will touch the sides of this one. I'm sorry, Mambo is sorry, and I think anyone reading this is sorry.

Rated 1 out of 5 stars

STAY AWAY

STAY AWAY!
Never ever order from this website!

Scammers and Thieves!

I have tried for 2 weeks to get a refund for an order which still hasn’t arrived!
Ordered on the 17.06.2023

They have tried to blame their fake refund not going through on me having a “very bad” credit score ( untrue and lies ). They then said it’s because I use xxx rated sites ( untrue and lies, again! WTAF! ) and that the card could have been hacked and that’s why the credit lender wouldn’t accept the refund!

Their service is awful! The staff are incredibly rude and lie, and that’s after they can be bothered to return messages on Instagram!

I have now handed it over to my credit card company to resolve under the “service and goods not received” clause!

Absolutely disgusting and insulting company!

July 12, 2023
Unprompted review
Rated 1 out of 5 stars

Bunch of thieves

Bunch of thieves. Purchased 5 Teeshirts and a beanie for £195 a few months back. Never received anything from them. Have contacted them via their message app and email to no avail. They don’t even answer their phone. Asked for a refund and have received zilch. Time to get the police involved and put a stop to these rip off merchants taking others hard earned money. Better still - someone should shut down their site and prevent this disgusting fraudulent behaviour from affecting multiple others.

December 3, 2022
Unprompted review
mambo.cc logo

Reply from mambo.cc

Hi Danny, I know your review is from 2022 but I expect in this case time has not healed those wounds. What has happened though, is what you suggested. We now have a new site, and a new crew in charge, and we are here to bring back the fun-lovin' good times of all things Mambo (we are not criminals), and the only time we want the police involved is when Sting himself is in the market for a new hoodie. If you are willing to give us another spin, please get in touch.

Rated 1 out of 5 stars

Thieves and blaggers

Like many on this site, I've been left out of pocket and totally let down by Mambo. Ordered 2 garments and received only 1. Total blank on emails and contact page on website, ghosting me completely. Bit difficult to articulate how far this lot have fallen. They used to make the best products, they now churn out rubbish and steal peoples money. Real embarrassment from what they used to be. Bunch of robbers, don't give these thieves your money.

August 1, 2022
Unprompted review
Rated 1 out of 5 stars

Total thieves

Total thieves. This is a scam. They blame Hermes but Hermes has never received the item either.
DO NOT ORDER ANYTHING from Mambo, you will be scammed.
I paid £100 for a Sheriff of nothing shirt including postage.
ALMOST CORRECT, I RECEIVED NOTHING.
Now they don’t even answer emails sent to Dare Jennings. Surf the internet, there are multiple complaints the same as mine.

June 21, 2022

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