Manualslink Reviews 149

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Read every word of the small print very carefully. Downloading an 11 page manual for a gas water heater resulted in a charge of £133. Worse still, was the fact that this charge of £133 would be rep... See more

Rated 1 out of 5 stars

The search function on this website is fake. If you type anything (and I mean anything!) in the search box, the system always shows the following two messages: We are currently searching f... See more

Rated 1 out of 5 stars

This site is a Total SCAM, Initially they took 0.95p for an online manual for a telephone, hidden away in the very small smallprint was a requirement to cancel registration within 7 days or they wou... See more

Rated 1 out of 5 stars

This company is unethical and deceptive, steer clear of it. The manual that I needed was offered for 0.97 €. However, the fine print indicated that this price was a one week introductory cost and th... See more

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1.5

Bad

TrustScore 1.5 out of 5

149 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Scam

Ordered a.95 manual and now I have a $69 charge.
These people need to be hung from a tree.

August 15, 2023
Unprompted review
Rated 1 out of 5 stars

WRONG LANGUAGE

Hello,
I have received a manual in FRENCH and I cannot read it so it is useless to me. Kindly send an ENGLISH VERSION. Thank you very much.
Cordially,
Barbara Ostojic

August 4, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

I bought a sale price JVC mini hifi from Currys recently with no accompanying instructions. Luckily Manualslink came to the rescue with a full Owners Manual for my set. I found their website easy to use, and my 34page owners' manual arrived by email very promptly - and at a very reasonable price. Would definitely recommend!

August 1, 2023
Unprompted review
Rated 1 out of 5 stars

As others have said

As others have said, AVOID! Nowhere in the registration process does it mention that you are taking out a subscription. You just get a charge a week later for £54! Plus, they send you a link to a manual that "may be close to what you asked for!"
Have asked for a refund and contacted my bank to report.

April 11, 2023
Rated 1 out of 5 stars

SCAM SCAM SCAM

SCAM SCAM SCAM. Fair enough, they will supply you with a manual for £1, what they don't tell you then, and it's only in the small print on their website, you are automatically enrolled into a free 7 day trial. If you don't cancel within 7 days, you are charged a monthly subscription, in my case nearly £60. They took it from my credit card,but after calling them I have now received a refund. Don't let them get away with it.They rely on people doing nothing.Thieves!!!!!!!

March 2, 2023
Rated 5 out of 5 stars

Super fast

Super fast, and accountable, I typed in just my cars name and its model number, next day i had my instructions sent to me, it was only 95 pences for Mercedes manual which is 700 pages, satisfied for this one!

December 9, 2021
Unprompted review
Rated 1 out of 5 stars

Definitely a SCAM

Definitely a SCAM, apparently based in Dublin. Only £1.49 to download manual for my old Rover 75. Hidden in the small print of a confusing and contradictory series of emails, an agreement to pay £24.49 per month by direct debit. Spotted and stopped after one payment and my bank told to deny any further access.I note series of FALSE favourable reviews. DO SOMETHING TRUSTPILOT!

October 1, 2021
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam. I paid 0.95 on line for a manual I couldn’t find. They didn’t even get it for me!! I then discovered 4 months later that they were taking £25 out of my account each month. Who pays that monthly for manuals that are usually available on line. It was hidden in the very small print. DO NOT USE THEM. I think most of their reviews are from them!

September 24, 2021
Rated 1 out of 5 stars

This site is a Total SCAM

This site is a Total SCAM, Initially they took 0.95p for an online manual for a telephone, hidden away in the very small smallprint was a requirement to cancel registration within 7 days or they would charge £24.95 per month ongoing. when confronted with the fact of unauthorised use of my credit card, and my intention to contact trading standards, and take matters further, they said as a good faith they would refund my two months subscription charge (£49.90)

Avoid this SCAM Company

May 26, 2021
Rated 4 out of 5 stars

I searched high and low for a manual…

I searched high and low for a manual for a dehumidifier I had bought for £25 and eventually found Manualslink who found it for for 95p. Excellent.

I hadn't realised their model was a subscription service though it was explained in the detailed t&cs, so I was charged £24.95 a few days later for the subscription.
After 2-3 emails where they explained it was clear and I explained it could have been clearer as I missed it and wouldn't have proceeded if I'd known since the costs were disproportionate to the cost of my dehumidifier, they kindly refunded me as a gesture of good will.
So other than feedback that their model could be made clearer, everything is good.

April 21, 2021
Unprompted review
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