Manamanx Limited Reviews 

239
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 236 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and sales team for being exceptionally professional, knowledgeable, and welcoming during car purchases, making interactions very pleasant. Consumers deeply appreciate the smooth user experience, noting that transactions are completely straightforward, fast, and stress-free from the initial viewing to the final handover. However, some customers also noted that vehicles developed unexpected mechanical problems or hidden faults shortly after driving them home from the dealership. Reviewers expressed deep frustration regarding poor after-sales support, stating they encountered major difficulties and unhelpful responses when trying to get these issues resolved.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are knowledgeable, welcoming,... See more

Service

Consumers find service to be positive, highlighting welcoming staff who explained warranty options and guided... See more

Product

Customers had ambiguous experiences with product, as many reviewers expressed satisfaction with pristine... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff for being helpful,... See more

User experience

Users describe satisfaction with user experience, highlighting professional staff, clear communication, and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Genuine customer here. Not one of the recent spam bad reviews. Just bought a Lexus from Manamanx. Couldn't be happier with the car and the service from them. Very very professional and they clearly re... See more

Company replied

Rated 5 out of 5 stars

Simon helped us with the purchase of our new car. Everything was straight forward and easy, including fast tracking a recall and the car being ready in a week! He ran through all the finance options a... See more

Company replied

Rated 5 out of 5 stars

Bought my car from Manamanx after weeks of research.. would definitely recommend them, they have a wide variety of prestige cars. I received brilliant service from Simon who was very helpful and guide... See more

Company replied

Rated 5 out of 5 stars

On visiting the site on the first time I was taken back by the range of cars to view with no pressure from the sales person. Found a car that suited my requirements made contact in the morning for... See more

Company replied


Company details

  1. Used Car Dealer

Written by the company

At Manamanx, we're more than just a car dealership - we deliver a personalised car-buying experience backed by our team who benefit from over 20 years of industry knowledge, passion and trusted expertise. As a proud family-run business, we're dedicated to helping drivers across the region find their ideal vehicle with confidence and ease. Located conveniently between Newbury, Reading and Basingstoke, our car dealership is easily accessible from the M3 and M4, making Manamanx a top choice for car buyers across Hampshire, Berkshire and beyond.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

239 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 41% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(239)

214 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very friendly team

Very friendly team, supported me in getting the best deal I could for part ex. I bought my brother with me and he also bought a car. Would recommend to others as well.
Harry was great.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience!

Ask for Steve when you visit! The process was so quick and easy. He offered a great price to exchange my old car, great communication and great deals on warranty! I would 100% recommend to anyone looking for a fast and knowledgeable experience!

March 9, 2026
Unprompted review
Rated 2 out of 5 stars

Avoid Steve

Well, what a waste of time.
Now I'm not that bothered, as it was their initial response that caused me to even entertain going for PX in my situation (car has 118504 miles)
I spoke to someone on their WhatsApp account when enquiring about a car, I sent that person not only the year make and mileage of said car but a picture too.
The response was yes we do PX so I went down there a 100 mile round trip.
Steve who we met couldn't have been less interested if he tried, he offered nothing.
Once my car sells privately I'll be keeping as far away from Manamanx ltd as possible.

March 7, 2026
Unprompted review
Rated 5 out of 5 stars

New car:)

Any issues with vehicle resolved in 3 days car is perfect condition and staff where lovely would 100% recommend.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

The salesman Jordan did an excellent job of helping me through the process of buying the car. A very helpful young man who explained everything. I would thoroughly recommend him in buying a car and the company that he works for, Manamamx.

February 27, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

Thank you for the fantastic review! We’re thrilled Jorden could guide you through the process and make everything clear and easy.

We really appreciate your recommendation.

Rated 5 out of 5 stars

I have been dealing with Simon Williams…

I have been dealing with Simon Williams at Manamanx . Got a new car and Simon was very helpful and gave me lots of information on my purchase.
Very pleased with the whole process.

February 27, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

Thank you for your kind feedback! We’re delighted Simon could provide helpful guidance and make the whole process smooth for you.

We really appreciate your review.

Rated 5 out of 5 stars

A very pleasant experience purchasing…

A very pleasant experience purchasing my new car with Simon, he made me feel very comfortable and explained everything in detail. A really easy and quick sale, would highly recommend!

February 27, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

Thank you for the wonderful review! We’re thrilled Simon could make your purchase comfortable, easy, and quick.

We really appreciate your recommendation.

Rated 5 out of 5 stars

Great guy simon

Met up with simon, who gave me an in depth guide for my car. Was easy to discuss with him my queries and concerns. He gave me a great deal on my car, and adviced me about the different options with the package deals and the warranty (great add ons).
Would recommend.

