Marine Electricals Reviews 645

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 325 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, finding them reliable and suitable for their needs, often at competitive prices. Many highlight the excellent service, noting the ease of ordering and the helpfulness of the staff. The delivery service is frequently mentioned as fast and efficient, with items arriving well-packaged and on time. However, some customers experienced issues with delivery delays, incorrect items, or products not meeting expectations, such as flickering lights or incorrect cable lengths. A few also noted difficulties with the website's ordering process and communication regarding order updates.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently highlighting fast and prompt shipping... See more

Product

Clients share positive opinions on product quality, availability, and pricing, often finding a large range of... See more

Service

Reviewers consistently express satisfaction with the service, highlighting its efficiency, professionalism,... See more

Price

Users describe positive interactions with price, consistently finding products to be very reasonable and... See more

Order

Reviewers highlight positive aspects of order, often praising the quick turnaround and fast shipping, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I messaged after a bit to see if it had been sent, the item I bought, at night, the next day I received back a clear message to me as a individual, giving me the relevant information in a friendly... See more

Rated 5 out of 5 stars

Ordered tube and clips here and absolute quality items. First class service and delivery and well packed. So if you want hassle free transaction and quality items ship here!! I might point out I live... See more

Rated 5 out of 5 stars

Warren was very helpful in arranging for courier who didn’t deliver when they said they had tried (yes that old chestnut) when we waited in all day to deliver the following day before 12 noon so that... See more

Rated 5 out of 5 stars

⁷My order was really easy to complete online, the quality of products, availability and price are 2nd to none. The after sales service when I called to make some changes to my order was of the utmost... See more


Company details

  1. Marine Supply Store

About Marine Electricals

Written by the company

At Marine Electricals, we are proud to deliver unparalleled personal service and exceptional value to our customers.

Established as Western Electrical Marine, our reputation has been built over more than two decades of dedicated service to the marine industry in Plymouth and its surrounding areas.

Throughout these years, we have become an integral part of the supply chain for a diverse range of clients, including prestigious super yacht manufacturers, independent boat builders, and skilled marine engineers.

Our expertise and competitive pricing also make us the preferred supplier among the vibrant community of DIY boat enthusiasts who value our advice and personal touch.

Free Delivery Over £50
Same day despatch
Next Day Delivery
Technical help and advice

Contact info

4.8

Excellent

TrustScore 5 out of 5

645 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Perfect

Great company to deal with. Fast delivery too. Will definitely use again.

February 23, 2026
Rated 1 out of 5 stars

They took 3 days to reply when I asked…

They took 3 days to reply when I asked for an update on my order,I bought from this company as the website said ,Next day free delivery,
I was charged seven pounds extra ,we are on the Isle of Wight which comes under Portsmouth,Hampshire,
We should not be classed as an offshore island ,Royal Mail,DPP,Evri, and all, the main courriers deliver daily to us.I still haven't got my order after 5 days.
If it was sent out Thursday I thought it would arrive Saturday or even Monday,but still no goods .
I needed these parts urgently.

February 18, 2026
Marine Electricals logo

Reply from Marine Electricals

Hello Mr Tinn, I am sorry your goods have not arrived unfortunately this is out of our hands, The goods were despatched on Thursday with Royal Mail and we have not classed you order as off shore. After an hour on the phone with them for an I still only got a response of 'its in handling'. As for the shipping charge, it is free shipping for ALL orders over £60 regardless of where you are in the country, you simply have to click on the 'free Shipping Option' which you did not. I will credit this for you.

According to their website, your goods will be with you between 2pm and 5om today. Regards Marine Electricals

Rated 2 out of 5 stars

The lights supplied flicker and are too…

The lights supplied flicker and are too white, but also dimmer than required, I would like to return the 3 that are not unpacked.

February 11, 2026
Marine Electricals logo

Reply from Marine Electricals

Hello, Have you contacted us for a return? if not simply send the lights back to us noting your order number and why you would like to have these credited. Can i ask what Voltage you are using these on so i can report this back to the manufacturer? Many thanks Maine Electricals

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