Marshalls Garden Reviews 

23,300
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 6,620 reviews, reviewers had a great experience with this company. Customers frequently praise the prompt shipping and the helpful, friendly customer service team when handling orders. Many consumers are also extremely happy with the wonderful quality of seeds and healthy plants received, noting that items arrive quickly and in secure conditions. Some people were dissatisfied with damaged packaging and frustrating transit delays caused by delivery couriers. A few reviewers also noted receiving dry or compromised plants that required replacements, though support agents usually resolved these problems quickly. Buyers mention that while delivery can sometimes be unpredictable, the overall purchasing process remains quite convenient.

What people talk about most

Product

People report ambiguous experiences with product, noting both satisfaction and frustration. On one hand,... See more

Delivery service

Users describe ambiguous interactions with delivery service, with highly split opinions regarding shipping... See more

Quality

Customers consistently note ambiguous experiences with quality. While many reviewers praise the good harvest... See more

Order

Reviewers highlight ambiguous aspects of order, as experiences vary significantly between customers. Many... See more

Service

Clients share positive opinions on service, noting that everything and everyone is very professional.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I appreciated the speed of delivery and communication by Marshalls. When not living near a nursery, it's a valuable service. The plants arrived in fairly good order. The first batch appeared to be a l... See more

Rated 4 out of 5 stars

Recently ordered some cabbage plant plugs and I was pleased with the prompt service and delivery. Plants arrived in OK condition except that around half of the plants had come out of the container. Th... See more

Rated 4 out of 5 stars

I ordered a plant for my daughter and it arrived damage, and box damaged and plant very dry and yellow. Contacted Marshals and they sent a replacement very quickly and this time it arrived without da... See more

Rated 4 out of 5 stars

Some chitted seed potatoes tangled in net bag but only lost a couple , having said thad tats were in good condition and are in the ground watch this space .



Company details

  1. Garden Center
  2. Gardener
  3. Plant Nursery
  4. Seed Supplier

About Marshalls Garden

Written by the company

Visit our Website
Shop Garden Plants
Shop Garden Tools
Shop Premium Seeds
Shop Fruit Plants & Trees
Shop Bird Care
Contact Us
Growing Guides

About Us

Trusted By Gardeners Since 1940.

With a rich heritage spanning 75 years, Marshall's Garden is a revered name in gardening, founded in the 1940s with a heartfelt passion for supplying premium vegetable seeds and plants. Evolving into a leading online garden retailer, we are run by gardeners, for gardeners.

At Marshalls Garden, we're dedicated to simplifying gardening, making it an accessible and enjoyable experience for all. Our commitment extends beyond providing reliable and easily understandable information to offering expert guidance from our UK-based team of gardening experts, available seven days a week.

Garnering a 4.5-star Google Trusted Stores rating and a stellar 5-star Feefo service rating, we pride ourselves on unparalleled customer service. Recognised by Gardening Which Magazine and the Royal Horticultural Society, we stand as a beacon of gardening excellence, ensuring every product we offer, from premium supplies to expert advice, meets the highest standards for the satisfaction of both seasoned and aspiring gardeners alike.

Marshalls Garden Premium Gardening Supplies

Written by the company

Trusted by Gardener’s for 75 Years
Founded in the 1940s, Marshall's Garden has been a trusted name in gardening for over seven decades. Our journey began with a passion for supplying vegetable seeds and plants, evolving into an online specialist garden retailer run by gardeners for gardeners with a profound love for plants.
Gardening Made Simple
At Marshalls Garden, our core mission is to make gardening an enjoyable and accessible experience for everyone. We believe that gardening should be a joy, not a challenge. That's why we've committed ourselves to providing information that is not only reliable but also easy to understand. Whether you're seeking basic tips for starting your first garden or looking to refine advanced techniques, Marshalls Garden is your go-to source for all things gardening.
Expert Assistance from a UK team
At Marshall's Garden, we pride ourselves on offering unparalleled customer service. Our UK-based team of gardening experts is available seven days a week, ensuring that you receive the guidance and support you need to nurture your outdoor space. Marshalls Garden has earned a 4.5-star Google Trusted Stores rating and a glowing 5-star Feefo service rating.
Commitment to Excellence
Recognised by Gardening Which Magazine and the Royal Horticultural Society, we stand as a beacon of gardening excellence. At Marshalls Garden, we understand the importance of having top-quality supplies for your gardening journey. Our premium gardening supplies are meticulously selected to meet the highest standards, ensuring that every customer is fully satisfied. Whether you're a seasoned gardener or just starting, our commitment to quality extends to every product we offer.


