Mark Swinford Photography Reviews 

117
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally welcoming staff and talented photographers who make every single photoshoot extremely comfortable, relaxed, and fun for everyone involved. Visitors also highlight the professional hair and makeup styling services provided, alongside the stunning, natural quality of the final photographic images received. Though some customers noted that choosing their absolute favorite images from the extensive selection was quite a difficult and challenging task, the friendly team always offered wonderful guidance. Reviewers frequently mention that viewing the gorgeous photo packages afterward in a private area is an incredibly enjoyable and relaxing process.

What people talk about most

Staff

Customers felt delighted with the staff, expressing that reviewers experienced a warm and welcoming... See more

User experience

Reviewers highlight positive aspects of user experience, praising the relaxing atmosphere and patient staff... See more

Product

Reviewers mention positive feedback about product, noting that the pictures are incredible and capture... See more

Service

Consumers find service to be positive, highlighting professional photography sessions where reviewers were... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the pictures are incredible... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sophie our photographer was so patient with us and our newborn who was less than cooperative at times throughout the shoot! We got some amazing photos from it, so much so I cried throughout the entire... See more

Rated 5 out of 5 stars

Sophie was amazing from start to finish of the shoot! Really helped my girls feel comfortable and so patient with them! Also the beautiful natural photos she captured!

Rated 5 out of 5 stars

Both sophie and Cherry were brilliant, Sophie made us all very relaxed and helped us get the most out of our photo shoot which we enjoyed very much. Cherry was super helpful and friendly so we were ab... See more

Rated 5 out of 5 stars

Fantastic experience with the Mark Swinford Photography team. We were kindly gifted the experience day by a family member and we loved every minute! We were greeted by the lovely Steph who did... See more


Company details

  1. Photographer

Information provided by various external sources

For most people, families are the most important part of their lives. From the glow of your baby’s first smile to the pride of your grand parents’ golden wedding anniversary and all special occasions in between, we capture those unique moments for ever through stunning photography by our award-winning photography team. It’s easy to let those precious moments slip by without realising it so, whatever the occasion, call us now on 0113 436 1010, so you can treasure those moving memories in years to come.


Contact info

4.8

Excellent

TrustScore 5 out of 5

117 reviews

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4.8

All reviews

(117)

84 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Firstly very easy to book and helpful…

Firstly very easy to book and helpful with the guidance over phone. Then Charlotte great with my kids very comforting and made a relaxing atmosphere. Kids were not rushed for photoshoot and Charlotte took her time. Then when was shown a selection of packages and was guided through them and not pushy at all. All the pictures were excellent. Would highly recommend.

August 13, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely loved our photoshoot and…

Absolutely loved our photoshoot and loved viewing our photos even more ,so many nice photos to choose from and we couldn’t decide so we’ve gone for the package where we get them all ,if you want a great good fun photoshoot with you’re kids ,grandkids ,or pets go to mark swinfords ,this is the second lot I’ve had done here and probably won’t be the last 🙂

August 16, 2026
Unprompted review
Rated 5 out of 5 stars

I was so nervous

I was so nervous, I don't really like my body. Ive lost alot of weight and im 52 years old, my lovely mate booked me in with Charlotte, I went and i was greeted by Steph, she made me feel like a million dollars, I don't normally have the time for make-up so it was a real treat. I then met Charlotte, she instantly put me at ease. I really wanted to have these photos for my husband, however when I finished I wanted the photos for myself. I highly recommend Mark Swinford Photography. Amazing time.

August 9, 2026
Unprompted review
Rated 5 out of 5 stars

This is an amazing company

This is an amazing company who make the experience enjoyable and enlightening. I went with a goal to see myself as a beautiful woman and was blown away by the images that were taken. The staff were so friendly. Charlotte who did my make up and hair was so talented I looked beautiful ready for the shoot. Sophie the photographer made me feel so relaxed and made the whole experience incredible. Would definitely recommend if you are looking to get photographs especially boudoir ones. Cherry explained the viewing and gave me time to look at decide. Nothing was rushed. It was a wonderful experience from start to finish.

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

charlotte took our pictures and she was…

charlotte took our pictures and she was absolutely amazing, normally my baby doesn’t like cooperating but she settled him so well and it resulted in the most amazing pictures, cherry went through the pictures with us and we was so indecisive because they came out so good but she talked us through the whole process and we got the pictures we really loved the most , over all an amazing experience from start to finish

August 12, 2026
Unprompted review
Rated 5 out of 5 stars

Sons Photoshoot

From having our sons photoshoot with Sophie to picking the photos with Cherry the whole experience has been fantastic and we can’t wait to see the finished products when they arrive.

