Marthalondon Reviews 288

The images of products on line bear no resemblance to the product sent. Very poor quality materials and sizing. Need to be examined under Trade Descriptions Act. Complete con.

I ordered what was advertised as the Maxime Men’s Casual Vintage Polo Shirt for £30 as a Christmas gift for my dad. The website described it as “handmade with care and passion,” “soft fabric, gentle on the skin,” and offering a 30-day money-back guarantee.”

What arrived after three weeks was nothing like the listing. An awful, cheap polyester shirt, clearly drop-shipped from China. The fabric felt synthetic and flimsy – genuinely so poor that I’m convinced it would melt or go up instantly if exposed to heat. Completely unsuitable as a gift and nowhere near the product shown online.

I contacted Martha London to request a returns form, but despite emailing, I’ve received no response. Their advertised money-back guarantee is clearly meaningless – no returns process, no customer service, nothing.

This mirrors what other reviewers have said – misleading descriptions, poor-quality items, and false guarantees. I regret not reading the reviews beforehand and feel misled by their Trustpilot score.

Save your money and shop elsewhere.

Just received my order, and to be honest I'm very disappointed. I didn't realise the Trust pilot reviews were false until I came here. The jumpers are very poor quality and sizing could be better. After reading the reviews here I don't expect to get my money back. Buy will update if the company is at least honest about their returns guarantee

Don't buy from this company they sell very poor quality clothing and do not send a return address.They will not refund you. Be warned.!!!!

The jumper I ordered was advertised as cashmere but was polyester and different colours from the advertised product. I contacted the company to ask for the jumper as advertised but have yet to receive a satisfactory response. Do not buy from this company.

This company offers sub standard products incorrectly discribed and then refuse statutory right for redund as advertised and quote the policy on reduced or sale items as excluded when all items are in sale so if you are not satisfied no refund is paid only an offer to reduce any other item ..total rip off and woyld never buy anything from this company

Goods cheap and nasty coming from abroad - nothing like the advert. Going in the bin

Selling items not as per photos. BE AWARE - You will receive different looking and dissapinting product.

Very poor quality product, I'll fitting, flimsy and has no labels.
Return label not included as promised.
Emailed them to request return and refund, no response. I have no hope of receiving my money back.
Do not buy from this company.

I recently ordered a trench coat that was meant to be padded and insulated. I spent fifty seven pounds on the jacket in a sale where it was meant to be one hundred & twenty pounds.

What I actually received was a crappy, thin polyester based piece of cloth that was worth about ten pounds.

It says they are UK based, but they are lying. It's from China, and it comes from china too.

How the hell are these people still allowed to trade, when they are generally ripping people off with poor quality clothing at extortionate prices.

What makes me laugh is when you go on their website, it says their Trust Pilot ratings are four to four and a half out of 5 yet, when you come here, they barely scrape one star.

Please, please please stay away from this company.

YOU HAVE BEEN WARNED!!!

Ordered a porcelain cats head. What was delivered is complete piece of junk, a total lump of plastic with painted eyes. that looks disgusting and pathetic. There guarantee states easy returns and a full refund !! I have been trying for two painful months ! And it’s impossible to get your money back and you have to send it back to china at your own cost. They are a complete scam, nothing more than a bunch of corrupt crooks that con you out of your hard earned cash. Read trustpilot first so you don’t get robbed and fooled.
Barbara shaw

Ordered 2 cats heads that looked good quality. Received a much smaller inferior copy that was tat. Wish I had done my homework and read the reviews beforehand.

They tell lies. Waterproof Jacket NOT Waterproof. I mean not even slightly water resistant.
Everything is always reduced so they won't refund on promotional offers. Which means they NEVER REFUND which is illegal as there products are NOT what they say they are.
Stay well away from this company if you have any sense.

Disgusting company, send extremely poor quality goods which also are incorrectly sized, then won't provide a refund just want to give you a discount off more poor quality clothing@^%#
As others say DONT TOUCH THIS COMPANY, REPORT THEM

Do not get fooled into buying the mens shirts they advertise,They are the worst thing I have ever brought.I suppose they will make good fire lighters.

This company is awful do not buy anything from them quality is very poor and not anything like the advertised items and they want you to pay to return them to an international addresskeponw3ll clear if 5hem

Don't have anything to do with this bunch of con artists.
I paid express delivery, it still arrived three weeks later, after Christmas and the most appalling plastic quality ever.
London is obviously now in China.

DO NOT BUY FROM THIS COMPANY!!
A company that uses “promotions” as a way to not provide a refund on items that are poor quality and clearly not as advertised. Absolutely appalling!

Ordered a marble cat. When opened on Xmas day it was nothing like the picture. Very cheap ,smaller eyes were awful overall a very poor quality item. Dull definitely not marble finish total crap
Will not ever use again !!!!!!!!!!!!! Ever

Ordered a marble cat, it's half the size what the photos shows on there website it's not marble it's terrible. Scam company