markusdayan.com Reviews 

8
•
TrustScore 3.5 out of 5

3.6

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Company details

Written by the company

We are a Streetwear & Menswear jewelry store operating in Los Angeles, CA. It is our mission to ensure that our guests have the best shopping experience in store and online. We are committed to creating a high-quality jewelry collection just for you.


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3.6

Average

TrustScore 3.5 out of 5

8 reviews

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3.6

All reviews

(8)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent seller

Excellent seller! Great information, so pretty my favourite necklace by far, good size so sparkly and bling, received many compliments on it and good quality jewellery no tarnish at all. 100% worth every penny

October 1, 2026
Unprompted review
Rated 1 out of 5 stars

Order didnt arrive and seller didnt bother to respond

Ordered a necklace from here and it looked lovely online! I never received a dispatch email or any further correspondance so I emailed them. I emailed three times and heard nothing so went to Paypal as had used them for the payment. They contacted Marcus Dayan and also got no response-all in all this happened over about a month and we heard nothing! Was refunded from Paypal. Very annoying and just terrible service.

September 5, 2026
Unprompted review
Rated 1 out of 5 stars

Customer Service Nightmare

I purchased a necklace from this company. It looked really nice online - bedazzled pink boxing gloves as a gift for my niece for Christmas. I paid priority shipping charges for 4-6 day delivery but it instead arrived about a month later after I emailed to get the shipment cancelled given the delay and missed holiday. They shipped it upon receiving my email despite, so I planned to keep the necklace, but it did not meet my expectations. It was flat with a weird grid in the back, not 3D boxing gloves. It took multiple emails to get a return set up and they refused to answer their phone. The return was directed to be shipped to China rather than the US location it shipped from. Unfortunately, we have to jump through hoops to send any thing there now including creating an account with customs and filing out forms that are difficult to find (probably on purpose). It can take up to a week just to get a shipping label and Markus Dayan has a 14 day return policy from time of receipt for full returns (also probably on purpose). So I requested an alternative return address from Markus Dayan with in the US as they as supposedly an LA based company. I received no response and sent multiple emails. I ended up returning it to their warehouse (returned to sender) in the US. Markus Dayan all of a sudden was able to respond to emails to let me know my product was lost and I would receive no refund. Of course it was too difficult to tell me this before hand when I asked. My nightmare began December, 2025 and continued through all of January, 2026. They received the return February 3rd. So in the end, they kept the necklace for resale and refused refunding me my money. Terrible company. Terrible customer service. They are very unprofessional and will not hold themselves accountable. I do not advise doing business with them, as they are very shady.

December 14, 2025
Unprompted review
Rated 5 out of 5 stars

8 mm 24-in Franco chain, with a 8.5 8 mm Franco bracelet, now at the extra large Jesus piece fully studded with moissanite diamonds 💎💎

I ordered an 8mm 24" Franco chain, they only come in 24, so I had to a bracelet that was also 8 mm and 8.5" which took at least a month and a half because the Chain was so long, so that was more and more prongs settings they had to Make. The chain came up to about 1300 with the 30% off and I ordered the extra large Jesus piece, but I ordered them at different times, so when I ordered the extra large Jesus piece that took another month and a half because it's flooded with Moissanite diamonds. It's durable, and the shine is ridiculous. I just use cleaning rags from the jewelry store to shine it up! Now if you're ordering something that's big and needs to be customized, then you need to expect a longer wait time. 20 to 25 working days, that means do not count weekends and that's not even including the delivery time. This is not for the impatient people, So now you add another 10 days for that but, even though it might say 4+6 days for orders over 300...when you get it, trust me! It is trul y worth it 💎💎💎

Yohinus Dival Magwood

August 24, 2023
Unprompted review

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