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

Both sophie and Cherry were brilliant

Both sophie and Cherry were brilliant, Sophie made us all very relaxed and helped us get the most out of our photo shoot which we enjoyed very much. Cherry was super helpful and friendly so we were able to choose the best option for our varied family needs. would highly recommend Mark Swinford Photography for a great experience.

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

The photos all look amazing

I was really nervous going for the shoot - my body confidence has been really low for a while after having cancer and surgery. I had a phone call from Sophie a few days before the shoot to discuss it, she told me the plan, how things work and what to bring with me. She also gave me time to discuss any worries. When I came on the day the team were friendly and welcoming. Steph did an absolutely fabulous job of my hair and makeup but also helping me to relax into the day. Sophie was amazing, she really made a relaxed environment, she was patient and understanding.
The photos all look amazing!

July 19, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience with my newborn and…

Amazing experience with my newborn and 2 year old. Sophie was amazing with my newborn, even when my newborn was fussy she even offered to feed her a bottle and settled her and played with my 2 year old. It was a relaxed environment too! We loved picking our photos with Cherry, she was very helpful and gave us an extra photo for free when we were struggling to decide between the two! Lovely time!

August 16, 2026
Unprompted review
Rated 5 out of 5 stars

Our amazing photographer charlotte was…

Our amazing photographer charlotte was really great with our baby who didn’t struggle to engage our baby and make her smile multiple times.. cherry was really professional and kind and really thorough showing us the photos throughout :)

August 16, 2026
Unprompted review
Rated 5 out of 5 stars

Charlotte the photographer was…

Charlotte the photographer was brilliant. Made our family photoshoot as smooth as possible and got some great photos, even with a newborn and a toddler not cooperating! Cherry was brilliant in the photo viewing and was more than accommodating for our budget. Great experience overall!

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

Really good experience

Really good experience. The staff were amazing at the photo shoot, Charlotte really took her time and made me feel comfortable and was really patient with me and the baby. Cherry also was amazing at the viewing and explained everything clearly and helped go through photos. Overall would definitely recommend and I will be coming back when she’s older 💜

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding experience

I went for a boudoir shoot and had my makeup done by Charlotte and my photographer was Sophie.
Both girls were amazing, friendly and easy to talk to. I felt completely comfortable during the shoot and loved the whole experience.
I had just had a baby so the confidence I felt after was just amazing.

I had my consultation and cinematic viewing with Cherry, she showed me all their amazing packages and helped to design a flexible package that worked for me.

Overall a brilliant experience with a brilliant team.

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience & wonderful photos.

My daughter & son-in-law had their daughters first birthday cake smash package done with this wonderful company.
As soon as they arrived for the photo shoot they had such a warm welcome.
Charlotte was their photographer & made the experience so lovely.
She was calm, friendly, put everyone at ease & made it lot’s of fun for our granddaughter.
The resulting photos surpassed our expectations !
Our consultant, when we went to look at the images was Cherry.
Cherry explained all of the options available, we took our time as it was so difficult choosing, we didn’t feel rushed at all & Cherry really helped us through the whole process.
As we were returning customers Cherry added in a couple of very generous bonuses which we weren’t expecting so that was lovely.
We can’t recommend Mark Swinford Photographers enough .

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

An Incredible Confidence-Boosting Experience

I booked a boudoir photoshoot because I'm very self-conscious and have never been particularly confident about my body. I wanted to see myself the way my partner sees me, and I can honestly say the whole experience exceeded every expectation.

From the moment I arrived, everyone made me feel so welcome. Charlotte, the makeup artist, was absolutely lovely. She was so chatty and friendly, which really helped me relax as I was incredibly nervous.

Charlotte, the photographer, was brilliant. We had such a laugh throughout the shoot, and she made me feel comfortable and confident. She listened to what I wanted while also encouraging me to step outside my comfort zone. Looking back at the photos, I'm so glad I trusted her.

I became quite emotional during the viewing appointment because I genuinely wasn't expecting the photos to be that good. I had only planned on choosing a handful, but I ended up keeping 30 because I loved so many of them.

Cherry, who helped me during the viewing, was fantastic. She made choosing my favourites so much easier without making me feel pressured, and she even offered me a discount when I wanted a more bespoke package than the standard options.

It was an incredible experience from start to finish, and I'm so glad I decided to do it. I can't wait for my partner to see the photos. If you're thinking about booking a boudoir shoot but are feeling nervous or lacking confidence, I'd absolutely recommend taking the leap. You might just surprise yourself.

