Mark Lloyd Master GoldsmithReviews 

76
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

After ordering an item 5 days before my husbands ‘big birthday’ I enquired about delivery times. Mark told me items are usually posted within 2-3 weeks. I explained that I needed the Item asap. I rece... See more

Company replied

Rated 5 out of 5 stars

We asked Mark to make a couple of bespoke pieces which turned out beautifully, as expected. The only problem we saw was getting the pieces to us as we are presently stuck in Bournemouth. Not a problem... See more

Company replied

Rated 5 out of 5 stars

Words can not describe the wonderful pendent mark designed for my dad’s ashes he combined my late mams engagement and wedding ring into the pendent. It’s something that I will treasure for the rest of... See more

Company replied

Rated 5 out of 5 stars

Where does one start! and which superlatives to use. My wife needed a number of rings reworking plus re valuations. Tried one or two places not impressed then we came across Marks website, sold.... See more

Company details

  1. Jewelry Store
  2. Diamond Dealer
  3. Goldsmith
  4. Jewelry Designer
  5. Jewelry Engraver
  6. Jewelry Repair Service

Written by the company

Winner of the National Retail Jeweller Award, UK Bespoke Jewellery Retailer 2023. A Fellow of the Institute of Professional Goldsmiths. Unique brands designed by Mark include VULCAN wedding rings and bracelets, DUNE, worn by Johnny Depp, Lloyd Henshall, a collaboration with international fashion designer Scott Henshall, and Memorial jewellery, Ashes Love and Stardust Mark is available by appointment to discuss your ideas for bespoke, wedding or engagement jewellery.


Contact info

4.9

Excellent

TrustScore 5 out of 5

76 reviews

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4.9

All reviews

(76)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything I wished for and more!!

I wanted a sapphire ring that would sit alongside my eternity ring. We had been so delighted and impressed with previous work, designed and completed by Mark and some technically difficult repair work, he was the obvious choice to make the ring.
The completed ring is absolutely stunning, the settings are perfect and the colour of the stones beautiful. I couldn't have asked for more! Many thanks to Mark and his wonderful team.

September 7, 2022
Unprompted review
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Reply from Mark Lloyd Master Goldsmith

Thank you very much Susan, it was great to see the look on your face and what you said, "its everything that you wanted and more" priceless, thanks again, Mark

Rated 5 out of 5 stars

Master Goldsmith - and it really shows

After an extensive search for a replacement wedding ring, I came across an image of one of Marks designs (Vulcan 7) and I thought it was a thing of beauty. I promptly emailed to enquire about it as I wanted specific sizes and materials. After a number of very pleasant and informative email exchanges I went ahead and confidently placed my order - a few weeks later my ring arrived exactly as I had asked for it and looks stunning.
The service from Mark and the team is truly excellent, reliable and trustworthy. The jewellery is beautiful and extremely well made. Mark and Nick are clearly extremely experienced experts at what they do, giving solid advice and crafting things of beauty. I will definitely be a repeat customer.

September 2, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

We have just bought a lovely silver bracelet from Mark Lloyd for our daughters birthday.
What a lovely shop with very helpful and friendly staff.
Highly recommended.

July 31, 2022
Unprompted review
Rated 5 out of 5 stars

I have just collected my bespoke ring…

I have just collected my bespoke ring from Mark. Oh my goodness what a truly remarkable craftsman this guy must be. I really did get quite emotional when I saw the ring. I had requested a bubble ring as I had my mams engagement ring, my engagement ring and an eternity ring. Mark did not disappoint.
All the staff were lovely, Michelle was lovely at my initial appointment and offered good advice and I think she was just as excited as I was at the finished piece.
Would highly recommend.

