marblemosaics ltd Reviews 225

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality, beautiful appearance, and excellent value. Many people found the ordering process easy and efficient, with numerous mentions of prompt and well-packaged deliveries. The staff is frequently highlighted for being helpful, knowledgeable, and providing fantastic service. However, some customers were dissatisfied with the product not matching the online images, describing significant differences in color and quality. A few other people also felt that some products arrived damaged or faulty, and a small number of reviewers mentioned issues with rude customer service when trying to resolve these problems.

What people talk about most

Product

Consumers find product to be positive. Many customers praise the quality and value of the products, such as... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the super quick and speedy... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers are delighted with the stunning... See more

Order

Reviewers highlight positive aspects of order. Customers found the online ordering process quick and easy,... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the helpfulness and knowledge of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were literally bowled over by our boulder bowl as we are calling it!! Great customer service and communication, delivery superfast. We never thought we could afford such a statement piece which sit... See more

Rated 5 out of 5 stars

Brilliant friendly service and great advice. Sent a free sample with no problem. Placed order easily and delivered within 2 days. Extremely well packaged. Best mosaic tiles that I could find and exc... See more

Rated 5 out of 5 stars

Had 5 crates of Dijon Tumbled Limestone delivered from these guys last week. They were cheaper than other suppliers and the stone was really top notch. My order arrived in a few days as arranged by e... See more

Rated 5 out of 5 stars

Fantastic service from Marblemosaics. Aaron was very helpful in helping me with sizes and delivery was very fast. The Dijon limestone tumbled slabs are stunning and at a very reasonable price compared... See more


Company details

  1. Home & Garden

Information provided by various external sources

Marble Mosaics deal direct with quarries & mines from the accross the world to offer our customers unbeatable prices on natural stone .


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

225 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Beautiful sink and excellent quality

This was just stunning and amazing quality. I was nervous because it wasn’t very expensive but honestly it completely exceeded my expectations in every way. I’ve had so many compliments on it. I LOVE IT!

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Arron at Marble…

Fantastic service from Arron at Marble Mosaics. He kindly sent me photos of all the river rock sinks available in small and medium so that I could make my selection. Payment over the phone was easy and Arron was very helpful, accommodating and friendly. Sink arrived the next working day very well packaged and is even nicer than it looks in the photos. Absolutely love it !

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Sink

I just wanted to drop you a message to say that we are thrilled with our sink.

Your system of selecting a bowl from a wide choice was refreshing, and all done without leaving home.

We will be ordering again for our other bathroom (I have resisted the gorgeous petrified wood sinks …. For now)

Thank you once again!

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect. Will use these guys again

The product I ordered was shipped promptly. The courier called me the day after I ordered and said he can deliver any time.

Materials were wrapped and protected adequately so there was no damage.

Perfect service thankyou very much

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful terracotta tiles

I moved into a new build house with a small walled garden.I have always loved those Italian /Spanish courtyard gardens ideally suited to a small space.I wanted a rustic look ,so looking at many options I decided handmade terracotta tiles would give me the look I was after.The was a big price difference between various company’s.I ended up getting four different samples.Cost was only a small part of the decision but decided on Marblemosaics ltd.The order was placed and the tiles arrived in a crate in a few days.I was pleased with the colour variation of each tile.Now the work is complete Iam on the moon with the result.I would thoroughly recommend Marblemosaics without hesitation.kind regards John.

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

Great product at a great price

Great product at a great price. The company rang prior to delivery and were very polite. I did read some negative reviews about broken tiles and customer service but this certainly wasn’t the case for me. The delivery driver was really nice and all tiles were in perfect condition. Great company - Thank you.

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, delivery booked in for a day that suits me, and lovely split stone tiles, very heavy! Great quality

September 11, 2024
Unprompted review
Rated 5 out of 5 stars

I ordered the mini rock sink and…

I ordered the mini rock sink and couldn’t be happier with it. They did state that, because it is a natural product, sizes may vary slightly but shortly after I placed my order I received an email with the sinks they had in stock with photos and exact measurements so that I could choose the one I wanted. I received my sink within a couple of days and it is absolutely perfect, I love it. I would definitely recommend Marble mosaics.

September 7, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Rapid delivery. Product was cheaper than anywhere else on line. Arrived in excellent condition. Would definitely use again.

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent products and customer service

Used this company about 8-9 year ago for split face mosaic tiles . Service was excellent and tiles have stood the test of time on my fireplace since and we still get compliments . Was looking for a stone sink and remembered seeing them here when I had bought tiles . Ordered sink and it was delivered promptly . Due to circumstances we didn’t get round to opening package till a few weeks after delivery . Unfortunately when we opened it the sink was damaged despite it being well wrapped . Sent off an email and photos enquiring if it was too late to return and kicked myself for not opening sooner and appreciated if I was too late it was my own fault . A swift email and phone call from the excellent customer service at marble mosaics and within 24 hours a new sink was on my doorstep . The sink is beautiful and exceeds my expectations . The service is second to none . Highly recommend!

August 20, 2024
Unprompted review
Rated 1 out of 5 stars

Their broken product is your wastage not…

Their broken product is your waste not their broken product.

Some of the Indian Sandstone slabs arrived broken. I called these guys to request replacements and they said - "you should have factored this wastage into your calculations".

So they deliver broken, crap product and you must factor it in as YOUR wastage.

Never had this with any other company ever. Scumbags - never ordering from them again.

September 19, 2023
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience

I had a fantastic experience - spoke with Shaun. Have dealt with this company for a number of years now. Needed some further tiles after extending a wall - went onto the site and saw a sale - bagged a bargain and Shaun was able to add my extra's onto the original order - no hassle. Turned up on time and easy pallet delivery. Well done all

August 9, 2024
Unprompted review
Rated 4 out of 5 stars

Tiles are amazing and a brilliant…

Tiles are amazing and a brilliant price. Costumer service was fantastic and so helpful.
Only lost a star because of delivery - very expensive for curbside delivery only for a very heavy product and the delivery company used had very poor communication.

July 30, 2024
Unprompted review

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