March Muses Reviews 897

•

4.9

Gift Shop

Write a review Visit website

Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 197 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the stunning and beautiful decorations, highlighting the excellent quality of the products, which many consider to be family treasures and meaningful additions to their homes. The ordering process is described as quick and easy, with many appreciating the prompt service and efficient delivery, often noting that items arrived quickly and were well-packaged. Many consumers also value the diverse range of products and the representation they offer, expressing delight in finding items that reflect their heritage and family. However, some people were dissatisfied with the delivery service, reporting issues such as damaged items upon arrival, missing products from their orders, or not receiving their items at all. A few other people also felt that their orders arrived late or contained incorrect items, which caused disappointment, especially when intended as gifts.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the high quality, beautiful design, and... See more

Quality

Customers had positive experiences with quality, with many reviewers impressed by the material, design, and... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting quick and prompt delivery... See more

Order

Reviewers highlight positive aspects of order, with many praising the ease of ordering and quick delivery,... See more

Service

Users describe positive interactions with service, highlighting it as professional, excellent, and prompt.... See more

Reviews shaping this summary

I have been ordering my xmas figures from this amazing company the past few years now. I an a member of a mixed heritage family and now feel my decorations at Christmas represent my family perfect... See more

Absolutely stunning decorations, I’m so happy I stumbled across this wonderful company. I showed the gorgeous decorations to my husband (we’re a mixed race couple), he was giddy to see representation... See more

I ordered two hanging decorations after seeing this wonderful company on Instagram. They arrived really quickly (I live in Europe) and they are absolutely adorable and good quality. Just counting down... See more

Fab tree decs…..love em Great customer service I complained about Evrie delivery but March muses responded and acknowledged my feedback I’ll shop here again I’ve posted on social media cos the dec... See more

Company details

Written by the company

We’re here to celebrate diversity by diversifying celebrations ✊🏾✊🏾✊🏾

Contact info

United Kingdom
marchmuses.co.uk

4.9

Excellent

897 reviews

5-star

4-star

3-star

2-star

1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

People also looked at

Thewoodlandgiftcompany

thewoodlandgiftcompany.com

(852)

Teddy Eva Scents

teddyevascents.co.uk

4.9

(1K)

Skargards Hot Tubs

skargards.com

4.8

(1K)

NIKITA

nikitabyniki.com

4.9

(1K)

Crystals Online

www.crystals-online.co.uk

(2K)

Daisy Park

www.daisypark.co.uk

4.9

(882)

Cards and Gift Wrap

cardsandgiftwrap.co.uk

4.9

(357)

Value Canvas Prints

valuecanvasprints.co.uk

4.9

(433)

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Dec 14, 2025

Star & Moon duvet set

I saw these lovely duvets sets and decided that they would be a great for my neices and nephews so ordered 5 sets at a bargain sale price for £20 for the whole lot. I am so happy with them, they are really cute and I know my family will live them.

December 6, 2025

Unprompted review

Dec 14, 2025

Mariah angel and Andrea Ornaments

We love our Mariah angel and Andrea tree ornaments. It’s exactly what our tree needed. More of this please. 🙏🏾

December 14, 2025

Unprompted review

Dec 14, 2025

Communication spot on

Purchased a few items but one product was missing. Email sent late evening, received prompt reply. Missing item sent and delivered in less than a week. Thank you so much....

I was so pleased to see March Muses advertising on ITV and ordered immediately.

Their tree decorations - the Dutchy pot, rum bottle and stack of Afro-Caribbean recipes - I ordered are of a really good quality, and I'm sure will become family treasures, to be brought out every year.

My order arrived quickly and all items were rediculously well wrapped :-). Thank you.

I love what these ladies are doing and wish them the very best for the future!

December 7, 2025

Unprompted review

Dec 11, 2025

Fabulous Christmas decorations

So happy to see Black characters for Christmas to purchase. I’ll always support Black Business when I can and in this case have not been disappointed! Keep up the good work!

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look