Mary Tanks Reviews 

289
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 264 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently highlight the excellent customer service and quick response times when addressing concerns, appreciating the helpfulness and understanding from the support team, especially for replacements. However, many customers frequently report significant issues with product sizing, often finding items either too small or too large despite following recommendations. Additionally, some reviewers express disappointment with product quality, noting flimsy materials, poor stitching, and bra inserts that shift or fall out after washing. Concerns also arise that the actual product differs from advertised images, particularly in finishing, and a few customers experienced significant order delays.

What people talk about most

Product

Consumers find product quality and sizing to be ambiguous, with many expressing disappointment. Reviewers... See more

Quality

Clients share ambiguous opinions on quality, with many expressing significant disappointment. Reviewers... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing frustration over delayed or... See more

Response time

Customers had positive experiences with response times, frequently praising the prompt and quick replies to... See more

Customer service

People report positive experiences with customer service, highlighting excellent communication and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The tanks are obviously made for the Asian market and 12 D is classed as large but still bears no correlation to bust size. In Australia a 12D correlated to a 34 inch bust. However, when I contact... See more

Rated 4 out of 5 stars

The parcel took 10 days to arrive which is more than expected these days. I have had parcels arrive from overseas in only a couple of days sometimes. However the seller warned in advance that they wer... See more

Rated 2 out of 5 stars

Don’t believe the advertising hype. Sizing was smaller than their recommendation and it’s a flimsy item, unlike the doctored advertising pictures. Website doesn’t load. Wore for a few hours and althou... See more

Rated 5 out of 5 stars

I ordered two tanks, one size larger as suggested, however, when they came yesterday after 2weeks or so, they were too big. The fabric is thinner than expected and looks different from the website b... See more


Company details


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3.3

Average

TrustScore 3.5 out of 5

289 reviews

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No history of asking for reviews

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3.3

All reviews

(289)

280 reviews in the last 12 months

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Rated 5 out of 5 stars

I haven't bought yet

I haven't bought yet, but I'm really pleased to have had my questions answered with such attention to accuracy. I am going to buy now that my enquiry has been treated with such excellent attention. Thank you Shan and Alex

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Two tanks

I ordered two tanks, one size larger as suggested, however, when they came yesterday after 2weeks or so, they were too big. The fabric is thinner than expected and looks different from the website but hopefully will be ok.
I emailed the company today and ordered 2 a size smaller. I can keep the others and pay the shipping for the replacement sized ones. Very prompt and positive response. Hoping these next ones will be suitable.

July 1, 2026
Unprompted review
Rated 1 out of 5 stars

No full refund and comes from CHINA!

I ordered as per size chart but didn’t fit also material is awful and would be very hot! Won’t give full refund only offered 30% which I refused and then offered 50% , I took that as I didn’t think I d get anymore, also from CHINA!!! Don’t order these!!

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Support

After 20 days, and several emails to follow up the delay (which were responded to and followed up almost immediately), my order finally arrived. Sadly, the tanks I ordered did not fit. However, after emailing Customer Support and explaining the issue, they were more than happy to replace the full order with a different size, albeit with a minimal postal charge. I couldn’t be happier with the Customer Support Team and how quickly and efficiently they respond to issues. Thank you.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

I couldn't be happier with the service…

I couldn't be happier with the service I've received from Mary's Tanks. The original purchase was easy and efficiently delivered. I ordered the wrong size and thought that was the end of it, but when I found I could get replacements, Mary's Tanks couldn't have been more helpful, both in advising the size I required and the speed of delivering the replacements. So friendly and communicative as well! The tanks themselves are everything I hoped for - one VERY happy customer!

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Whilst the garments are not suitable…

Whilst the garments are not suitable for me, Alex took the time to ask for my measurements to see if there was a size suitable. Alex was honest and upfront about the sizing and did not fancy it up to make me buy something that in all probability, would not fit. Congratulations on the transparency.

June 29, 2026
Unprompted review
Rated 3 out of 5 stars

help to keep lining straight

I started really loving my tops, but since washing them a few times I fine the bra linings don’t stay in place & keep double in half…I feel they need to be stitched in place…it’s not easy to get them straight, but they don’t stay that way….any help to stop this🎈

June 28, 2026
Unprompted review
Rated 1 out of 5 stars

Poor product misleading advertising

1. The fabric is nylon ,see through and unsuitable for summer wear when it would normally be worn Totally different look to that advertised. I expected some cotton
2. Sizing chart is way out XL would be lucky to it a size 12B
3. Took a long time to be delivered and came in the delivery packaging that comes from YTO china.
Very poor product

June 28, 2026
Unprompted review

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