marcusbikes.com Reviews 187

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, finding the staff to be professional, helpful, and knowledgeable, especially regarding Brompton bikes. People appreciate the fair pricing for both buying and selling, along with the seamless and quick transaction processes, including immediate payments. The products are frequently described as being in excellent condition, well-serviced, and accurately described, often exceeding expectations. However, some customers mentioned that the final price offered for their bikes was occasionally less than initially quoted, particularly when issues not visible in photos were discovered upon inspection.

What people talk about most

Service

Users describe positive interactions with service, highlighting the straightforward and professional selling... See more

Product

Reviewers highlight positive aspects of product. Customers consistently praise the excellent condition of the... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Price

Consumers consistently express satisfaction with the pricing. Many reviewers received competitive and fair... See more

Payment

Customers consistently note positive experiences with payment. Reviewers highlight the speed and efficiency... See more

Based on these reviews

Rated 5 out of 5 stars

Excellent selling experience. Marcus was knowledgeable, helpful and quick in his responses. Agreed a price and paid straight away following an inspection of my bike! It’s really refreshi... See more

Company replied

Rated 5 out of 5 stars

I was looking for a Brompton P Line so when one appeared on FB marketplace I was initially a little scam wary. However, after checking the website and speaking to Marcus himself I felt rest assured th... See more

Rated 5 out of 5 stars

Was selling relative's Brompton for sister-in-law after bereavement. Didn't want hassle of online market places. Found Marcus bikes on internet and followed straightforward procedure on their website... See more

Rated 5 out of 5 stars

Sold couple of Brompton to Marcus. Very professional and quick transaction. Marcus is easy to deal with and very professional in his approach when he is buying bikes. Fair price is always given and th... See more


Company details

  1. Used Bicycle Shop

Written by the company

Marcus’ Bikes specialise in the sales, repair & restoration of used bikes. We pride ourselves on providing the best supply of used bikes to the London market. As a company, we only source the highest quality parts, treating each bike like it were our own. Most bikes we get booked in for servicing/repairs are fixed on the same day and often they can be fixed on the spot. ​


Contact info

4.9

Excellent

TrustScore 5 out of 5

187 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Marcus has not only repaired a bike for…

Marcus has not only repaired a bike for me but recently sold on my behalf a much loved ladies road bike. I had been reluctant to sell but was no longer riding it with my cycling time spent on my mountain bike. Marcus was reassuring, personable and the whole process effortless. I was paid extremely promptly. He is sincere and I felt in good hands. Marcus has a quick sale turnaround and the bike sold only a few days after he took hold of it to a happy new lady owner. Any buyer of his quality used bikes can be reassured they leave him in excellent condition and also mechanically. He is a refreshing asset to London’s increasing bike enthusiasts & cycling community & culture with his own passion and the independent service he provides. Highly recommend.

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

I recently sold my Brompton bike to…

I recently sold my Brompton bike to Marcus Bikes.
Marcus was professional, knowledgeable and saved me a lot of hassle trying to find a buyer for my bike individually.
I highly recommend him for sales. He is so visibly passionate about bikes that I am sure he and his team would do an excellent repair job, too.

August 24, 2024
Unprompted review
Rated 5 out of 5 stars

Marcus is awesome

Marcus is awesome! He helped find me the perfect bike really easily, met me the same day, talked me through everything and let me give it a test ride.

It was exactly what I'm looking for from a bike seller. Super trustworthy, super knowledgable, and just a genuinely good guy.

August 10, 2024
Unprompted review
Rated 5 out of 5 stars

Selling Brompton bikes

The whole experience of selling 2 Brompton bikes to Marcus was really easy! He is a delight to deal with and we were very happy with the whole process. Would highly recommend.

August 12, 2024
Unprompted review
Rated 5 out of 5 stars

Great Bike from honest Seller!

Firstly, it was really easy to deal with Marcus. He replies all his email daily and answered all my questions. Secondly, payment was also seamlessly easy. Thirdly, he delivered the bike to my hotel on time. Send pics of the delivery and concluded the deal. Lastly, can you guys even see the conduction of the bike? Immaculate condition!

Last point could be the most worrying 😅 I fly all the way to London, pays him in full and then hope the bike comes out as good as the IG post. And he fully delivered every bit of it. Marcus bikes are sold in very good conditions. When I unfolded the bike, I could hardly even tell it’s a used bike.

It’s a pity I didn’t get to meet Marcus but for those of you reading this review and you are thinking of doing what I did, do so in confident. Without a doubt, I’m certain Marcus will deliver on his promises.

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing! Thank you Marcus, I was able to get my first road bike without having to wait for weeks in standard shops. I was very lucky to find Marcus. Very knowledgeable, great service, flexible... 5 stars!! I also know I can go back to him if I have any issues with the bike and he gave great recommendations on insurance too (Laka) to protect my bike even further! Very happy!

July 20, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, everything went according to plan, bike received quickly, as described and Marcus was repeatedly as good as his word.

June 19, 2024
Unprompted review
Rated 5 out of 5 stars

Fast & Efficient (Selling)

Fast & Efficient (Selling)

Marcus gave me a good quotation (already had 2no other quotations from well known companies) and Marcus' quote was better. Fairly good communications all round and the selling process on the day was good and efficient. Very knowledgeable and would definitely use him again / recommend him to others.

June 17, 2024
Unprompted review
Rated 5 out of 5 stars

Trustworthy and knowledgeable shop

I found Marcus' shop through an Instagram advert and was impressed by the range and price of bikes the shop had. Marcus was super informative and helpful and the buying process was easy. The warranty offered by the shop is a great piece of mind as well and the bike was well serviced when I picked it up.

June 9, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Really easy to use. Had a barely used Brompton - sent in some pictures - got an unexpected offer over half of what I had paid. Dropped off Bike and could see money in my account before I left.

May 24, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service! Thank you

Recently bought my new bike from Marcus and I am so happy with it. Marcus was super helpful and easy to communicate with. And the bike is absolutely perfect.Can highly recommend, thank you

April 9, 2024
Unprompted review
Rated 5 out of 5 stars

It couldn't be easier

I came across an advert on Instagram when I was looking to sell my bike and I thought I'd contact them, the experience couldn't haven't been easier. We messaged through WhatsApp & I was asked to send various pics of the bike and a price was agreed, a deposit was sent through and when Marcus picked up the bike he paid the remaining balance (alternately you can drop the bike off to him). The overall process was very easy, highly recommended.

April 2, 2024
Unprompted review
Rated 5 out of 5 stars

A Top Quality Business Seller of Used Brompton Bikes

I found Marcus's bikes on Gumtree. Contacted Marcus about the purchase of 2 used Brompton bikes. Marcus was extremely helpful and I tried out the 2 bikes (one for me the other for the wife) the following day. The bikes were in excellent condition and the price was good for the condition. Bought the bikes on the spot and thanks to the wonder of modern day banking was able to send payment to Marcus's business account on the spot. Used the bikes for a recent holiday and they are absolutely superb. Never ridden a Brompton before but done a considerable amount of cycling on my Enigma bike. Really impressed with the gearing of the Brompton's (6 speed). Would thoroughly recommend Marcus's bikes specifically and Brompton bikes in general. Buy with confidence from Marcus's bikes. I would use again if the need arose or I simply fancied a change.

April 15, 2024
Unprompted review

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