Marketplace.tf Reviews 1,278

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 112 reviews, reviewers had a great experience with this company. Many customers consider this platform a trusted and excellent website for purchasing items, often highlighting its extensive selection and competitive pricing. The user experience is frequently praised for being clean, easy to navigate, and efficient, with many appreciating the quick and straightforward payment options. Reviewers consistently report fast delivery times, with items often arriving within minutes, making the overall process smooth and reliable. However, some people mentioned issues with delivery, particularly concerning cooldown periods that delay item reception for 24 hours or more, especially for bulk purchases. This can lead to frustration, as items may go into cooldown immediately after a previous one, and some users experienced difficulties with multiple trade offers becoming unavailable. Additionally, a few customers found the requirement for identity verification for certain purchases to be excessive.

What people talk about most

Product

Customers had ambiguous experiences with product, with many praising the wide selection, good prices, and... See more

Website

Users describe ambiguous interactions with the website, with many praising its clean UI, good search... See more

Price

Clients share positive opinions on price, with many reviewers finding prices to be competitive, reasonable,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers reporting very fast... See more

User experience

Customers consistently note positive experiences with user experience, highlighting its ease of use, clean... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Most trusted site in my opinion for buying items related to Valve games. Several quick, easy and secure payment methods from providers with little hassle. Only downside is slow delivery on items which... See more

Rated 4 out of 5 stars

Great website, been using it for years but just because the bot traded me an item that was used in another trade i have to wait 24 hours for a new one? thats totally stupid.

Rated 5 out of 5 stars

I've been using Marketplace.tf for over 5 years now, and they’ve never let me down. The service is quick, reliable, and incredibly easy to use. Whether I’m buying or selling, transactions are always s... See more


Company details

  1. Online Marketplace

Written by the company

Buy and sell TF2, Dota 2, and Steam items quickly and safely.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 37% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 3 out of 5 stars

Decent for market currency, otherwise no.

Great website that I trust to buy keys and metal on, but otherwise worthless for buying anything else as the prices in $$ compared to the price for the same item in keys would end up being cheaper in keys. Also takes way too long to send items as the bots have no item consolidation process meaning almost every item is sent individually and some can take a while. I've had to wait for 30+ minutes for items that say "pending delivery" despite half my order already being delivered. Needs a lot of human responsive work instead of relying heavily on bots and semi-faulty design.

March 2, 2025
Unprompted review
Rated 1 out of 5 stars

5 Dollar minimum out of nowhere

Remember when this was the cheaper alternative to the SCM? I remember. Pepperidge Farm remembers.

February 28, 2025
Unprompted review
Marketplace.tf logo

Reply from Marketplace.tf

We apologize for the $5 minimum, which is due to high credit card processing fees. If you'd like to make smaller purchases you can now add wallet funds to your account for future small purchases.

Rated 4 out of 5 stars

this is the best marketplace

this is the best marketplace, it literally has everything that is not on other trading platforms. BUT if you're buying 50+- things, each trade will be sent to you separately, it will take some time to accept them all.

February 25, 2025
Unprompted review
Rated 1 out of 5 stars

I was deceived

I was deceived, they wrote off the money and did not send the goods.

February 24, 2025
Unprompted review
Marketplace.tf logo

Reply from Marketplace.tf

Hello,
If you're having an issue with your order please contact us from the "Support" link on our website.

Rated 5 out of 5 stars

Very good

Very easy to navigate. If there is an issue, with your orders or account, they are quick to respond and sort it out. When you place your order they are fairly quick to get them to you. All in all a great experience.

February 21, 2025
Unprompted review
Rated 1 out of 5 stars

I recently placed an order for 16 TF2…

I recently placed an order for 16 TF2 keys on Marketplace.tf, and the experience was far from smooth. After being fully charged for the order, I had to wait several hours for a manual review—only for them to suddenly demand a government-issued ID. This was never mentioned upfront, and after all that waiting, it felt like a complete waste of time.

I would not recommend Marketplace.tf.

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

great website :)

I've been using this website to buy tf2 stuff for around 2 or 3 years now, I've never had a problem! great prices and very trustworthy, items are delivered quickly and efficiently.

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to use, lowest prices around!

I've been using marketplace for 5+ years now, it's my go to site to buy mvm tickets or other items. Their prices are usually cheaper than the steam marketplace and I've never had any issues buying or receiving items. Sadly, you can't sell your items (too many sellers atm) on the site but that's ok. Verification for my card was quick, under 5 min. Great site, I'll continue using it!

February 20, 2025
Unprompted review

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