February 27, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

Thank you for your kind words! We’re delighted Simon could make everything clear, help with your queries, and provide a great deal on your car.

We really appreciate your recommendation.

Rated 5 out of 5 stars

Loving my new car!

Great service from Simon. He was very thorough in showing us the car and explaining the controls etc. Simon walked us through all of the packages (warranty, paint protection etc.), and all of finance options that were available. Thank you - I am loving my new car and so are the family!

February 18, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

Thank you for your fantastic review! We’re thrilled Simon could guide you through everything and make sure you and your family were happy with your new car.

Rated 5 out of 5 stars

Very pleasant experience buying our new…

Very pleasant experience buying our new car from Manamanx. Trade in was a fair price too.

February 26, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

Thank you for your great review! We’re delighted you had a pleasant experience and were happy with the trade-in.

Rated 5 out of 5 stars

Andy was lovely

Andy was lovely! Very helpful and sold us a gorgeous car! Very professional!

February 26, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

Thank you for your kind words! We’re thrilled Andy could help you find a gorgeous car and provide such a professional experience.

We really appreciate your feedback.

Rated 5 out of 5 stars

Brilliant service

Seen by Jordan and Simon. Buying my second from them and couldn’t be more happy

February 25, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

Thank you for your fantastic review! We’re delighted you’re so happy with your second car purchase and that Jorden and Simon could make the experience smooth and enjoyable.

We really appreciate your continued support.

Rated 5 out of 5 stars

Great experience

We recently bought a car from here this past weekend. Had such a great experience with Steve. From the moment we walked in the lady at reception was really kind and greeted us, and had us look around while we waited for Steve to finish with another customer.
Steve was great, not pushy at all, let us have a look at the car we were interested in and talked to us about any concerns we had with no feeling of being pressured into a sale.
Definitely recommend coming here to look at cars, all the staff seemed great.

February 22, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

Thank you for the wonderful review! We’re thrilled you had such a positive experience with Steve and the whole team.

It’s great to hear you felt welcome, informed, and never pressured — we really appreciate your recommendation and hope you’re enjoying your new car! 🚗

Rated 5 out of 5 stars

Great service

Jorden was great, assisted us with everything we needed. Really friendly and knowledgable. Was a pleasure doing business with him. Can’t fault the experience.

February 21, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

Thank you for the fantastic review! We’re thrilled Jorden could assist with everything and make your experience so smooth and enjoyable.

Rated 5 out of 5 stars

Used Car Purchase

Worked with Simon to purchase my car, very helpful and personable. Explained things clearly to support our decision making. Would consider purchasing a car from Manamanx in the future. Thanks Simon!

February 21, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

Thank you for your kind feedback! We’re delighted Simon could provide clear guidance and make the process so easy and personable.

We really appreciate your support and look forward to helping you again in the future! 🚗

Rated 4 out of 5 stars

The whole experience was fantastic

The whole experience was fantastic ,the staff couldn't be more helpful, Steve/Jordan/Simon all brilliant and even the lady that called me to advise she found my spare key (sorry couldn't remember her name) all helped me buy my third car from them 10 out of 10 right down to the after care service.

January 22, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

Thank you for the amazing review! We’re thrilled that Steve, Jorden, Simon, and the whole team could make your third car purchase such a fantastic experience — right down to the aftercare.

Your kind words mean a lot.

Rated 5 out of 5 stars

Brilliant customer service from…

Brilliant customer service from everyone I spoke to. Simon was very welcoming and polite and always answered all my questions in detail and helpfully and helping me understand everything with the car and finance

February 17, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

Thank you for your kind words! We’re delighted Simon and the team could provide such helpful and welcoming service, making everything clear and easy to understand.

We really appreciate your feedback.

Rated 5 out of 5 stars

Great experience

Was really pleased with the whole car buying process from Manamanx - Simon was so helpful throughout, and I found a car that ticked all of my boxes! Good warranty options, AA checks and additional extras all available to add on to the purchase. Car was in great condition and all paperwork in place for the handover. So happy with my new car, would definitely recommend!

February 13, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

Thank you for the fantastic review! We’re thrilled Simon could help you find a car that ticked all your boxes and make the process smooth from start to finish.

We really appreciate your recommendation — enjoy your new car! 🚗

Rated 1 out of 5 stars

Very disappointing welcome and customer service

We were very disappointed with the customer service during our recent visit. While browsing the showroom and outside stock ,no member of staff acknowledged us or offered assistance, despite several staff members being present and walking past us .

When we eventually asked questions, the responses felt begrudging and impersonal, leaving us feeling unwelcome rather than valued as potential customers.

Buying a car is an important decision, and good customer service makes a big difference. Unfortunately, our experience here fell well below expectations and we walked away despite being interested in a few of the cars .

February 14, 2026
Unprompted review

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