I'm a huge admirer of both the Marsblade R1 and the I2. They're exceptional products, and I can't speak highly enough of them. Unfortunately, the merchandise associated with them isn't up to par.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Product is amazing. Marsblades are fantastic. Shipping/importing costs should be up front. I was surprised to get a call that another $100 was required to release my package from a port in DE. Or... See more
Company replied
So after watching quite a few YouTube videos. I decided to roll the dice and see if the marsblade I2 ice hockey blade towers and tech would be something that helps my game. So I put them on my old ska... See more
Company replied
These Marsblades aren't just flashy and good-looking; they're also incredibly comfortable, turning my lackluster hockey game into something that looks surprisingly good. Who knew an old has-been could... See more
Company replied
Company details
Written by the company
Each century a few new product innovations enter a market to completely change the industry. Like when the carbon fiber hockey stick was launched or when Apples iPhone changed how we see mobile communication. It’s now time for the skating and skiing industry to take the next technology leap. The human body is developed to move with smooth movements to be as energy efficient, fast and powerful as possible. However, the traditional rigid ice and inline skates as well as ski bindings limits the ability to a natural movement pattern. The rocking motion of Flow Motion Technology allows you to get your natural maneuverability back, maximizing performance as well as your skating comfort. Just like there’s no going back to the old wooden hockey stick or the old mobile phone, there’s no going back after trying Flow Motion Technology, trust us. Or, don’t trust us, try our products and find out for yourself.
Contact info
Storgatan 30, 83130, Östersund, Sweden
- sales@marsblade.com
- marsblade.com
4.6
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They charged me for 2 pairs
They charged me for 2 pairs, I returned them with no reimbursed!!! So disappointed and disgusted.
December 27, 2023
Reply from Marsblade
Hi Leanne, thanks for letting us know.
It seems like my emails never reached you and that was the reason for this misunderstanding.
Your refund was completed yesterday and the money will be received in about 3-5 business days.
Best regards,
Axel - Marsblade
happy with the purchase
ordering was simple and delivery happened within a few days of expected delivery time. the blades are good quality and i am confident they will help my boys in the off season.
February 12, 2024
Reply from Marsblade
Hi Steve,
Thanks for taking the time to share your great experience with the skates!
Tell the boys to keep up the training and have fun! 🏒
Best regards,
Axel & the Marsblade team
Great skates
February 26, 2024
Reply from Marsblade
Hi Michael,
Glad to hear that you're happy with the product, keep up the training!
Best regards,
Axel & the Marsblade team
Product is as described
Product is as described. Shipping was quick enough. Have only had one trial run after warming and fitting Rollerblades. Only issue I had was I couldn't use me debit card to purchase. I had to use cc. Ordered 2 pairs. One for my son and one for me. Both fit as I used the size chart that is on website.
March 12, 2024
Reply from Marsblade
Hi Kent, thanks for taking the time to leave this review.
We are glad that you had such a great experience with us all around!
Since we are located in Sweden, you may have to open up your card for international purchases.
Hope the skates will come great to use 😃
Best regards,
Axel & the Marsblade team
Great customer service and easy to…
Great customer service and easy to communicate with.
March 11, 2024
Reply from Marsblade
Hi Ian, thank you for taking the time to leave this review.
We're glad that you had such a great experience with us all around! 🙌
Best regards,
Axel & the Marsblade team
Reply from Marsblade
Hi Jacob, thank you for taking the time to leave this review.
We take pride in keeping our customer services as sharp as our skates!
Keep up the good work 🏒
Best regards,
Axel & the Marsblade team
Shipping was super fast
Shipping was super fast. Still getting use to the skates, I bought the prospect R1 roller hockey skates and there is definitely an adjustment curve. Very good quality product overall, the chassis and boot are high quality. Not sure about longevity yet
March 8, 2024
Reply from Marsblade
Hi Sean,
As you describe, the Technology can take some getting used to but once you've skated a few sessions, it lets you maximize your performance in a way you cannot achieve on any traditional rigid chassis!
However, great to hear that you are happy with the skates!
Have fun and skate safe 🙌
Best regards,
Axel & the Marsblade team
Effective but need more efficiency
Took a few emails but finally got the response I needed to set right a mistake I made in sizing.
March 6, 2024
Reply from Marsblade
Hi, thank you for taking the time to leave this review.
Our vision is that we always should answer our customers within 24 hours. So we also did to you once the first email was received (after two minutes to be exact). Unfortunately, in some way, the first email(s) that you sent never reached us.
However, we are happy that we finally managed to help you out to exchange your skates for the correct size.
Enjoy and don't hesitate to reach out if you need any further assistance! 🙌
Best regards,
Axel & the Marsblade team
Great customer service from Axel
Great customer service from Axel, I had to change the size after I ordered and the skates arrived with the right size and very quickly. He always responded to emails immediately. Thanks!
March 8, 2024
Reply from Marsblade
Hi Benjamin,
Great to hear that you are satisfied with the help you got from me upon your exchange request. Hope the new size will fit better!
Have fun and skate safe 👊
Best regards,
Axel - Marsblade
Amazing! Must try
Amazing! Bigger balance point, easyer and faster turns, better grip on ice without need of too sharp edges. Everything is easyer. Even my team mates were wondering, why my skating looked so much better.
