Marketplace.tf Reviews 1,278

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 112 reviews, reviewers had a great experience with this company. Many customers consider this platform a trusted and excellent website for purchasing items, often highlighting its extensive selection and competitive pricing. The user experience is frequently praised for being clean, easy to navigate, and efficient, with many appreciating the quick and straightforward payment options. Reviewers consistently report fast delivery times, with items often arriving within minutes, making the overall process smooth and reliable. However, some people mentioned issues with delivery, particularly concerning cooldown periods that delay item reception for 24 hours or more, especially for bulk purchases. This can lead to frustration, as items may go into cooldown immediately after a previous one, and some users experienced difficulties with multiple trade offers becoming unavailable. Additionally, a few customers found the requirement for identity verification for certain purchases to be excessive.

What people talk about most

Product

Customers had ambiguous experiences with product, with many praising the wide selection, good prices, and... See more

Website

Users describe ambiguous interactions with the website, with many praising its clean UI, good search... See more

Price

Clients share positive opinions on price, with many reviewers finding prices to be competitive, reasonable,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers reporting very fast... See more

User experience

Customers consistently note positive experiences with user experience, highlighting its ease of use, clean... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Most trusted site in my opinion for buying items related to Valve games. Several quick, easy and secure payment methods from providers with little hassle. Only downside is slow delivery on items which... See more

Rated 4 out of 5 stars

Great website, been using it for years but just because the bot traded me an item that was used in another trade i have to wait 24 hours for a new one? thats totally stupid.

Rated 5 out of 5 stars

I've been using Marketplace.tf for over 5 years now, and they’ve never let me down. The service is quick, reliable, and incredibly easy to use. Whether I’m buying or selling, transactions are always s... See more


Company details

  1. Online Marketplace

Written by the company

Buy and sell TF2, Dota 2, and Steam items quickly and safely.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

Replied to 37% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 3 out of 5 stars

Consistent experience over the years, but slower key delivery now

Marketplace has always seemed like a trustworthy site to me. I have been buying TF2 keys there for years and never had any issues. However, I do have to complain about something, especially recently. The waiting time for the bots to deliver the keys has become increasingly slow. In the past, it used to take no more than 5 minutes, maybe 10 at most. But now, the waiting time is very inconsistent. Sometimes you receive part of your order quickly, and the rest takes much longer than expected. In conclusion, that is the main reason I am giving it 3 stars instead of 5.

April 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great great website

Great great website. I wish that all of the items came in one or two trade offers though for bulk orders

April 12, 2025
Unprompted review
Rated 5 out of 5 stars

I love this place

I love this place! It's only been recently that I've been able to return to Tf2, but I've had such a wonderful time with all the stuff i couldn't do back in 2018. I love being able to see what's new, see what's affordable, and it's all so easy to find as well! At least, as long as you know what you're looking for. ;)

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

Best place to get TF2 items

Compared to other TF2 item websites, this site has a large variety of items and is often the cheapest option. It is also very easy to use. One complaint is that you have to wait when buying items, but that is a reasonable "downside".

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Fast, Efficient, Safe.

Might seem spooky the first couple o times but the site is trustworthy.

It has nice features to find anything you want and can also help newer players get all the basic items fast and cheap since most cost less than 10 cents.

It also tries to protect people by having real people look over the trades. However the site also seems to learn and understand when they know they can let trades go through automatically. Since the purchase I did the date of writing this the trades came within 10 seconds. Had all items nearly instantly.

March 22, 2025
Unprompted review
Rated 1 out of 5 stars

overcharged me

overcharged me. i was charged $7.51 for a $5.02 purchase. also sent every item individually, wasting my time.

March 14, 2025
Unprompted review
Rated 4 out of 5 stars

Dont use the Steam Market

I wish I knew about this before spending so much extra in the steam store and market
Really cheap really useful the items arrive fast
Only complaint is you have so accept so many trades but besides this I love the site

March 7, 2025
Unprompted review

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