Contact info

3.8

Great

TrustScore 4 out of 5

23K reviews

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3.8

All reviews

(23,300)

6,479 reviews in the last 12 months

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Rated 5 out of 5 stars

Over time i have bought a variety of…

Over time i have bought a variety of items from Marshalls.
An example recently was three large bags of compost, these arrived quickly , very good offer, and delivered-well the driver putting them where it was easiest for me to deal with.
If asked i would say that the reason i look at their goods, is i feel over time a build up of trust .
Yes i will order again .

August 11, 2026
Rated 2 out of 5 stars

You sent the wrong colour seeds

You sent the wrong colour seeds - ordered red valerian and you sent white

August 6, 2026
Marshalls Garden logo

Reply from Marshalls Garden

Good Afternoon

We cannot see any Red Valerian seed on your order.

Should you have any further questions or queries, please do not hesitate to contact us directly via contact.us@marshallsgarden.com

Best Wishes
The Marshalls Garden Team

Rated 2 out of 5 stars

Because the plants delivery was delayed…

Because the plants delivery was delayed plants and packing were damaged with box being almost flat with no earth left in pots I realise this was no fault of Marshall but Evri delivery drivers who constantly damage or lose parcels
But I think the plants will survive with talc

August 11, 2026
Marshalls Garden logo

Reply from Marshalls Garden

Good Afternoon Stephen

We are truly sorry to hear about the condition of your plants upon arrival, with the packaging damaged and soil displaced. We understand your frustration regarding the delivery issues and appreciate you bringing this to our attention.

Should you have any further questions or queries, please do not hesitate to contact us directly via contact.us@marshallsgarden.com

Best Wishes
The Marshalls Garden Team

Rated 5 out of 5 stars

Clearly an excellent company as our…

Clearly an excellent company as our plant was delivered in excellent condition and is now planted
in our garden. We were particularly impressed with the way it was packed as this does not always happen with plants so thanks for your care.

August 10, 2026
Rated 2 out of 5 stars

Im not sure why you keep using evri

Im not sure why you keep using evri. This is the second lot of plants that have turned up wilted and near dead and clearly shaken

August 5, 2026
Marshalls Garden logo

Reply from Marshalls Garden

Good Afternoon Tracey,

We are truly sorry to hear that your plants arrived in such poor condition for the second time. We understand how frustrating it must be to receive wilted plants. We are always striving to improve our delivery process.

Should you have any further questions or queries, please do not hesitate to contact us directly via contact.us@marshallsgarden.com

Best Wishes
The Marshalls Garden Team

Rated 4 out of 5 stars

It’s really good …

Ordered 2 bags of this compost arrived safely and was so pleased with the seed compost I ordered 2 more this was delayed by the courier who had to repair the large oversized box because the contents was moving around and had smashed through the side of the box even though the bag containing the compost was quite thick it still split the bag so instead of 2 bags I received 1 and a half which was ok but why don’t suppliers pack these goods properly with regards to the compost really pleased so easy to handle and would recommend it but suppliers try using a polypropylene sack it’s far stronger

August 4, 2026
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Kept me informed on despatch and delivery schedule which was very fast. My greenhouse arrived without instructions in the box and Victoria emailed them to me within minutes. Very helpful and friendly service. Victoria deserves a pay rise!

August 6, 2026
Rated 4 out of 5 stars

Damaged plant quickly replaced …

I ordered a plant for my daughter and it arrived damage, and box damaged and plant very dry and yellow. Contacted Marshals and they sent a replacement very quickly and this time it arrived without damage and a better quality plant.
Very pleased with their quick response.

August 5, 2026
Rated 4 out of 5 stars

Incorrect order received

Ordered weed control but received cabbage plants. Saw the funny side of this and once reported to Customer service the correct order despatched immediately. Happy to continue supporting Marshalls.

July 29, 2026

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