Marsblade Reviews 1,257

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I'm a huge admirer of both the Marsblade R1 and the I2. They're exceptional products, and I can't speak highly enough of them. Unfortunately, the merchandise associated with them isn't up to par.... See more

Company replied

Rated 4 out of 5 stars

Product is amazing. Marsblades are fantastic. Shipping/importing costs should be up front. I was surprised to get a call that another $100 was required to release my package from a port in DE. Or... See more

Company replied

Rated 5 out of 5 stars

So after watching quite a few YouTube videos. I decided to roll the dice and see if the marsblade I2 ice hockey blade towers and tech would be something that helps my game. So I put them on my old ska... See more

Company replied

Rated 5 out of 5 stars

These Marsblades aren't just flashy and good-looking; they're also incredibly comfortable, turning my lackluster hockey game into something that looks surprisingly good. Who knew an old has-been could... See more

Company replied

Company details

  1. Hockey Store

Written by the company

Each century a few new product innovations enter a market to completely change the industry. Like when the carbon fiber hockey stick was launched or when Apples iPhone changed how we see mobile communication. It’s now time for the skating and skiing industry to take the next technology leap. The human body is developed to move with smooth movements to be as energy efficient, fast and powerful as possible. However, the traditional rigid ice and inline skates as well as ski bindings limits the ability to a natural movement pattern. The rocking motion of Flow Motion Technology allows you to get your natural maneuverability back, maximizing performance as well as your skating comfort. Just like there’s no going back to the old wooden hockey stick or the old mobile phone, there’s no going back after trying Flow Motion Technology, trust us. Or, don’t trust us, try our products and find out for yourself.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

My son LOVES them !

February 27, 2024
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Reply from Marsblade

Hi Amy, thank you for taking the time to leave this review.

That’s what we love to hear! Tell him to have fun and keep up the good work!

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

My second experience with Marsblades…

My second experience with Marsblades and both times have been great. No issues.

February 23, 2024
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Reply from Marsblade

Hi Matthew, thank you for taking the time to share your experience with us.

Great to hear that the skates are performing as promised!

Have fun and skate safe! 🙌

Best regards,
Axel & the Marsblade team

Rated 3 out of 5 stars

Great blades but wheels pop off

My 13 yo grandson Loves these rollerblades. They took forever to arrive. Due to traveling, he didn’t get to use them. He’s a travel hockey player & a strong ice skater. We were told these mimic ice skating & he agreed! Problem is the wheels keep popping off, which causes him to fall. Today’s fall was extremely bad & caused by the wheels popping off. At this price, this should NOT be a common occurrence.

November 28, 2023
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Reply from Marsblade

Hi Leslie, thank you for letting us know.

I can see that your order was placed on November 28 and delivered on November 30 which is faster than our standard shipping method.

However, we are very sorry to hear about the wheel axle and will of course see to this immediately. I have sent you an email so we can sort this out in best possible way so he can start using his Marsblades again soon!

Best regards,
Axel & the Marsblade team

Rated 4 out of 5 stars

The size is a bit off compared to…

The size is a bit off compared to iceskates. Otherwise perfect.

February 5, 2024
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Reply from Marsblade

Thanks for the feedback, Daniel! 🙌🏒

Make sure to reach out if you would have any questions: (customerservice@marsblade.com)

Best regards,
Emma & the Marsblade team

Rated 5 out of 5 stars

My son loves his Marsblades!!

My son loves his Marsblades!!! Highly recommended!

February 5, 2024
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Reply from Marsblade

Hi Natasha!

That is just great to hear! We appreciate you taking the time to forward the feedback 🙌

A big welcome to the Marsblade Family to you both, tell him to have fun and skate safe!🏒👊

Best regards,
Emma & the Marsblade team

Rated 5 out of 5 stars

Great skates !

December 27, 2023
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Reply from Marsblade

Thanks for the great feedback!

Much appreciated 🙌🏒

Best regards,
Emma & the Marsblade Team

Rated 5 out of 5 stars

A Great Customer Service Experience

My online purchase was followed up with great customer service from Axel after requiring an exchange for resizing.

December 18, 2023
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Reply from Marsblade

Hi Lorenzo, thank you for taking the time to leave this review.

Great to hear that are happy with the help you got from me! Hope the new size will fit better!

Keep up the good work 🙌

Best regards,
Axel - Marsblade

Rated 5 out of 5 stars

Marsblade is good

Unlike the purchase on itselve i fully trust in "Marsblade". Delivery as fast as possible. The quality of "my article" is doubtless good. I recommend the store to all the friends of ice- and of (non)-ice scating

October 6, 2023
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Reply from Marsblade

Hi Eugen,

Great to hear that you are satisfied with both the delivery time but of course also the product itself!

We are highly appreciative of the support and commitment from customers like yourself. You help us bring the game forward!

Have fun and skate safe 👊

Best regards,
Axel & the Marsblade

Rated 5 out of 5 stars

Blades got here in great time

Blades got here in great time, Great quality, they let me make a couple payments!! top notch !!

December 20, 2023
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Reply from Marsblade

Hi Mike, thank you for taking the time to share your experience with us.

