The Manchester Bee Co. Reviews 366

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

AVOID...THESE PEOPLE ARE WORST. They take your order and payment then nothing, no item or correspondence, you email their many email addresses and get no response yet they still advertise products.... See more

Rated 5 out of 5 stars

Ordered two original large Manc bees as gifts, recipients thrilled to bits with them. Delivery took around 5-6 days( it was December and busier than usual I imagine) excellently packaged.I just want o... See more

Rated 5 out of 5 stars

Bought the Manchester Bee Plaque for my oasis area that my Wife and I occupy most Summer Days. The well designed and iconic aluminium plaque is mounted on an upright Sleeper and is beautiful in it’s... See more

Rated 2 out of 5 stars

I recently made a purchase that was sent to France, for a family Christmas gift. I paid extra on The Manchester Bee Co. website, for international delivery. However, I then got invoiced the FedEx VA... See more

3.5

Average

TrustScore 3.5 out of 5

366 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Poor finish and terrible customer service.

A ordered a plaque for Father's Day. It arrived with the backing still on and metal bits sticking out all over as it had been unfinished. I attempted to communicate on four occasions but the problem was left unresolved. I eventually went through Paypal and as I was still ignored, Paypal issued a refund. Really poor service. Really poor product...

July 9, 2021
Unprompted review
Rated 1 out of 5 stars

Was really looking forward to this but…

Was really looking forward to the one love cut out plaque but when I opened the box I couldn’t believe my eyes … the box was full of the swarf from the cutting… every cut out had burrs on it …looked a total mess.. I work in engineering and if I had to inspect this someone would have have had a chat in my office… very very bad workmanship… so they say on trustpilot to contact them through the online help well they don’t respond to that or phone calls.. has taken me 2 hrs to make this look half decent…and the price was a bit steep but I liked the look of them and that’s what attracted me to them…sad to have to put this on but they had a chance to rectify this

July 9, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing product and service…

Absolutely amazing product and service from this company. The recycling of material to create the Bee and options to donate profits to a charity had me hooked. Delivery was swift and the item came beautifully packaged. I would highly recommend this company and their products and services.

April 11, 2021
Rated 5 out of 5 stars

Looks fantastic

Made a mistake, should have asked the Bee Company first, they covered the bee in protective cover, after taking the covering off it looks amazing.
Gold one side and the other side silver, really great

April 9, 2021
The Manchester Bee Co. logo

Reply from The Manchester Bee Co.

Hi Alison, we pride ourselves on our great product and customer service.
It would have been appreciated if you (or Bryan) had messaged our team to tell us your issue before leaving a damaging 1 star review. Please reach out to us and we can try and fix whatever issue you may have: hello@manchesterbee.co.uk

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