Terrible experience. Product faulty on delivery. Many hours in correspondance trying to get refund or replacement. No luck. They respond to emails but not in any helpful or meaningful way. Very disapp... See more
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Ongoing dispute with fixing a defective Hoverboard. Not compliant with consumer laws. Not easy to deal with. NOT an Irish company despite the misleading name. Only one service partner in all of Irelan... See more
Bought a "marsboard" for my daughter. It went faulty. She nearly killed herself off it. Tried about 10 times to.email this company and got absolutely no reply. Horrendous customer service (non exista... See more
Had concerns after ordering an item and later reading reviews. Contacted Marsboard via e-mail and received response within 12 hours. Item was dispatched within 24hrs and arrived within 48hrs. Ite... See more
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Dont buy from marsboard
Bought a hoverboard and hoverkart. The kart was defective as axle was broken have had no joy in getting any satisfaction. They are responding to email but totally stonewalling and frustrating by insisting I pay for return but not providing an address to ship to, they have no customer contact or service details on their site. I would avoid using this company
Hoverboard Ireland
Pity there isn’t a no stars rating. Sent me a defective board. Weeks & weeks of emails followed & I eventually sent it for repair. They returned it still broken! They promised me a refund if I returned it, which I did. 3 weeks later, they are ignoring my follow up emails , and no money has been refunded despite their promises. Scammers !
Hover board.
Item arrived as described within a few days of ordering( to Ireland) . Customer services team are very helpful and quick to reply .
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