Mangosurfing Reviews 

142
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products received, often finding them exactly as described. Many people highlight the exceptionally fast and efficient delivery service, with orders often arriving the very next day. The company's service and communication are frequently commended for being responsive and helpful throughout the ordering process, which reviewers also found to be easy and fuss-free. However, some customers also noted issues with the courier company, experiencing significant delays, non-delivery, or damaged items upon arrival.

What people talk about most

Product

Customers had positive experiences with products, frequently highlighting the great quality and accurate... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and fast delivery... See more

Service

Clients share positive opinions on service, frequently highlighting great service, quick delivery, and good... See more

Order

Users describe positive interactions with order, highlighting an easy ordering process and quick delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lars was the most helpful and thoughtful person I've ever encountered while buying online. When what I wanted wasn't available he immediately 5 or so minutes after my order came through, called me t... See more

Rated 5 out of 5 stars

Brilliant customer service, there was a stocking issue with an item ordered online. This was quickly dealt with via email to arrange an alternative replacement item, no dramas no issues from the team,... See more

Rated 5 out of 5 stars

Reliable online store and quick refund, they processed it within 4 days of receiving my return. They also had excellent communication by email, as the MangoSurfing team let me know that one item from... See more

Rated 5 out of 5 stars

I ordered a wetsuit (in the sale) on Monday afternoon and it arrived by Tuesday lunchtime. I’ve never worn a wetsuit (I’m paddle boarding at the weekend) but ordered based on the online description an... See more


Company details

  1. Outdoor Sports Store

Written by the company

Offering a wide selection of the very best surf craft and outdoor gear such as MF Softboards, McCoy, C-Skins, Dry Robe, YETI, Helinox, DEUS, Vissla and so much more! As an Independent we keep prices low and customer service high, so whatever it is you’re looking for, we’ll help you choose the right thing.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

142 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(142)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Just to let people be aware that I…

Just to let people be aware that I ordered some flip flops,paid £4 postage which is fair enough but unfortunately they were not what I expected so had to pay £4.00 to post them back,so it’s cost me £8.00 for a product I haven’t got 😞

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

That was quick!…

Ordered a pair of sunnies on Thursday from Mango Surfing, and was basking in the sun with the lovely eyeball protectors the very next day. Quick, efficient and a great range of kit. Fantastic service!

May 30, 2024
Rated 5 out of 5 stars

Really responsive and engaged

Really responsive and engaged. I stuffed up my order and the team at Mango were all over it and sorted it ASAP. Now I've got my sweet new stick all ready to go. Thanks guys!

May 2, 2024
Rated 5 out of 5 stars

Great company

Great company! Having previously bought from their store at Cornwall services and having a good experience can not fault their online shopping. Quick responses via email and quick delivery!

May 3, 2024
Rated 5 out of 5 stars

Well packaged and great experience

Well packaged, quick delivery and exactly as expected. Would definitely use again.

April 1, 2024
Mangosurfing logo

Reply from Mangosurfing

Hey Martin,

thanks so much for placing an order with us and for taking the time to leave us this lovely review.

Very much appreciate it.

Thank you so much and all the best,
The Mango Surfing Store Team

Rated 5 out of 5 stars
Mangosurfing logo

Reply from Mangosurfing

Dear Dean,

thanks so much for ordering with us and for leaving a good review.
We are happy to hear that you have had a good experience with us. Until next time :)

All the best,
The Mango Surfing Store Team

Rated 5 out of 5 stars

Ordered Vans fleece on Thursday and it…

Ordered Vans fleece on Thursday and it was delivered today Saturday. Can't fault that for customer service .
Good price too .

Maybe we will stop at the service area to visit your shop instead of driving past as usual !

March 16, 2024
Unprompted review
Mangosurfing logo

Reply from Mangosurfing

Dear CarAnn,

thanks so much for placing an order with us and for taking the time to leave us this lovely feedback.

We hope to see you in our shop soon :)
All the best,
The Mango Surfing Shop Team

Rated 5 out of 5 stars

Lovely people

Lovely people, great prices, great communication- will be back 😀

March 4, 2024
Mangosurfing logo

Reply from Mangosurfing

Heya Mike,

thanks so much for ordering with us and for taking the time to send us this nice review.
Until next time :)

All the best,
The Mango Surfing Team

Rated 5 out of 5 stars

Good price, quick delivery

Good price, fast delivery. Second purchase I’ve made. Will be back again I’m sure

March 3, 2024
Mangosurfing logo

Reply from Mangosurfing

Heya Mike,

thanks so much for ordering with us and for the lovely review.
Until next time :)

All the best,
The Mango Surfing Team

Rated 5 out of 5 stars

Fast service and quality goods

Fast service and quality goods. Great aftercare too when resolving a mistake I’d made.

March 4, 2024
Mangosurfing logo

Reply from Mangosurfing

Hi David,

Thanks so much for ordering with us and for taking the time to write this lovely review.

All the best,
The Mango Surfing Team

Rated 5 out of 5 stars

Nice company to deal with

Nice company to deal with . Good prices and fast delivery . Thank you

February 26, 2024
Mangosurfing logo

Reply from Mangosurfing

Heya Darren,
thanks so much for ordering with us and for the lovely review.
We appreciate you taking the time to write this.

All the best,
The Mango Surfing Team

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