Marthalondon Reviews 288

Poor quality clothing
Poor delivery - arrived too late
Sizing wrong - not a UK company
They won't send a returns label address so you are stuck with their rubbish quality clothing & they have your money!
Do not get conned

ordered 2 shirts, when they eventually turned up 3 weeks later they looked nothing like the poster I ordered them from, when I put them on I couldn't get my arms down the sleeves and the length just about reached my belly button, cheap crappy fabric. No refund only a 50 percent voucher off my next purchase....yeah! Like I'm going to make a next purchase

Quality of goods is very poor - nothing like the picture. Check sizing as items vary.
They won't offer refund if item was bought in a promotion just a voucher with 50% off towards another purchase which is useless, would never order from them again.
You can't just return the items as you have to wait for them to send you a return form which they won't do as they offered you a voucher!

Ordered a jacket from what i thought was a uk based company found out when it took nearly 4 weeks to arrive that it wasnt, the quality of the jacket is very low grade & wrong sized. It cost me £50 (i got a better quality jacket from temu for £16) I wanted to return it & according to them cant, as i got it on a promotion. The "promotion" was a first order. I wish id read up about martha london before i ordered as i certainly wouldnt have been conned out of £50.

The dress was far too big I’ve been trying to get a return address sending 3/4 times no response. Anyone have their details
Any help please 🙏

Wish I had read all the reviews first before purchasing " a beautiful Cashmere cardigan!" which turned out to be a printed shirt!. Oh well a valuable lesson learnt lol

Ordered a cat ornament. Understood it wouldn't be high quality but shocked by how poor it was and how different in appearance from the website photo.

Ordered a beige mens shirt but rec'd a white one of extremely poor quality. Have emailed the company but after now reading other reviews I'm not expecting a reply. AVOID THIS COMPANY LIKE THE PLAGUE!!!

Just recieved my dress and it is nothing like the description it supposed to be it is absolutely awful it is supposed to be wool and it is polyester!!It has come from China not London. Do not buy from this company they are sharks .!!!

If I could give this site a zero I would. It is a disgraceful company with seriously dodgy refund policy. The extremely poor quality of the items is shockingly bad. I feel completely ripped off by this scammer company

The biggest load of crooks I have ever been unfortunate enough to order from.
Once was enough. Steer clear of this unscrupulous bunch! They will do anything to trick and cheat you.

Delivery late, coat NOTHING like that advertised, then turns out company in China, delayed giving return info and then stated that as on discount, couldn't return anyway. Do not touch this company, shouldn't be allowed to trade in the UK considering the number of other negative reviews!!!

This has now been investigated by National Cyber Security Further to previous complaints, by other consumers. Also, Internet Web crime organisations. BBC Watchdog.

The delivery was beyond late. I had to chase up more than once. When it eventually arrived, I went to try the top & couldn't understand what was wrong.
It then became apparent that the seam from the bottom of the right side of the garment all the way to the top of the sweater .
Having reported the fault I then discovered i was expected to pay to return the item, despite i had taken photos of the damaged item.
Clearly I will never buy from them ever again!

Useless company, possibly a scam. They do not want to accept a return even though they advertised it to start with. The company is registered in China and had no address in the UK. Has anyone thought of suing them?

Ordered a coat from these scamers my heart sank when it took so long to arrive it was then I realised it was some more tat from China the Internet seems to be full of these scamers from China when this so call puffer coat arrived it was completely crap no padding and very flimsy you couldn't even go out in it on a mild day tried to get a refund no answer to my e mails so a complete scam
B Fielding

Absolute rip off don’t buy anything from them. Product I bought nothing like received and they won’t give refund despite saying they will on the website. All fake reviews on there actual website. Should be called Martha china

Please do not deal with this company! I ordered a polo shirt for my husband and a handbag for myself, which was described as leather and looked wonderful in the photos. When they FINALLY arrived after 3/4 weeks, the handbag was clearly plastic and resembled a shopping bag more than a handbag! The polo shirt which was described as cotton, was a cheap silky material and nothing like the photo!
When I contacted MarthaLondon I was told I was not eligible for a refund as the items were sold in a promotion! What they offered me was a 50% refund on my next purchase, which is worth nothing as I would never order from them again!
Please be aware, these are cheap items sold from China and not worth the money they are asking.

Can I urge reviewers to contact the BBC programme Watchdog? Maybe, if we get enough people to do that, they might investigate this scam company.

Please stay well away from this company paid over 60 euro for a red dress. The dress looked really nice and good quality on website. Dress got delivered and you can see through it. The material is that bad and out of shape. Please do not I repeat do not waste your money stay well away from this company.