One of the best things in hockey equipment I’ve ever bought! No turnig back to old style.
March 6, 2024
Reply from Marsblade
Hi Anssi,
Thanks for the review, that's exactly what we strive for when developing our products! A pioneering technology with a clear purpose.
We are highly appreciative of the support and commitment from customers like yourself - who help us bring the game forward!
Keep up the great work!
Best regards,
Axel & the Marsblade team
Great Product
shipping time was less then a week great item it’s exactly how it was promoted and advertised. only thing my package came the day after the ups tracking started all it said was lanes created until the day before then it said coming tmr. probably on ups side not urs but just wanted to state that.
March 6, 2024
Reply from Marsblade
Hi Ryan,
It's great to hear that you seem to be as happy with the design and performance as we are!
As you say, the tracking updates is trough UPS and they are not sending a lot of updates until the parcel has reached the US. Also, they are not sending a lot of updates during the weekends.
Hope you will keep enjoying your new Marsblades!
Best regards,
Axel & the Marsblade team
Reply from Marsblade
Hi Dany, thank you for taking the time to leave this review.
Glad to hear that you're happy with the product, keep up the training! 🏒
Best regards,
Axel & the Marsblade team
Great Customer Service
Awesome customer service. There was an issue with shipping, and Axel was quick to help me out. Son loves the skates. Thinking about a pair for myself.
March 3, 2024
Reply from Marsblade
Hi Grant, thank you for letting us know.
We do apologize for the state in which you received the parcel! We have a high standard for how we present and deliver our products but unfortunately, these standards have not been met in your case.
Since your order har been shipped from our warehouse here in Sweden, UPS is the most accessible and broad courier company at the moment. We're very sorry for the inconvenience as UPS are usually very reliable. We will start an investigation with them in order to find out what might have happened.
Regardless, I've sent you an email to sort this out in best possible way!
Best regards,
Axel - Marsblade
My poor financial decisions were worth…
My poor financial decisions were worth it. I work at a roller rink and they work great so far on 15-20 hours of skating per week.
March 4, 2024
Reply from Marsblade
Hi Ari, thank you for taking the time to leave this review.
We are happy to hear that you are enjoying your new Marsblades!
Keep up the good work!
Best regards,
Axel & the Marsblade team
Customer service was great
Customer service was great! After I completed my order, I realized I had misordered. I emailed them and they were able to change my order and keep delivery on time - which happened two days later😊.
March 4, 2024
Reply from Marsblade
Hi Andy, thank you for taking the time to leave this review.
We take pride in keeping our customer services as sharp as our skates!
Also, great to hear that you are satisfied with the delivery time!
Have fun and skate safe 🙌
Best regards,
Axel & the Marsblade team
Professional service and shipping
Professional service and shipping. I had no problem replacing the rollers with a larger size.
March 4, 2024
Reply from Marsblade
Hi Piotr,
We're glad that you had such a great experience with us all around!
Hope you will enjoy your new skates 🙌
Best regards,
Axel & the Marsblade team
Marsblades are awesome 😎 Been using Marsblades for 5 years now
Been using Marsblades for 5 years now, definitely has made me a better skater!!
March 4, 2024
Reply from Marsblade
Hi Curtis, thank you for taking the time to share your experience with us.
We're happy that you are reaping the benefits of the technology and that it has helped you to be a better skater!
Keep up the good work 👊
Best regards,
Axel & the Marsblade team
Excellent customer service
Marsblade has top- notch customer service. I'm impressed by the fact that they genuinely care about the satisfaction of their customers.
February 29, 2024
Reply from Marsblade
Hi Ian,
We take pride in keeping our customer services as sharp as our skates!
Have fun and skate safe 🙌
Best regards,
Axel & the Marsblade team
Unbelievable!
Wow! Wow! Wow! Got them today and played with them tonight and seriously it has been the best hockey gear purchase of my life. The turns, the strides, the gliding etc… all seemed effortless and gave me an extra pop in my step as well. What I also noticed was that it actually helped my bad knee and I wasn’t playing in pain during the game like I normally do. Played with the 20 radius but will try the other inserts soon.
February 28, 2024
Reply from Marsblade
Hi, thank you for taking the time to share your experience with us.
This is an awesome confirmation on, what we believe to be; the next generation of ice hockey!
Also, great to hear that the smooth feeling of the patented Flow Motion Technology helps your knee.
Looking forward to hear what you think about our other inserts!
Keep up the good work 🏒
Best regards,
Axel & the Marsblade team
Marsblades rock
Been using Marsblades since they were a kickstarter project. Love them. More control than traditional blades and runners. Latest version is another step up. Outstanding quality, reasonably priced, fast shipping. It doesn't get any better than that.
February 27, 2024
Reply from Marsblade
Hi Jeff, thank you for taking the time to share your experience with us.
This is an awesome confirmation on, what we believe to be; the next generation of hockey!
We are also highly appreciative of the support and commitment from returning customers like yourself - who help us bring the game forward.
Keep up the good work! 🏒
Best regards,
Axel & the Marsblade team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.