May 27, 2022
Unprompted review
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Reply from Mark Lloyd Master Goldsmith

Thank you Barbara glad you are so happy it worked perfectly with all your diamonds from old rings a great remodel 👌

Rated 5 out of 5 stars

Bring new life into old jewellery

After not being able to wear my wedding ring, engagement ring and eternity ring for many years I came across Mark Lloyd jewellers on the internet. I arranged a consultation with Michelle to discuss what I could do with my unworn jewellery. I settled on having a new wedding ring made from my old ring and my engagement and eternity rings reset on new bands. The results are nothing short of amazing. I never imagined that you could bring new life into old jewellery. I am particularly happy with my wedding ring as it has great sentimental value and having my new ring made out of my old one is pretty special. The customer service and workmanship is second to none. Weather you are looking to buy, repair or remodel old jewellery this shop is a must. Cannot recommended enough.

March 18, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent product, well presented. Easy to order and quickly processed. Not a single negative.

February 11, 2022
Rated 5 out of 5 stars

Wedding ring renewal 👍

After 47 year of continuous wear my wedding ring had lost its pattern and mark has really brought it back what a fabulous job as good as new great job and very reasonable 👍

November 6, 2021
Unprompted review
Rated 5 out of 5 stars

I wanted a custom ring making from my…

I wanted a custom ring making from my late parents wedding rings i went and spoke to the staff who were so helpful they give me a price for the new ring to be made which I was happy with just over 4 weeks later my new ring was finished by mark It was everything I wanted and more a very special unique ring
5 star service

October 20, 2021
Unprompted review
Rated 5 out of 5 stars

Where does one start

Where does one start! and which superlatives to use.
My wife needed a number of rings reworking plus re valuations. Tried one or two places not impressed then we came across Marks website, sold.
In the shop, Pauline, friendly, very professional, exceedingly knowledgeable. Interpersonal skills excellent and she also smiles!
When we went to collect the finished rings, Mark came out and explained what he had done on each ring. Wow! Craftsmanship and finish off the scale.
For instance, my wife’s wedding ring is two different shades of gold and needed to be made bigger told by others it couldn’t be done! Mark did it superbly.
Highly recommend. Glynn P

October 13, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and craftsmanship

I had a family bracelet repurposed into a ring and throughout the whole process Mark, Michelle and the team were fantastic. I felt listened to and understood every step of the way. The finished product is exactly what I was looking for, thanks to Marks excellent craftsmanship our family now has an amazing family heirloom we will cherish forever.

September 13, 2021
Unprompted review
Rated 5 out of 5 stars

harlepool monkey keyring

perfect service 👍👍👍.... ordered on sun delivered to door on tues .... thank you Mr Mark Lloyd ..
always been fascinated by the story since I was a kid.... and finally got to hartlepool Harbour a few weeks back ....lifetime momento.... thaks again

June 27, 2021
Rated 5 out of 5 stars

Excellent service and product

My husband and I have both worked with Mark to order items for shipment abroard to the United States and Canada. Mark was quick to help and provided delivered an excellent product. Highly recommended!

June 18, 2021
Rated 5 out of 5 stars

First class service and workmanship

Mark re-set my diamond engagement ring giving it new life. He also restored an Edwardian necklace and added a stunning aquamarine stone to it - meticulous work and absolutely stunning. 5 star customer service and really fast too. I will recommend to all - what a find. I am very greatful for the quality work and service. Thank you so much.

May 16, 2021
Unprompted review
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Reply from Mark Lloyd Master Goldsmith

Thank you for the lovely review, it was a pleasure to restore and breathe new life into the Edwardian pendant, Mark

Rated 5 out of 5 stars

So very pleased with my Hartlepool…

So very pleased with my Hartlepool monkey bracelets- super fast delivery and exactly what I was looking for- thank you!

May 15, 2021
Mark Lloyd Master Goldsmith logo

Reply from Mark Lloyd Master Goldsmith

Thank you Fi glad you are pleased with them, Mark

Rated 5 out of 5 stars

Wonderful service

Received ring yesterday and we both love it. The service was polite and informative. Thank you everyone at Mark Lloyd.

October 25, 2020
Mark Lloyd Master Goldsmith logo

Reply from Mark Lloyd Master Goldsmith

Glad you love your Vulcan ring and thank you for the review, Mark

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