Mangosurfing Reviews 

142
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products received, often finding them exactly as described. Many people highlight the exceptionally fast and efficient delivery service, with orders often arriving the very next day. The company's service and communication are frequently commended for being responsive and helpful throughout the ordering process, which reviewers also found to be easy and fuss-free. However, some customers also noted issues with the courier company, experiencing significant delays, non-delivery, or damaged items upon arrival.

What people talk about most

Product

Customers had positive experiences with products, frequently highlighting the great quality and accurate... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and fast delivery... See more

Service

Clients share positive opinions on service, frequently highlighting great service, quick delivery, and good... See more

Order

Users describe positive interactions with order, highlighting an easy ordering process and quick delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lars was the most helpful and thoughtful person I've ever encountered while buying online. When what I wanted wasn't available he immediately 5 or so minutes after my order came through, called me t... See more

Rated 5 out of 5 stars

Brilliant customer service, there was a stocking issue with an item ordered online. This was quickly dealt with via email to arrange an alternative replacement item, no dramas no issues from the team,... See more

Rated 5 out of 5 stars

Reliable online store and quick refund, they processed it within 4 days of receiving my return. They also had excellent communication by email, as the MangoSurfing team let me know that one item from... See more

Rated 5 out of 5 stars

I ordered a wetsuit (in the sale) on Monday afternoon and it arrived by Tuesday lunchtime. I’ve never worn a wetsuit (I’m paddle boarding at the weekend) but ordered based on the online description an... See more


Company details

  1. Outdoor Sports Store

Written by the company

Offering a wide selection of the very best surf craft and outdoor gear such as MF Softboards, McCoy, C-Skins, Dry Robe, YETI, Helinox, DEUS, Vissla and so much more! As an Independent we keep prices low and customer service high, so whatever it is you’re looking for, we’ll help you choose the right thing.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

142 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(142)

51 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great shop and staff

They always have what I need and when I needed it. They have got me out of trouble with wax/ temp board repair and wetsuits and booties.

Would recommend this company both in store and online

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service!

Bought a Helinox Personal Shade at a great price, when unpacking there was a small item missing (as supplied from the manufacturer - not down to Mango). Lars sorted out a replacement for the item and shipped it next day. Very impressed!

January 18, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous company

Fabulous company, there was problem with one of my choices, they emailed to apologise, offered me to choose an alternative at the same price and dispatched it it the same day.
Excellent service, great value and I would definitely use them again

November 26, 2024
Rated 5 out of 5 stars

Excellent service

Excellent service, very quick response from ordering to delivery. I returned an item as it was too small. This was also easy and a replacement delivered quickly.
Great company and will use again.

November 25, 2024
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service - helped me buy my new board every step of the way. Even went to the shop to take a look at their boards and they were super accommodating. Very impressed.

October 25, 2024
Rated 5 out of 5 stars

bank holiday did not delay my order

I ordered a wetsuit over the bank holiday weekend and it was dispatched and ready for Royal Mail pickup. Royal Mail delivered it as expected. Item was well packaged and arrived safely. Website details were accurate and c-skins sizing was spot on. Will definitely use them again. Well done.

August 26, 2024

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