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MARKRYDEN GLOBAL LTD Reviews 279

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TrustScore 2.5 out of 5

2.7

Bags and Luggage Store
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Rated 1 out of 5 stars

I ordered a backpack and was waiting for the delivery. After 2 weeks I haven’t got any update so I emailed the customer service, no reply. Then a week later I asked for an update or my payment will be... See more

Rated 5 out of 5 stars

The Duolime bag is perfect for carrying tablets/iPads, mobile phones, wallets and power bank chargers all at the same time! Whilst the Duolime doesn't come with a usb port, I still charge m... See more

Rated 1 out of 5 stars

The return policy is probably the worst I've ever experienced. They are ripping off the customers. I am based in Australia, but they asked me to return the package to the US and I have to cover the in... See more

Rated 1 out of 5 stars

My credit card was stolen (fraudulently charged) 2 week later I paid for the purchase. I hope that seller will pay attention to this incident. TQ. Disappointed with your reply after the above rev... See more

Company replied

Company details

  1. Bags and Luggage Store

Written by the company

Welcome to MARK RYDEN GLOBAL! MarkRyden Global is the only official website, the rest are our Distributors. Our goal is to provide our customers with a variety of the latest backpacks. We've come a long way, so we know exactly which direction to take when it comes to providing you with high-quality and affordable products. We offer all of these products along with great customer service and friendly support. We always keep an eye on the latest trends in backpacks and travel accessories and put our customers' wishes first. That's why we have satisfied customers all over the world and we are proud to be part of the luggage industry. We always put our customers interests first, so we hope you will enjoy our products as much as we enjoy providing them to you.

Contact info

2.7

Poor

TrustScore 2.5 out of 5

279 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

The product is as advertised,was helped…

The product is as advertised,was helped by the the team of mark Ryden via email promptly (Sebastian),many compartments to use which is nice. There were two seperate pouch in the bag which were not advertised on site and this pouches could really be useful while travelling. I have purchased Compacto and compacto pro

July 18, 2019
Unprompted review
Rated 5 out of 5 stars

Thankss.

Thankss.
I got my order last week, liked very much the backpack and i believe i gonna purchase one additional too.
Thank you once again!

July 1, 2019
Unprompted review
Rated 5 out of 5 stars

Great bag

Great bag. Love all the compartments. Hope the quality stays strong with regular use.

June 16, 2019
Unprompted review
Rated 5 out of 5 stars

MARK RYDEN

Best company to get a bag from. Honor their one year warranty period. Would definitely recommend this to my parents. Two thumbs up!

May 31, 2019
Unprompted review
Rated 4 out of 5 stars

Thinking shipping will be faster if…

Thinking shipping will be faster if ordered from main uk site, I ordered a travel bag.
However it came fom China instead and way slow in shipment.
The price is also cheaper if I get it from China directly.
Other than that quality of bag is excellent.

April 3, 2019
Unprompted review
Rated 5 out of 5 stars

Issue resolved and bad will be resend

Great customer service after a paypal issue regarding my address.

April 2, 2019
Unprompted review
MARKRYDEN GLOBAL LTD logo

Reply from MARKRYDEN GLOBAL LTD

Dear Gavin,

We have checked your tracking number and it seem that the address provided was incorrect, therefore the parcel was returned to us.

We where expexting you to regularly check your tracking number so we can inform the shipping operator in case there are issues. Now it is too late.

We are more than happy to resend your order as soon as possible, just please confirm with us.

We will highly appreciate if you can change your feedback on Trustpilot, in this situation it is not our fault for the incorrect address.

Omce again, we will resend your order. Please send us again the correct shipping address.



Best regards,

Sebastian
Mark Ryden Global
Mark Ryden USA
www.markrydenglobal.com
www.officialmarkryden.com
support@markrydenglobal.com
sales@markrydenglobal.com

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