What made our experience awesome? Because we had no issues with arranging the insurance - on the website and through verbal and email communication. Everything was Plain Sailing! The costing was... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
1st ever claim after 40+ years boating and Mariner made it easy. Quick phone call, online claim, photo/s and quote for repair sent and within 48 hours had approval. Paid excess to repairer and Mariner... See more
Company replied
All quite straight forward from enquiry to contract. Competitively priced in the market. Acceptable terms. Fair Excess. Quick response to any questions. Should we ever have to make a claim we tr... See more
Company replied
Very easy to get insurance sorted. Website was very easy to follow. I I bought my boat in Auckland and need to insure whilst being relocated to Nelson by a courier. Asked the question and got a replay... See more
Company replied
Company details
Written by the company
Mariner Insurance has been offering Kiwis boat insurance in New Zealand for over a decade with specialist marine insurance cover for trailer boat, jet ski, yacht, launch, charter boat, construction, bluewater and transit. We are locally owned and are boaties too, so please get in touch for a quote.
Contact info
2 Reg Savory Place, 2013, Auckland, New Zealand
- 0800 466 467
- info@mariner.co.nz
- mariner.co.nz
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Mariner Insurance
Hi Andrew, thanks for your great review. Great to hear that you found our service prompt and clear throughout your claim. Glad to have you back out on the water!
Reply from Mariner Insurance
Hi Robert, thank you for your review. Glad Mariner was able to help you in securing hassle-free cover for your vessel. Welcome aboard!
Very responsive service from Alex
July 7, 2026
Reply from Mariner Insurance
Hi Carl, thanks for your review. I will be sure to pass your comments to Alex. Welcome aboard!
Went smoothly
July 7, 2026
Reply from Mariner Insurance
Hi Carole, thank you for your review. Glad to hear the Mariner Crew was able to help you with getting hassle free cover for your vessel - Welcome aboard!
Understand boat insurance and what our…
Understand boat insurance and what our needs were (unlike AMI!). Easy to deal with.
March 18, 2026
Reply from Mariner Insurance
Hi James, thanks for your great review! Great to hear that our team's understanding of boat insurance and your specific needs made the process easy and straightforward. Providing specialist marine insurance expertise and great service is what we're all about. Thanks for choosing Mariner - Welcome aboard!
Reply from Mariner Insurance
Hi DR, thank you for your great review. Glad to hear the Mariner Crew was able to help you with getting hassle free and competitive cover for your vessel - Welcome aboard!
Good service hassle free for getting…
Good service hassle free for getting insurance for the boat and trailer only takes a day to get insurance and no waiting time on the phone to talk to someone.So I recommend them to people and the price is reasonable
July 2, 2026
Reply from Mariner Insurance
Hi Alan, thank you for your great review. We're pleased to hear you found our online service quick and hassle-free, and that getting cover in place was such a smooth experience. Welcome aboard, and thank you for choosing Mariner!
The joining process was flawless
The joining process was flawless, excellent and timely communication.
Laura was very helpful.
So much better experience than I had with Yamaha Insurance who did their best to be uncontactable.
So far so good, let's hope this is how it will be in the future if I am unfortunate enough to have to make a claim
July 2, 2026
Reply from Mariner Insurance
Hi Wayne, thank you for your great feedback! We're delighted to hear that the joining process was seamless and that you found our communication timely and helpful. We appreciate you choosing Mariner and are glad we could provide a positive experience. While we hope for your sake you never need to make a claim, you can be assured that our team is here to provide support should the need arise. Thank you for your trust and welcome aboard!
Reply from Mariner Insurance
Hi Chris, thanks for your review. Great to hear the Mariner team are offering friendly and professional service. Welcome aboard!
Easy to apply and follow ups was well…
Easy to apply and follow ups was well communicated.
June 30, 2026
Reply from Mariner Insurance
Hi Andre, thanks for your review. Great to hear you found our online service quick and easy to get cover in place. Welcome aboard!
Reply from Mariner Insurance
Hi Marcus, thank you for your review & kind words. Great to hear the Mariner Crew was able to help you with getting hassle free cover for your vessel - Welcome aboard!
Reply from Mariner Insurance
Hi there, thank you for your review & kind words. Great to hear you found our online service quick and easy to get competitive cover in place. Welcome aboard!
This was the easiest process of…
This was the easiest process of insurance purchase ever.
June 22, 2026
Reply from Mariner Insurance
Hi there, thank you for the review. Great to hear you found our online service quick and easy to get cover in place. Welcome aboard!
It was straightforward to accept offer…
It was straightforward to accept offer and receive receipt of that so all filed and sorted
June 22, 2026
Reply from Mariner Insurance
Hi there, thank you for the review. Great to hear you found our online service quick and easy to get cover in place. Welcome aboard!
Reply from Mariner Insurance
Hi Bernie, thank you for the review. Glad Mariner was able to help you in securing hassle-free cover for your vessel. Welcome aboard!
My previous insurer/ broker decided to…
My previous insurer/ broker decided to drop all residential clients and focus on commercial insurance. Passed my account onto a large nz insurer, rates rose nearly 50%. Was recommended mariner insurance from local boat dealer, rates back to where the were, fast sign up process, all good so far.
June 23, 2026
Reply from Mariner Insurance
Hi Grant, thanks for your review. Great to hear you found our online service quick and easy to get competitive cover in place. Welcome aboard!
Would recommend Mariner Insurance
We found Mariner Insurance very easy to deal with.
All communications were quick with responses and we are very happy with the service we received. The price of the policy for the coverage was very competitive.
June 23, 2026
Reply from Mariner Insurance
Hi Michele, thank you for your kind words and recommendation! It’s great to hear the Mariner Crew was able to help you with getting hassle free and competitive cover for your vessel - Welcome aboard!
Insurance600
Hi
Filling out the form myself was a pain , not computer savvy, 3 rd time , gave up rang your office,
As most insurance companies do help you run through the paperwork and take the payment.
Apart from that OK😀😀😀
Regards Martyn Clothier
June 16, 2026
Reply from Mariner Insurance
Hi Martyn, thank you for the feedback.
We aim to make our online process as user friendly as possible. Our team is always here to walk you through the process and assist, so please don’t hesitate to reach out at any stage. Welcome aboard!
Ease of application
June 8, 2026
Reply from Mariner Insurance
Hi there, thank you for the review. Great to hear you found our online service quick and easy to get cover in place. Welcome aboard!
Efficient and quick with processing
June 11, 2026
Reply from Mariner Insurance
Hi Mike, thank you for your review. Glad Mariner was able to help you in securing hassle-free cover for your vessel. Welcome aboard!
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