Needed a derailleur hanger for Bobcat frame, unable to find one on Amazon or the usual online sources. Fortunately Marin had it available, clearly identified and for a decent price. Only disappointm... See more
Company replied
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Review summary
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Was going to order the burgundy Marin hooded sweatshirt and a 2nd tech material tee shirt but wasn't getting free shipping or the 10% discount for signing up. Dropped them a message via the website ab... See more
I bought a Marin bike thinking I’d casually cruise around the neighborhood. Instead, I accidentally became that guy who wears padded shorts and says things like “cadence” unironica... See more
Company replied
Found a like new Larkspur 2 for my dad last fall and loved riding it myself on both paved and easier dirt trails. Such a great value proposition with the chosen components and the comfort was ex... See more
Company details
Written by the company
Marin Bikes are Made For Fun. Since the first mountain bikes bearing the Marin Bikes name debuted in 1986, the brand has been dedicated to enriching the lives of our riders by making fun, high caliber bicycles, which provide years of riding enjoyment. We operate a business based on hard work, fueled by passion, and fulfilled by the satisfaction of bringing the joy of cycling to riders across the world.
Contact info
United States
- customer.service@marinbikes.com
- marinbikes.com
4.4
Excellent
354 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Great price and fast shipping with…
Great price and fast shipping with clear updates. Very thankful
October 30, 2025
RiftZone Replacement Fork Bumpers
I ordered my replacement part based off of your detailed parts diagram. Part was reasonably priced shipped quickly.
October 7, 2025
2 packages different shipment dates
2 packages different shipment dates, 1 order. Never got informed.
August 28, 2025
Reply from Marin Bikes
Apologies for the inconvenience caused. Some of our shipments come from a third party supplier and ship at a different time. We will find a way to be clearer about this in the future
Check Out Marin Bicycles! You won't be disappointed!
Marin's Quality, Selection & Price Point along with their amazingly awesome representatives make our experiences with Marin TOP NOTCH! We encourage everyone to check out Marin Bicycles!
September 27, 2025
Arrived super fast
Arrived super fast, packaging was very well thoughout, I have no complaints
October 6, 2025
Love the hoodie. Shipping time was reasonable
Got my burgandy raglan Marin Bikes hooded sweatshirt and love it! Fits like a champ! Shipping time was reasonable.
October 7, 2025
Excellent
Purchased a few components from the website. Had an issue with a handlebar. Sent me a new one. No issues. Good quality. The pedals and grips are great. I bought the bike itself (bobcat trail 4) from an independent dealer. No issues with the bike. Altogether. Impressed with everything.
October 31, 2024
Shipped quickly and packed well
Shipped quickly and packed well. FedEx did a good job of destroying the box.
September 18, 2025
They got back to me quickly and helped…
They got back to me quickly and helped me order the correct part I needed. Couldn’t ask for more.
September 10, 2025
Marin DS 2 parts order
Got to right person who got me part info I needed to order parts
September 8, 2025
Great price
Great price, fast shipping. They had the productcI was looking for that no other bike shop had.
September 8, 2025
defective tires, no support
Bought a brand-new Marin bike. Both tires were defective from the factory. My local shop sent all the photos Marin requested… and then silence. No response from Marin. No help from the dealer. I had to pay for two brand-new tires myself. On a new bike! Absolutely unacceptable.
August 21, 2025
Unprompted review
Reply from Marin Bikes
We're truly sorry about the defective tires on your new bike and our lack of response. This is completely unacceptable, and you shouldn't have paid out of pocket. Please email service@marinbikes.com with your photos and receipts, and name of the shop - we'll make this right!
Shipping is too expensive
Great support for an "older" model that just needed a proprietary derailleur hanger.
I would have much preferred a shipping option that wasn't a $15 premium via FedEx... Ground for $5? It's a 2oz derailleur hanger, throw it in an envelope. get creative.
September 5, 2025
Reply from Marin Bikes
Thankyou for your feedback, we will take your feedback onboard and try and adjust accordingly. Happy trails
Nice product,packaged well,good…
Nice product,packaged well,good delivery time.Thanks.
August 25, 2025
Very responsive service and attention…
Very responsive service and attention detail. Clearly Marin is a customer focused company which anticipates good future success! Thanks!
August 18, 2025
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