I had miss my monthly payment which I was worried about . The reason being my previous months hours were not a full month so my pay was down. The agent I spoke to was easy to speak to and arranged fo... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Marsh Finance helped me when I needed a car, years later my job was affected by restructuring and i was let go. I spoke to customer services, special thanks to Abdul & Sarah, who restructured my... See more
Company replied
By far the best team I have worked with in regards to car finance. Family run business and always happy and willing to help. Requested a call back due to a missed payment on my account and the team we... See more
Company replied
I can’t thank you enough Mashy for the help and support you gave me during what was a really stressful and upsetting time. After being messed around, I was feeling overwhelmed, but Mashy took the time... See more
Company replied
Company details
Written by the company
We’re a family owned independent motor finance company, who has been established and lending to the public since 1973.
Contact info
Crossfield Mill, Crawford Street, OL16 5RS, Rochdale, Manchester, United Kingdom
- 01706 648882
- enquiries@marshfinance.co.uk
- marshfinance.co.uk
4.6
Excellent
526 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Akbar was more than helpful with my…
Akbar was more than helpful with my queries very quick and efficient!!
October 28, 2025
Unprompted review
Reply from Marsh Finance
Hi Lamoya,
Thank you for your feedback! We’re delighted to hear Akbar was able to help you so quickly and efficiently 😊. We’ll be sure to pass on your kind words to him.. he’ll be thrilled to hear them!
The Marsh Finance Team
Reply from Marsh Finance
Hi Sal,
Thank you for your kind feedback! We’re so pleased to hear you found our team friendly and helpful 😊. We’re always here if you ever need a hand in the future.
The Marsh Finance Team
Reply from Marsh Finance
Hi Wendy,
Thanks for your review! We’re really glad to hear you found our team very helpful 😊.
Should you need us in the future, please do not hesitate to reach out!
The Marsh Finance Team
Good Customer Service
Customer service adviser/person I spoke to was amazing, spoke to me with respect and kindness, answered all the questions I had and did it as quick as possible, very happy with my experience in dealing with Marsh, thanks.
October 24, 2025
Unprompted review
Reply from Marsh Finance
Thanks so much, Shane! 😊 We’re really pleased to hear you had such a positive experience and that our team treated you with respect and kindness. It’s great to know all your questions were answered quickly — we really appreciate your feedback and kind words!
There understanding and help they give…
There understanding and help they give especially what I've been through
October 22, 2025
Unprompted review
Reply from Marsh Finance
Thank you, Ian. 😊 We really appreciate your kind words and are so glad to hear that our team’s understanding and support have helped, especially given what you’ve been through. We’re always here if you need us.
Change in payment date
Rung up wanting a change in payment date due to employer not paying my full wage amount. However it was too late but was advised in the best way to go about changing. Spoke to a nice gentleman. Highly recommend
October 23, 2025
Unprompted review
Reply from Marsh Finance
Thanks so much, James! 😊 We’re really glad to hear our team member was able to give you clear advice and that you found the call helpful. We appreciate your kind words and your recommendation — it means a lot to us!
10/10 - Morgan’s a star
I spoke with Morgan on the phone and she was amazing. Really helpful and done everything I needed and gave me all the information I needed. Couldn’t of asked for a better person on the other end of the phone.
October 23, 2025
Unprompted review
Reply from Marsh Finance
Thanks so much for your lovely feedback, Matthew! 😊 We’re so pleased to hear that Morgan took great care of you and made the whole process easy and informative. She’ll be thrilled to know her support made such a difference to your experience!
Great communication
October 23, 2025
Unprompted review
Reply from Marsh Finance
Thanks, Ben! 😊 We’re really glad to hear you were happy with the communication. We appreciate you taking the time to share your feedback!
Gemma was very kind
Gemma was very kind, patient and helpful. I have sensitive info on my account and she took that into consideration and worjed around it for. I am relieved with the outcome.
October 22, 2025
Unprompted review
Reply from Marsh Finance
Thank you so much for your lovely feedback, Melody. 😊 We’re really glad to hear that Gemma handled your situation with kindness and care, and that you felt supported throughout the process. We’ll be sure to share your kind words with her — she’ll be so pleased to know she made a positive difference.
The customer service was very helpful
The customer service was very helpful, easy and quick.
I called regarding my settlement figure and the transfer was done within minutes. Masheail made it really easy and was very helpful.
October 21, 2025
Unprompted review
Reply from Marsh Finance
Thanks so much, Huzaifa! 😊 We’re really glad to hear that Masheail was able to help quickly and make everything easy for you. We’ll be sure to pass on your kind words — she’ll be so pleased to know she made your experience a positive one!
Communication was great
October 21, 2025
Unprompted review
Reply from Marsh Finance
Thanks so much, Andrew! 😊 We’re really glad to hear you were happy with the communication. We appreciate you taking the time to share your feedback!
Very easy to solve a problem when you have one
Very nice, very easy talking very helpful thank you very much
October 21, 2025
Unprompted review
Reply from Marsh Finance
Thank you so much, Ana! 😊 We’re really happy to hear you found our team easy to talk to and helpful. We truly appreciate your kind words and the time you took to share your experience!
Sarah was very polite and helpful every…
Sarah was very polite and helpful every time I have been on the phone to yourselfs.
October 21, 2025
Unprompted review
Reply from Marsh Finance
Thanks so much, Jamie! 😊 We’re really glad to hear that Sarah has been polite and helpful every time you’ve spoken with us. We’ll be sure to share your lovely feedback with her — she’ll be so pleased to hear it!
I had a payment issue as I had been off…
I had a payment issue as I had been off sick and didn't receive sick pay. A very nice woman called mash helped me resolve this very good customer service thank you mash for your help.
October 21, 2025
Unprompted review
Reply from Marsh Finance
Thank you so much for your kind words, Ray! 😊 We’re really glad our team could help you get things sorted during a difficult time. It’s great to hear you were happy with the support and service you received — we’ll make sure your feedback is shared with the team. Take care, and we wish you all the best in your recovery!
Easy & quick
October 20, 2025
Unprompted review
Reply from Marsh Finance
Supporting our customers without leaving them waiting is a priority, and your review confirms this. Thank you for leaving your thoughts.
Quick and effective
No long wait to speak to someone
Query dealt with quickly and effectively
October 20, 2025
Unprompted review
Reply from Marsh Finance
Thank you for your kind words. It's great to see that your query was handled smoothly and quickly, and that your issue was resolved. If you need any future support, just reach out!
Very helpful and sorting my enquiry…
Very helpful and sorting my enquiry straight away . Kind and polite lady who dealt with it . Many thanks again
October 20, 2025
Unprompted review
Reply from Marsh Finance
Thanks for the review Suzanne! Helping our customers is a priority, and it's amazing to see that come true in your case 🙂.
He are really help me no have a worlds…
He are really help me no have a worlds to thank you
October 20, 2025
Unprompted review
Reply from Marsh Finance
Thank you for your five-star review. We're happy to see that your experience was up to your expectations.
Reply from Marsh Finance
Hi Latoya, we're delighted to see that your experience with Marsh Finance was five-star quality. Thanks for taking the time to leave a review 😊.
Very helpful and understanding.
I spoke with abdul. Great communication, Very helpful and understanding.
October 18, 2025
Unprompted review
Reply from Marsh Finance
Thanks for the review Josh. It's great to see that Abdul communicated well and met your expectations!
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