Marks & Spencer Reviews 

Hello,
Welcome to the Marks & Spencer Meal For Two Giveaway
I think this sight is a scam steer clear of it

Just absolutely embarrassingly awful. It honestly is like somebody has let a bunch of school leavers unattended in the contact center. Your dealing with rude and obnoxious people whose intelligence is certainly Limited, yet have amazingly high levels of arrogance and ignorance. Avoid all costs as truly this will drive you to despair trying to in deal with the garbage that they call staff. I'm trying to cancel my policy and so far I've placed it almost two hours doing something so basic because they are so incapable of dealing with it.

I would give them zero stars if I could. Swapped to them recently and really regretting it. Declined cover for my cat (who had to be PTS after a lot of expensive treatment for which we believed we were covered) Reason given was out cat showed changes to his health or behavior prior to the policy starting which is completely untrue as he has never been ill, been diagnosed with anything or had any treatment for anything previously and prior to this has only been to the vet for routine jabs and worming. Disgusted with this company and would like to warn anyone considering using them to avoid like the plague. We will be going to the ombudsman but would like to save anyone else we can this trouble.

Nice friendly and helpful staff at check out

Went for bra fit at braehead store,met the lovely Paulina and Pauline who made me feel so at ease,the girls know their stuff and we had a laugh definitely highly recommend these girls,got 2 bras which fitted great.

Just spent over 40 minutes speaking to various random help lines in South Africa in an attempt to find and view a sofa bed in the UK.
Apparently Marks and Spencer’s are FAR to important to speak to their customers any more.
Appalling joke.

I am always delighted with the online flowers from M&S.
The flowers arrive on time and in great condition. They are such good value for money.

Today bought from Marks & Spence a count on us cottage pie, have to say worst ever cottage pie have ever tried. No flavour very bland, grisle minced beef and definitely not worth buying will not use M/S again for ready made meals considering they are supposed to sample all they sell.

I purchased an item online which I received. It cost me £18.00 but on the packaging the price was £15.00. I emailed customer services and asked why and received no reply. I email them again and ask why they hadn't replied and they gave me a tel No and asked that I ring them. The telephone number was a fax machine. It seems after sales service doesn't really happen any more.

I have never made an insurance claim before. Whilst I paid the vet up front and the claims ran over a few weeks M&S leapt into action and the balance less my excess was refunded quickly and without fuss. I have yet to understand what this means for next years premium but at this stage I cannot fault the service

Placed an order online fo bedding paid for this order by credit card
When order arrived each item had price on it
to my horror I found I had been overcharged by £24-50
The price on line was £24-50 higher
The number to contact by M@S was a 0333 premium number probably in a china call centre
The person I spoke to did refund the £24-50 to my account plus a telephone call refund of£2-60
But why was I unable to speak to a complaint at M@S in England and why is m@s profiteering on customers
It is now 5days since my order was placed online
Still missing two pillows amounting to £15 no answers from Marks and Spencer
No info from courier they are using ex Hermes now called Evri

A Great place to do your shopping. Clean , Vibrant and very customer friendly indeed.

I purchased a car insurance policy for a fair price back in May. Price was competitive and was happy with what was covered.
I then got a better policy through my work so contacted M&S to cancel. The advisor was very helpful and cancelled my policy (given it wasn’t due to start for another month). I was told I would be receiving a refund of my deposit, but for some reason they couldn’t access the funds and I’d have to wait a maximum of 8 calendar days after my policy was due to start to receive the money. I thought this was a bit odd but went ahead with the cancellation.
As I expected, that deadline has come and gone and no money in my account. It’s a decent sun of money and I’m not impressed that they’re still holding on to it.
I contacted the Twitter team who gave me a number to call but I couldn’t get through. I have now contacted my bank to raise a dispute for the funds that are still missing.

Received flower bouquet from my grandchildren today , very disappointed with the quality in that a number of the blooms were wilted and others squashed .

Extremely very disappointing experience. I ordered a gift card three weeks ago. Delivery tracking information never updated and item never received.
Theee phone calls to their overseas customer service and still no resolution. In addition to emails , that I never received a response to.
How hard is it to cancel the card and refund my £50.00?
A £5 gift card was issued for inconvenience, hardly representive of the situation

Been a customer now for a while after deciding to up grade our car for something bigger called to swap over our new vehicle. to be told we needed to cancel our policy on our old car then take out a new policy which would mean me paying another massive deposit and also they had just taken a payment for our old car this is just a blatant scam to get more money I have taken this to the insurance ombudsman to sort out this company do your self a favour and avoid these people like a rash. terrible customer service will try anything to get there hands on your cash very under handed

Hi all, my wife bought a pair of transparent framed sunglasses from M and S. They have UV protection. However the frames act as a lens, amplifying the sun's rays. So much so that they have burnt my wife's face quite badly.The bridge of her nose is now bleeding and where the rest of the frame reflects the sun's rays is badly burnt. If you have sunglasses like these, STOP WEARING THEM!

Came home today to find a shattered window pane in the full length panel next to the front door. No obvious cause. Rang M & S insurance expecting it to be a straightforward claim, only to be told we're not covered, that if it had been a bird strike there would be no problem claiming. We don't know what caused our window to shatter. We do know that it is dangerous and worrying - it could collapse and fall inwards at any moment, putting our family and our pets at risk. What are we supposed to do? Lock them all away in bedrooms and bathrooms indefinitely? Our house is open plan, we cannot isolate the area, it leads directly onto our only living space. Appalled, upset and disgusted by our treatment. Will be looking elsewhere for our insurance now.

Ordered a selection of clothes online, delivery fast and unproblematic. Returned some without any issues, refund for these issued promptly.