Marshalls Garden Reviews 

23,303
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 6,620 reviews, reviewers had a great experience with this company. Customers frequently praise the prompt shipping and the helpful, friendly customer service team when handling orders. Many consumers are also extremely happy with the wonderful quality of seeds and healthy plants received, noting that items arrive quickly and in secure conditions. Some people were dissatisfied with damaged packaging and frustrating transit delays caused by delivery couriers. A few reviewers also noted receiving dry or compromised plants that required replacements, though support agents usually resolved these problems quickly. Buyers mention that while delivery can sometimes be unpredictable, the overall purchasing process remains quite convenient.

What people talk about most

Product

People report ambiguous experiences with product, noting both satisfaction and frustration. On one hand,... See more

Delivery service

Users describe ambiguous interactions with delivery service, with highly split opinions regarding shipping... See more

Quality

Customers consistently note ambiguous experiences with quality. While many reviewers praise the good harvest... See more

Order

Reviewers highlight ambiguous aspects of order, as experiences vary significantly between customers. Many... See more

Service

Clients share positive opinions on service, noting that everything and everyone is very professional.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I appreciated the speed of delivery and communication by Marshalls. When not living near a nursery, it's a valuable service. The plants arrived in fairly good order. The first batch appeared to be a l... See more

Rated 4 out of 5 stars

Recently ordered some cabbage plant plugs and I was pleased with the prompt service and delivery. Plants arrived in OK condition except that around half of the plants had come out of the container. Th... See more

Rated 4 out of 5 stars

I ordered a plant for my daughter and it arrived damage, and box damaged and plant very dry and yellow. Contacted Marshals and they sent a replacement very quickly and this time it arrived without da... See more

Rated 4 out of 5 stars

Some chitted seed potatoes tangled in net bag but only lost a couple , having said thad tats were in good condition and are in the ground watch this space .



Company details

  1. Garden Center
  2. Gardener
  3. Plant Nursery
  4. Seed Supplier

About Marshalls Garden

Written by the company

Visit our Website
Shop Garden Plants
Shop Garden Tools
Shop Premium Seeds
Shop Fruit Plants & Trees
Shop Bird Care
Contact Us
Growing Guides

About Us

Trusted By Gardeners Since 1940.

With a rich heritage spanning 75 years, Marshall's Garden is a revered name in gardening, founded in the 1940s with a heartfelt passion for supplying premium vegetable seeds and plants. Evolving into a leading online garden retailer, we are run by gardeners, for gardeners.

At Marshalls Garden, we're dedicated to simplifying gardening, making it an accessible and enjoyable experience for all. Our commitment extends beyond providing reliable and easily understandable information to offering expert guidance from our UK-based team of gardening experts, available seven days a week.

Garnering a 4.5-star Google Trusted Stores rating and a stellar 5-star Feefo service rating, we pride ourselves on unparalleled customer service. Recognised by Gardening Which Magazine and the Royal Horticultural Society, we stand as a beacon of gardening excellence, ensuring every product we offer, from premium supplies to expert advice, meets the highest standards for the satisfaction of both seasoned and aspiring gardeners alike.

Marshalls Garden Premium Gardening Supplies

Written by the company

Trusted by Gardener’s for 75 Years
Founded in the 1940s, Marshall's Garden has been a trusted name in gardening for over seven decades. Our journey began with a passion for supplying vegetable seeds and plants, evolving into an online specialist garden retailer run by gardeners for gardeners with a profound love for plants.
Gardening Made Simple
At Marshalls Garden, our core mission is to make gardening an enjoyable and accessible experience for everyone. We believe that gardening should be a joy, not a challenge. That's why we've committed ourselves to providing information that is not only reliable but also easy to understand. Whether you're seeking basic tips for starting your first garden or looking to refine advanced techniques, Marshalls Garden is your go-to source for all things gardening.
Expert Assistance from a UK team
At Marshall's Garden, we pride ourselves on offering unparalleled customer service. Our UK-based team of gardening experts is available seven days a week, ensuring that you receive the guidance and support you need to nurture your outdoor space. Marshalls Garden has earned a 4.5-star Google Trusted Stores rating and a glowing 5-star Feefo service rating.
Commitment to Excellence
Recognised by Gardening Which Magazine and the Royal Horticultural Society, we stand as a beacon of gardening excellence. At Marshalls Garden, we understand the importance of having top-quality supplies for your gardening journey. Our premium gardening supplies are meticulously selected to meet the highest standards, ensuring that every customer is fully satisfied. Whether you're a seasoned gardener or just starting, our commitment to quality extends to every product we offer.


Contact info

3.8

Great

TrustScore 4 out of 5

23K reviews

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3.8

All reviews

(23,303)

6,479 reviews in the last 12 months

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Rated 5 out of 5 stars

Marshall's 10, DHL Nil.

Well, due to the carrier (DHL) losing the order, I still haven't received my goods. However, my query to Marshalls was dealt with promptly, I was kept updated & fully informed, and a satisfactory outcome (so far) has resulted. While I can't comment on the products, I can give Victoria from Customer Services 5 stars for everything she's done to get a result.

July 28, 2026
Rated 4 out of 5 stars

I appreciated the speed of delivery and…

I appreciated the speed of delivery and communication by Marshalls. When not living near a nursery, it's a valuable service. The plants arrived in fairly good order. The first batch appeared to be a little over watered as the leaves were yellow and some dropping off, but the 2nd & 3rd batch were great, and all seedlings are doing well.

July 23, 2026
Rated 5 out of 5 stars

Super quick delivery and got 2 pairs of…

Super quick delivery and got 2 pairs of fabulous quality Kent & Stowe secateurs for £20 less than anywhere else. More than happy. And loving the gardening jobs to do right now emails. First time I've ever been happy to end up subscribed just because I bought something.

July 28, 2026
Rated 5 out of 5 stars

Dahlia 'Café au Lait'

Extremely pleased with the Dahlia 'Café au Lait' and seeds purchase. The items arrived quickly and in perfect condition. The Dahlia is currently in flower and a great delight. The tomato seeds are a repeat purchase as these have done very well this year. Can definitely highly recommend purchasing from Marshalls Garden.

July 21, 2026
Rated 1 out of 5 stars

Terrible service!

Terrible service!! Ordered leek plants and received them all out of packaging complained and sent photos was then if I wanted a refund or replacement still waiting.Ordered tomato plants last year and received them this year with a£10 sorry note

July 27, 2026
Marshalls Garden logo

Reply from Marshalls Garden

Good Morning Andy

We are very sorry to hear about the issues with your leek plants arriving out of their packaging and the delay in resolving your request for a replacement order. This has been done for you now. We also regret the past experience with your tomato plants but pleased you were able to use the voucher.

Best Wishes
The Marshalls Garden Team

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