Marine Electricals Reviews 

669
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 316 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, competitive pricing, and high-quality products. Many highlight the ease of ordering and the prompt, efficient delivery of items, often arriving sooner than expected and well-packaged. The helpfulness of the staff and their quick responses are also frequently mentioned as contributing to a positive experience. However, some customers also noted issues with delivery delays and incorrect items, with a few experiencing slow responses when seeking updates. There were also isolated instances of products not meeting expectations, such as lights flickering or cable lengths being shorter than ordered. Additionally, a small number of people found the website challenging to navigate for ordering, and some were charged extra for delivery despite expectations of free shipping.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many customers consistently praising the... See more

Product

People report positive experiences with product quality, competitive pricing, and a wide selection. Customers... See more

Price

Customers had positive experiences with price, consistently finding competitive and reasonable pricing for... See more

Service

Reviewers highlight positive aspects of service, with many praising the excellent, fast, and efficient... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of ordering and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As long as you keep stock, or stock availability updated, competitive prices, quality offerings and send what I ordered and paid for I have nothing to say other than I'll be back..... it's not exactl... See more

Rated 5 out of 5 stars

I messaged after a bit to see if it had been sent, the item I bought, at night, the next day I received back a clear message to me as a individual, giving me the relevant information in a friendly... See more

Rated 5 out of 5 stars

Warren was very helpful in arranging for courier who didn’t deliver when they said they had tried (yes that old chestnut) when we waited in all day to deliver the following day before 12 noon so that... See more

Rated 5 out of 5 stars

Having talked with Surejust to define what we needed, I told them we'd be buying their product from somewhere. You were lowest cost and exceeded expectations by delivering within 24hrs.


Company details

  1. Marine Supply Store

About Marine Electricals

Written by the company

At Marine Electricals, we are proud to deliver unparalleled personal service and exceptional value to our customers.

Established as Western Electrical Marine, our reputation has been built over more than two decades of dedicated service to the marine industry in Plymouth and its surrounding areas.

Throughout these years, we have become an integral part of the supply chain for a diverse range of clients, including prestigious super yacht manufacturers, independent boat builders, and skilled marine engineers.

Our expertise and competitive pricing also make us the preferred supplier among the vibrant community of DIY boat enthusiasts who value our advice and personal touch.

Free Delivery Over £50
Same day despatch
Next Day Delivery
Technical help and advice

Contact info

4.8

Excellent

TrustScore 5 out of 5

669 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(669)

297 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect

Great company to deal with. Fast delivery too. Will definitely use again.

February 23, 2026
Rated 1 out of 5 stars

They took 3 days to reply when I asked…

They took 3 days to reply when I asked for an update on my order,I bought from this company as the website said ,Next day free delivery,
I was charged seven pounds extra ,we are on the Isle of Wight which comes under Portsmouth,Hampshire,
We should not be classed as an offshore island ,Royal Mail,DPP,Evri, and all, the main courriers deliver daily to us.I still haven't got my order after 5 days.
If it was sent out Thursday I thought it would arrive Saturday or even Monday,but still no goods .
I needed these parts urgently.

February 18, 2026
Marine Electricals logo

Reply from Marine Electricals

Hello Mr Tinn, I am sorry your goods have not arrived unfortunately this is out of our hands, The goods were despatched on Thursday with Royal Mail and we have not classed you order as off shore. After an hour on the phone with them for an I still only got a response of 'its in handling'. As for the shipping charge, it is free shipping for ALL orders over £60 regardless of where you are in the country, you simply have to click on the 'free Shipping Option' which you did not. I will credit this for you.

According to their website, your goods will be with you between 2pm and 5om today. Regards Marine Electricals

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