marblemosaics ltd Reviews 225

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality, beautiful appearance, and excellent value. Many people found the ordering process easy and efficient, with numerous mentions of prompt and well-packaged deliveries. The staff is frequently highlighted for being helpful, knowledgeable, and providing fantastic service. However, some customers were dissatisfied with the product not matching the online images, describing significant differences in color and quality. A few other people also felt that some products arrived damaged or faulty, and a small number of reviewers mentioned issues with rude customer service when trying to resolve these problems.

What people talk about most

Product

Consumers find product to be positive. Many customers praise the quality and value of the products, such as... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the super quick and speedy... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers are delighted with the stunning... See more

Order

Reviewers highlight positive aspects of order. Customers found the online ordering process quick and easy,... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the helpfulness and knowledge of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were literally bowled over by our boulder bowl as we are calling it!! Great customer service and communication, delivery superfast. We never thought we could afford such a statement piece which sit... See more

Rated 5 out of 5 stars

Brilliant friendly service and great advice. Sent a free sample with no problem. Placed order easily and delivered within 2 days. Extremely well packaged. Best mosaic tiles that I could find and exc... See more

Rated 5 out of 5 stars

Had 5 crates of Dijon Tumbled Limestone delivered from these guys last week. They were cheaper than other suppliers and the stone was really top notch. My order arrived in a few days as arranged by e... See more

Rated 5 out of 5 stars

Fantastic service from Marblemosaics. Aaron was very helpful in helping me with sizes and delivery was very fast. The Dijon limestone tumbled slabs are stunning and at a very reasonable price compared... See more


Company details

  1. Home & Garden

Information provided by various external sources

Marble Mosaics deal direct with quarries & mines from the accross the world to offer our customers unbeatable prices on natural stone .


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

225 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

porcelain steps

ordered porcelain steps from marblemosaics on Monday at 9am, they were in my driveway at 2pm the next day, outstanding service considering I live in north east scotland, will sure use them again

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great value and reliable delivery

Great value and smooth delivery experience.
The price was excellent, and delivery was prompt. My only suggestion for improvement would be to offer the option to select a preferred delivery date during checkout to avoid uncertainty. That said, the delivery company reached out quickly, and the delivery went exactly as described. The delivery person was friendly and helpful. Overall, a great experience!

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service, products and prices

We were looking for limestone copes for our garden project, found marble mosaics on Google and had a brilliant experience from start to finish. Their customer service is outstanding and they went out their way to help us when our landscapers damaged some of the copes.
Absolute pleasure doing business with a smaller company that goes out their way to help.
Product is absolutely brilliant, delivery was prompt as well. Will absolutely use again and recommend to anyone.

June 12, 2025
Unprompted review
Rated 1 out of 5 stars

Awful company AVOID at all costs

Awful company AVOID at all costs. Purchased a sink from them which was faulty (crumbling) and therefore not fit for purpose. Queried it with the owner and he was rude and aggressive both on the phone and via email. Even went as far as blocking our email address. Very disappointing with what I assumed was a great company, sadly this is not the case! Trading standards have been notified.

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Very happy.

I dropped in to the showroom and they were happy to spend some time and give me advice. The tiles were then delivered on my chosen day a couple of days later. All well wrapped and protected. Very pleased with the service and will definitely use them again.

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

The look amazing.

The look amazing.
They delivered the tiles earlier than expected which was a bonus for us getting on with the job.
The team were helpful with advice and the tiles were very compedatively priced. Brill all round. I would highly recomend and I will be ordering more!

May 7, 2025
Unprompted review
Rated 5 out of 5 stars

Cant fault!

Ordered a petrified wooden sink on the Monday, it arrived by Wednesday, really well packaged and it is absolutely stunning, even nicer than on the pics.
Competitive prices, great customer service, will definitely use again. Highly recommend.

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

Super quality! Fast Delivery! Great Price!

I bought a marble countertop sink which arrived super fast. The price was really reasonable and the item was packaged incredibly well to avoid any damage. The quality of the sink was even better than I hoped for. I would recommend. I had no reason to contact the company so cannot comment on their customer service.

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing, great communication and speedy delivery and packaged lovely and safe will definitely recommend to my family and friends Thank you so much

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent service ordered on Tuesday delivered by Friday. Dijon tumbled limestone tile really good quality. Wouldn’t hesitate to recommend and would use again.

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish

We ordered a large 93cm river rock sink - it arrived exactly as we expected and looked fantastic. The service from the purchase point to the end delivery was excellent - providing various options of sinks, very well labelled, and the delivery process was equally simple and clear. Thank you for a great product.

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

Small river rock basin

I ordered a small river rock boulder basin for my downstairs W.C. I had been looking for something like this for ages but the price was prohibitive with other providers. I chanced upon Marble Mosaics Ltd and was amazed at the price! Was it too good to be true! I read the reviews and decided to order. I was sent the pdf. of those available (you have 3 views and the sizes to enable you to choose) and after much deliberation submitted my first and second choices. The delivery was so quick and when I opened the parcel I was really happy. The basin is exactly as I expected and will look amazing in place once the cloakroom is finished. I would highly recommend this company and will certainly use again.

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service from the sample request, response to questions and full delivery of our eventual order of Brazilian slate strips. Delivery arrived well within the estimated time frame. Would have no hesitation in recommending this company.

February 11, 2025
Unprompted review

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