Mandate Systems Ltd Reviews 

298
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find it extremely easy to book appointments and deeply appreciate receiving timely reminders for all of their upcoming regulatory examinations. Reviewers regularly mention that the technical staff are exceptionally professional, polite, and very knowledgeable when providing advice during their scheduled visits. People frequently emphasize how efficiently the technicians carry out their duties, completing required tasks quickly while always keeping the workspace clean and tidy. Consumers also note that the entire service process remains completely smooth from start to finish, causing minimal disruption to daily production and business operations.

What people talk about most

Service

Clients share positive opinions on service, noting that the entire process is smooth, efficient, and... See more

Staff

Consumers find staff to be exceptionally professional, knowledgeable, and easy to deal with across all... See more

Booking process

People report positive experiences with booking process, highlighting that appointments are arranged easily... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Never had to use this service before and had no knowledge of what was required. The staff were excellent, from the lovely lady in the office that explained what was needed and why to the engineer tha... See more

Company replied

Rated 5 out of 5 stars

The Engineer turned up a little early for the appointment and politely asked if this was ok. He checked with us before turning anything off to make sure it was ok. Went about his work efficiently. A... See more

Company replied

Rated 5 out of 5 stars

All arrangements made without any problems. Engineer arrived on time was given very brief induction and then just got on with the inspection very helpful and knowledgeable when advising about safet... See more

Company replied

Rated 5 out of 5 stars

We have never had to use this company before and didn't really know much about what was needed. Louise was excellent at explaining the process and provided all the information necessary. The engineer... See more

Company replied


Company details

  1. Mechanical Engineer

Written by the company

Experts in producing Written Scheme of Examination & Statutory Examination, with nearly 30 years experience. Taking the mystery out of the Pressure Systems Safety Regulations 2000 (PSSR) and assisting customers to comply with their statutory duty.


Contact info

4.9

Excellent

TrustScore 5 out of 5

298 reviews

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No recent history of asking for reviews

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4.9

All reviews

(298)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service from initial contact at…

Great service from initial contact at reception all the way thru to Engineer visit. Its very rare these days that people take ownership of clients needs and requirements but Mandate do, I have recommended them to another company.

July 24, 2024
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thank you for taking the time to give us a 5* review, we appreciate it!

Rated 5 out of 5 stars

very helpful from beginning to end

very helpful from beginning to end, prompt service and knowledgeable engineer.

May 14, 2024
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thank you so much for taking the time to leave us a 5-star rating – it's much appreciated!

Rated 5 out of 5 stars

Mandate Systems - a great service

Great service from the the booking, engineering visit on site and excellent examination report. Great service - highly recommended if you need the pressure system statutory examination done.

April 11, 2024
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thank you so much for taking the time to leave us a 5-star rating – it's much appreciated!

Rated 5 out of 5 stars

The engineer arrived early

The engineer arrived early and completed the inspection in good time, explaining the procedures fully.

April 9, 2024
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thank you so much for taking the time to leave us a 5-star rating – it's much appreciated!

Rated 5 out of 5 stars

Good service

Very efficient and polite staff with the engineer explaining fully what was done.

April 10, 2024
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thank you so much for taking the time to leave us a 5-star rating – it's much appreciated!

Rated 5 out of 5 stars

Mandate Inspection

Engineer turned up on time and carried out his inspection without any assistance from us. Very professional.

March 28, 2024
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thank you so much for taking the time to leave us a 5-star rating – it's much appreciated!

Rated 5 out of 5 stars

Professional and prompt revalidation inspection

Very easy to book the revalidation test online. Sean was very experienced and thoroughly professional. Customer services were exceptional and very easy to talk on the phone. Inspection reports were made available promptly on 'PressureSafe' client portal. Well pleased! I will definitely use Mandate Systems in the future again.

December 4, 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

Prompt, efficient, and timely service. The engineer was polite and knowledgable and completed the job cleanly and efficiently. I would highly recommend this company

November 22, 2023
Unprompted review
Rated 5 out of 5 stars

Mandate - great company

Have used Mandate for many year and always receive a good service. Booking is easy we do this via email and a service is always booked in to suit us.
Rob tends to be our engineer. He was on time, clean, tidy and knowledgeable.
Couldn't really ask for anything more.
Keep up the good work, big thumbs up from us.

November 14, 2023
Unprompted review
Rated 4 out of 5 stars

Recommended

First time using this company to check our Autoclave. Setting up the appointment took a while, with a few emails on my part. The engineer arrived early for the appointment, was professional and carried out the job in a timely manner. The report was sent quickly via email.

September 20, 2023
Unprompted review
Rated 5 out of 5 stars

School autoclave.

Mandate were really easy to deal with when it came to arranging a site visit. They kept in contact and were very accommodating to us having to wait for time constraints due to school curriculum and school finance.
Would definitely recommend to other schools.

June 26, 2023
Unprompted review
Rated 5 out of 5 stars

Very helpful company

Very helpful company. From explaining what services are on offer, through helping me choose the most appropriate level of service, to making the chosen process straightforward and easy to navigate - I am very pleased with Mandate Systems.

The documentation they have produced for me is absolutely spot-on, and was delivered in a very timely manner.

I shall be using Mandate Systems again, and can certainly recommend them to anyone else navigating the subject of pressure systems safety.

May 19, 2023
Unprompted review

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