June 20, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing bucket list experience

Wow , I booked the boudoir experience for my wife who was feeling worn out and drained . Very nervously she took the boudoir shoot and Sophie the photographer immediately made her feel at ease . Following make up and hair she relaxed and really enjoyed the experience. The change in her just after that shoot was remarkable. She said she felt confident and at ease and couldn’t believe just how they treated her in her words like a queen . Fast forward to our meeting with Cherry who directed our viewing and wow again the welcome and treatment was first class . As we viewed the shoot the tears on my wife’s face said it all she looked amazing and classy . No pressure at all but as Cherry said this should be on every woman’s bucket list and we agreed . We decide to go full hog and ordered the full Monty package and the quality is amazing . Thank you all especially Sophie and Cherry you were amazing and showed how beautiful my wife is to her which before she had simply forgot . First class

June 6, 2026
Unprompted review
Rated 1 out of 5 stars

If I could give zero stars I would they…

If I could give zero stars I would they hound you saying you’ve won a prize of a photoshoot but you have to pay a deposit to book which you apparently get back but if you need to rearrange your booking you have to pay again because you didn’t know 5 days in advance that illness would mean you needed to change the date, not a prize at all it’s a booking gimmick

June 5, 2026
Unprompted review
Mark Swinford Photography logo

Reply from Mark Swinford Photography

Hi Peter, thank you for taking the time to leave feedback. I do want to address a few factual points for anyone reading this.
This booking was made by your wife, not yourself, so some of the details in your review may have been lost in translation. The package she received was a full Boudoir experience — a one-hour professional makeover plus one-hour photoshoot, completely free of charge, with a print of her choice included. The total value of this was £245.
Regarding the deposit: we are fully transparent about our booking terms, which are available on our website & also in emails, plus explained before any booking is made. A cancellation the day before a shoot leaves our entire team without work for that period, while all costs remain. This is standard practice across the industry.
We did reach out and offer to rebook your wife for the following weekend, which she declined.
We've been trading for over 30 years and are proud of the reputation we've built. I'd encourage anyone reading this to look at our clients' many 5-star reviews. Full booking terms are available at yorkshireboudoir.com/50deposit and markswinfordphotography.co.uk/bookingterms.

Rated 5 out of 5 stars

I was gifted a voucher by our wedding…

I was gifted a voucher by our wedding dress company for saying yes to my dress which I think is an amazing thing mark Swinford does for brides to be makes that experience all more special, upon the day of our shoot Charlotte and Steph was incredible made me feel really at ease. We chatted whilst I had my hair and makeup done and then Charlotte entertained my children until I was ready - she worked her socks off in that studio my child is hard work and she was constantly on the ball with him.

We came to view our photos and my fiancé got emotional watching the slideshow that’s how much the photos just showed our family in such a natural, beautiful way they was incredible!

Cherrie was lovely, she gave us a lovely experience viewing our photos. when we explained our financial situation she understood completely as the packages are very pricey but I think you pay for what you get the photos are amazing and the experience as a whole is the best we’ve had.

I would 100% recommend this studio I just wish we could have took the whole album home that’s how incredible they was. Thank you

May 17, 2026
Unprompted review
Mark Swinford Photography logo

Reply from Mark Swinford Photography

Wow… thank you so much for such a heartfelt review. Reading messages like this honestly means the world to our whole team.

We are absolutely delighted that your experience felt so special from start to finish. One of the reasons we love working with brides-to-be alongside local wedding companies is because it allows us to create memories during such an exciting chapter of life, so hearing that the voucher added to the experience is lovely to read.

Charlotte and Steph will be so pleased to hear your kind words. Charlotte truly does put her heart into every shoot and she has an amazing way with children, especially the energetic little ones! We always want families to feel relaxed, natural, and completely themselves in the studio, so knowing your fiancé became emotional watching the slideshow tells us we captured exactly what we hoped for — genuine moments and beautiful connections.

Thank you as well for mentioning Cherrie and your viewing experience. We always try to make clients feel comfortable and understood, and we genuinely appreciate your honesty regarding pricing too. We completely understand that artwork and albums are a significant investment, but we’re incredibly proud that so many families see them as treasured pieces they’ll keep forever.

Your comment about wishing you could take the whole album home truly made us smile — there is no bigger compliment for a portrait studio.

Thank you again for trusting us with your family memories and for recommending us so highly. We hope to welcome you all back to the studio again in the future.

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