That’s what we love to hear!
Have fun and skate safe!

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars
Marsblade logo

Reply from Marsblade

Hi David, thank you for taking the time to leave this review.

We're glad that you had such a great experience with us all around!

Keep up the good work!

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

Professional and Friendly customer…

Professional and Friendly customer service.

January 19, 2024
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Reply from Marsblade

Hi David, thank you for taking the time to leave this review.

We take pride in keeping our customer services as sharp as our skates!

Have fun and skate safe! 👊

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars
Marsblade logo

Reply from Marsblade

Hi Jacqueline, thank you for taking the time to share your experience with us.

We're glad that you had such a great experience with us all around!

Keep up the good work! 🙌

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

Great product and quick delivery time

Great product and quick delivery time. I absolutely love my new blades and recommend all hockey players/ ex-hockey players like myself to get them to get back skating!

January 16, 2024
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Reply from Marsblade

Hi Mason, thank you for taking the time to share your experience with us.

We love to hear how the Marsblades can help - not only pro Hockey players - but also recreational players looking for an improved and more sophisticated workout!

Have fun and skate safe!

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

8 year old loves them

8 year old loves them. Lots of work in the driveway, garage and around the neighborhood. Sometimes he keeps them on inside the house!

December 11, 2023
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Reply from Marsblade

Hi David, thanks for taking the time to share your great experience with the skates.

That’s what we love to hear!

We are highly appreciative of the support and commitment from customers like yourself. You help us bring the game forward!

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars
Marsblade logo

Reply from Marsblade

Hi Ryan, thank you for taking the time to leave this review.

We're glad that you had such a great experience with us all around!
Have fun and skate safe!

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

The product is amazing

The product is amazing. My son loves these off ice. We live in the South and ice time is limited but these have kept him being able to train.
Aside from that the cutter service rep Axel was great in helping us exchange for the correct size.

December 7, 2023
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Reply from Marsblade

Hi Chris, thank you for taking the time to share your experience with us.

We are so glad that the experience of the entire skates has been to your satisfaction! We are also happy to hear that we could help when ice time is limited!

I am just glad that I could help you so your son could start using his Marsblades as soon as possible.

Best regards,
Axel - Marsblade

Rated 5 out of 5 stars

Absolutely Amazing Product

Let me start by saying I have played ice hockey for over 15 years. As a kid, it was tough to stay ready for the next year of hockey during the off-season, and while I would try to use roller blades, they were never the same as ice skates. If I had this product as a kid, I’m confident I may have actually gone somewhere with hockey. Is this product identical to ice skating? No. BUT it’s pretty damn close. The first thing I noticed right off the bat was how engaged (and fatigued) my leg muscles were after just 20 minutes of skating (much more so and different than ice skating). It takes several minutes to get acquainted with these blades when you start because they are not like traditional roller blades. The rocker really forces you to have the correct balance points when skating the entire time. Your ankle muscles and quads will be on fire. I’ve used roller blades before, but again, these are unlike any others. They do a fantastic job of replicating on-ice movements; especially when skating backward. But it’s not just the product, it’s the customer service - Right after I placed my order, I realized I went with the wrong size. I messaged Axel from customer service and he responded very quickly and revised my order. The order process was stress-free. If you are thinking about buying these skates, but you’re on the fence, DO IT! Can’t say enough great things about them.

January 6, 2024
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Reply from Marsblade

Hi Daniel, thank you for taking the time to share your experience with us.

Great to hear that the skates are performing as promised!

As you describe, the Technology can take some getting used to but once you've skated a few sessions, it lets you maximize your performance in a way you cannot achieve on any traditional rigid chassis.

Happy to hear that you are happy with the exchange process so you could get the correct size and start skating as fast as possible.

We are highly appreciative of the support and commitment from customers like yourself. You help us bring the game forward 😊👊

Have fun and skate safe!

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

They immediately responded to my email…

They immediately responded to my email about their mistake on sending the incorrect size of skate. They immediately mailed out the correct size. They were wonderful to deal with. I would buy from them anytime

January 5, 2024
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Reply from Marsblade

Hi Amanda, thanks for letting us know.

We are sorry to hear about the mixed up size but great to hear that you are happy with the help you got to get it sorted out!

Hope the skates will come great to use and do not hesitate to reach out if there is anything we can do in the future!

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

Great product

Great product! Great customer service! My son loves his blades!

December 6, 2023
Marsblade logo

Reply from Marsblade

Hi, thank you for taking the time to share your experience with us.

Glad to hear that your son are happy with the product!
Tell him to keep up the good work from the whole Marsblade team!

Best regards,
Axel - Marsblade

Rated 5 out of 5 stars

I ordered the wrong skates by mistake

I ordered the wrong skates by mistake. I returned the skates with ease and had the Marsblades that I wanted within a week. I have skated on the Marsblades 3 times already and they are great skates. Really comfortable, too!

January 2, 2024
Marsblade logo

Reply from Marsblade

Hi, thank you for taking the time to leave this review

We are happy to hear that the exchange process worked as smooth as we want it to do!
Hope the skates will come great to use! Have fun and skate safe.

Best regards,
Axel & the Marsblade team

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