Marshall Artist Reviews 

120
TrustScore 3 out of 5

2.9

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Rated 4 out of 5 stars

Really happy with the goods I ordered . Jackets & jeans good quality, accurate sizing & prompt delivery.

Rated 1 out of 5 stars

Absolutely shocking. 2 out of three items arrived but charged for 3. telephone number rings out, no response to emails or messages. no acknowledgement that your enquiry has been received, I hope this... See more

Rated 5 out of 5 stars

The t-shirt is excellent quality and fits really well - it doesn't run too big or small, the printed logo can be ironed over and it washes well. I liked the t-shirt so much I bought one in both... See more

Company replied

Rated 3 out of 5 stars

Last purchase was fine, but my previous purchase a country check shirt (mainly yellow in colour) had a discount code - I put the code into your site and expected the discount to be applied but when I... See more

Company replied

Company details

  1. Men's Clothing Store
  2. Clothing Store

Written by the company

Founded in 2001, Marshall Artist is a British premium casualwear brand built on the principles of modern tailoring, functional design, and cultural authenticity. Rooted in the shared rituals of football terraces and music scenes, the brand has developed a reputation for creating versatile garments designed to move effortlessly between environments, from the stands to the street. Recognised by its iconic Siren badge, Marshall Artist garments are worn as a modern uniform — connecting generations through sport, music, and shared identity.


Contact info

2.9

Average

TrustScore 3 out of 5

120 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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2.9

All reviews

(120)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great product and service

The shipping was very fast, they were very responsive to my questions, and most of all the product is superb!

July 5, 2016
Unprompted review
Marshall Artist logo

Reply from Marshall Artist

Hi Matthew, that's great! Thanks very much for the review! Sam

Rated 5 out of 5 stars

Quality product and design

The Manchester 80's music scene t shirts are stand out. I have bought most of them hope they do other collections based on other eras and cities

July 5, 2016
Unprompted review
Marshall Artist logo

Reply from Marshall Artist

Hi Dominic, we really appreciate you taking the time to leave us a review, many thanks! All the best, Sam

Rated 5 out of 5 stars

Manchester bands theme t shirts rock!.

These lads know what they're on about when it comes to togs... 👍🏻😊

June 30, 2016
Unprompted review
Marshall Artist logo

Reply from Marshall Artist

Hi Rohan, thank you very much for taking the time to leave us a review! All the best, Sam

Rated 5 out of 5 stars

Happy days

Quality clobber. Top notch service. Win win.

June 29, 2016
Unprompted review
Marshall Artist logo

Reply from Marshall Artist

Hi Bryan, much appreciated, thanks for leaving us a review! Sam

Rated 5 out of 5 stars

durawax jacket

Amazing jacket and fast delivery

June 28, 2016
Unprompted review
Marshall Artist logo

Reply from Marshall Artist

Hi Erik, many thanks for leaving us a great review! Sam

Rated 5 out of 5 stars

Great brand

Love this brand surprised it's not bigger then it already is 👍

June 28, 2016
Unprompted review
Marshall Artist logo

Reply from Marshall Artist

Hi Corey, thanks very much for the kind review! Sam

Rated 5 out of 5 stars

Always is the best

Class jacket
Bargain price
Go get them!

June 28, 2016
Unprompted review
Marshall Artist logo

Reply from Marshall Artist

Hi Hazrul, many thanks for leaving us a five-star review! Sam

Rated 5 out of 5 stars

Quality

T shirts delivered quickly and excellent

June 28, 2016
Unprompted review
Marshall Artist logo

Reply from Marshall Artist

Hi Lindsay, many thanks for the great review! All the best, Sam

Rated 5 out of 5 stars

First class customer service.

I ordered some items from the sale however they did not fit. long story short after a bit of messing about (no fault of Marshall artist might I add) I got a piece from the new season for the same price.

June 28, 2016
Unprompted review
Marshall Artist logo

Reply from Marshall Artist

Hi Liam, we really appreciate your persistence with your swaps and many thanks for the review! We hope to hear from you again soon, Sam

Rated 5 out of 5 stars

Top Service

Top service again jump onboard the referrals that way you make points that turn to pounds when you buy again.!

June 28, 2016
Unprompted review
Marshall Artist logo

Reply from Marshall Artist

Many thanks for leaving us a great review! The 'Pound For Pound Club' is the future ;)! Sam

Rated 5 out of 5 stars

Love MA

I've purchased a number of products from Marshall Artists. All of them have been brilliant. Great quality, fit, style and delivery. I will be back!

June 28, 2016
Unprompted review
Marshall Artist logo

Reply from Marshall Artist

Hi Chris, thank you very much for taking the time to leave us such a kind review! All the best, Sam

Rated 3 out of 5 stars

Discount Codes

Last purchase was fine, but my previous purchase a country check shirt (mainly yellow in colour) had a discount code - I put the code into your site and expected the discount to be applied but when I checked my paypal the full amount had been taken. I tried countless times to email to raise it with you but your lines of communication are not the best. Email addresses to leave comments do not seem to work.
Shame cos your clobber is decent and I've bought quite a few bits off you over the years but it did detract a bit from the experience

June 22, 2016
Unprompted review
Marshall Artist logo

Reply from Marshall Artist

Hi Nathan, thanks for the feedback, I'm sorry that you'd not been able to get in touch with us efficiently, we're adding a clearer contact box to the website now to hopefully avoid this sort of thing in the future. I think the FIRST15 code wouldn't have worked as it was a sale item being purchased, but please don't hesitate to give us a shout on info@marshallartist.co.uk if you ever have any queries again. All the best, Sam

Rated 5 out of 5 stars

marshall artist windcheater

Usual high standard of clothing with quick no hassle delivery.
Already looking for my next purchase
Very happy customer

June 22, 2016
Unprompted review
Marshall Artist logo

Reply from Marshall Artist

Fantastic, thanks for the feedback Mike! Sam

Rated 4 out of 5 stars

quality gear

had a bit trouble with the website, possibly as i'm in oz using android tablet?

otherwise quality & design is tops and delivery to oz is reasonable...

June 22, 2016
Unprompted review
Marshall Artist logo

Reply from Marshall Artist

Hi Craig, many thanks for the review - we're working on a new website at the moment which will hopefully aid any usability issues! All the best, Sam

Rated 5 out of 5 stars

Excellent customer service

I had to use the returns system for my initial order and the response I received for my exchanging the product was prompt with excellent friendly customer service.

June 21, 2016
Unprompted review
Marshall Artist logo

Reply from Marshall Artist

Hi Christina, thanks for leaving us a review, we really appreciate it! :) Sam

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