I visited the Cindy Knight Clinic in Hildenborough, Kent and found the whole map my mole process from start to finish brilliant. I very quickly had the results from a consultation dermatologis... See more
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I am a clinic owner who recently onboarded with Map my Mole. Yesterday I submitted my clients mole for review and we had her report back in 45 minutes. In this instance the mole does require further... See more
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I bought the camera adaption, which included 3 mole checks, included in the price. It turned up in no time and I was constantly notified on its whereabouts. I uploaded a picture at about 6:45 in the m... See more
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Very professional service. Fast results. Only criticism (when my mole was thought to need further investigation) is that this isn't done directly with the GP surgery. The patient has to share the info... See more
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Company details
Written by the company
Get your mole checked by UK consultant dermatologists from the comfort of your own home. Map My Mole is the first app to include a certified Class 1 medical device with the service. Our bespoke dermoscope also called a dermatoscope attaches straight to your smart phone, allowing you to capture the detailed images needed by our experts. Our dermatoscope ensures our experts are compliant with the British Association of Dermatologists guidance on teledermatology. From first ordering your lens to receiving a report can take as little as 48 hours*. Our easy to use mobile app will guide you through the process of creating a mole submission for you or a family member.
Contact info
The Apex, Derriford business Park, PL6 5FL, Plymouth, United Kingdom
- support@mapmymole.com
- mapmymole.com
Very quick and easy to understand the…
Very quick and easy to understand the whole process
October 1, 2025
Reply from Mapmymole
We are so pleased you had a positive experience with us!💙
Speedy service
Report came through the day after we sent the photos very quick return so no time to worry
Excellent service and competitively priced would use again with out hesitation
September 3, 2025
Reply from Mapmymole
Thank you so much for this positive review! We are so pleased you had a positive experience with our service. 💙
Easy and straightforward
My experience was absolutely brilliant it was all very straightforward and easy my results arrived within the 48 hours excellent service.
September 5, 2025
Reply from Mapmymole
I am so pleased you had a positive experience with our service. 😊
Amazing service!!
Amazing service!!
I used this service for the first time to do cryotherapy treatment on my clients. I was surprised at how quick the report came through and the diagnosis. The information in the report was excellent and it’s given me confidence on what I am treating. Excited to use on future clients, so I can treat with ease and peace of mind. Would 100% recommend to any clinic that treats skin lesions 😊.
September 1, 2025
Reply from Mapmymole
Thank you so much for your kind words. We are so pleased to have you on our team.🫶🏼
Everyone very professional and informative.
All the girls were happy and very pleasant, they answered all my questions and put me at ease.
I was a bit reluctant to go there, but when I arrived, they made me very welcome. The young lady I saw who did the consultation put me at ease and answered all my questions regarding the treatments there. I therefore will be returning to have treatments.
September 5, 2025
Reply from Mapmymole
Hi, I am so pleased you had a pleasant experience with one of our clinics.🤩
Fantastic efficiency and fast results
Fantastic efficiency and fast results. Wait off my mind. Thank you
September 1, 2025
Reply from Mapmymole
Thank you so much! 🙏
Outstanding example of technology saving lives
I noticed a mole on my neck had changed colour. A friend told me about MapMyMole. After submission of pictures, I was advised that the mole needed further investigating- long story short- It was a melanoma and has subsequently been removed.
Had it not been for the App, I would possibly have postponed going to the GP for a long time, which in this case could have been fatal.
You will need help with taking pictures if your issue is on the back of your body, but on the whole it’s easy to use the kit and the App. A truly outstanding service.
Side note: the ‘life jacket’ sun cream samples that come with the kit are not very nice- really greasy.
July 7, 2025
Unprompted review
Reply from Mapmymole
Thank you so much for sharing your experience. We’re incredibly glad that MapMyMole was able to help you identify a serious concern early and potentially make a life-saving difference. Your feedback about the ease of use and the tip about getting help for hard-to-reach areas is really valuable for others considering the service.
It means a lot to us to know that our app and kit provided peace of mind and timely guidance when it mattered most. Wishing you a smooth recovery and good health moving forward!
— The MapMyMole Team
Highly recommend, great team.
Very quick to establish an appointment and return of results within 24 hours. Really detailed and informative in appointment, results and follow up. Highly recommend, great team.
July 30, 2025
Reply from Mapmymole
We really appreciate your kind words!🫶🏼😇
Very rapid results and very helpful…
Very rapid results and very helpful with explanations
August 2, 2025
Reply from Mapmymole
Thank you, Nikki! 😊
Excellent professional service
Super speedy and efficient service. Very reasonable pricing too.
August 2, 2025
Reply from Mapmymole
Thank you!😇
Reply from Mapmymole
We are so pleased you had a positive outcome. 🤩
Reply from Mapmymole
Thank you so much!🫶🏼
Great prompt service
Great prompt service, very detailed professional report. Very happy.
July 1, 2025
Reply from Mapmymole
Thank you, Amy!😊
Excellent!!!!
Excellent!!! I phoned the practise and there was an appointment available the next day. At the appointment we discussed which moles needed attention. I received the results the same day. The reports were detailed and advice clear. Highly recommend.
July 1, 2025
Reply from Mapmymole
Thank you so much for this review! We are so pleased you had a positive experience with us.😇
Waste of NHS money
I was asked to download the app as a trial from my doctors. I feel like this is another service of the NHS being privatised by the back door. I was at my GPs anyway for another appointment. The results from map my mole were inconclusive so after waiting for the lens then waiting for results I had to book an appointment and go back to GP anyway. Luckily my mole is fine but that was two weeks wasted and a fee paid by the NHS for a service that could have been carried out in two minutes by my GP
The lens came quickly. It was fiddly getting a good photo and luckily mole is on top of my foot. I live alone, if it was anywhere else I would have struggled to take the pictures. The results came back within a week and the report was easy to understand.
July 1, 2025
Reply from Mapmymole
Thank you for taking the time to share your feedback. We’re sorry to hear the experience didn’t fully meet your expectations.
We’d like to clarify that this service was part of an NHS pilot and provided at no cost to the NHS or patients. It was designed to explore how digital tools might support quicker access to skin assessments.
We also understand how frustrating delays can be; however, in this case, the waiting time was due to appointment scheduling at your GP practice, not our side. We always aim to return results within a few hours of receiving clear images.
We appreciate your point about image capture being difficult if living alone. That’s valuable feedback we’re using to improve both guidance and support within the app.
We're pleased to hear your mole was fine and that the report was easy to understand. Thank you again for taking part in the pilot and helping us improve the service for others.
Great experience results came back in…
Great experience results came back in the same day.
June 30, 2025
Reply from Mapmymole
Great feedback, thank you. 😇
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