Hearing Aid Repair Shop Reviews 

41
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Having tried to get my wife's in ear hearing aid repaired ( only needed a pull out cord replaced ) and been quoted between £100.00 and £150.00 locally, I was delighted to find HARS were able to do... See more

Rated 5 out of 5 stars

So far a quick reply to my email and a good explanation as to what can be done, so I'll be sending my hearing aid to them so that hopefully it can be repaired.

Rated 5 out of 5 stars

Posted hearing aids for inspection, clean and replacement wax guard mounting (Phonak aids are prone to losing these). The aids were posted on Tuesday and back on Friday with all work completed. Commun... See more

Company replied

Rated 5 out of 5 stars

I have used HARS three or four times over the last three years as my aids are getting older but still suitable for my hearing They are always helpful and knowledgeable This time my a... See more

Company replied

Company details

  1. Hearing Aid Repair Service

Written by the company

Founded in 2002, the Hearing Aid Repair Shop (HARS) offers a fast and efficient repairs service of all makes and models of hearing aids. Based at alongside the Mary Hare Hearing Centre in West Berkshire, HARS is a joint venture company. We are owned by Mary Hare School for deaf children and a large multi-national hearing aid company. 50% of our profits go to Mary Hare School, so by having your hearing aid repaired with us you’re actively supporting the education of hundreds of deaf children and young people.


Contact info

4.8

Excellent

TrustScore 5 out of 5

41 reviews

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4.8

All reviews

(41)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

I needed a very urgent repair

I needed a very urgent repair to my hearing aid due to an imminent holiday. I tried a number of more local companies as I live in Brighton but HARS were the only people that offerered on site repairs. I came up on the train that day and I am delighted to report that my hearing aid is repaired and I shall be back for new batteries after the holiday. Brian was great to deal with, he understood my ugency and clearly the rest of the team are first rate too !!!!!

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

So glad I found these guys online when one of my aids stopped working!
Their service is amazing and after posting my aid late on a Thursday I received the quote on the Friday and received it back Tuesday lunchtime!
I really like that they give 50% of profits to the school for the deaf unlike all the commercial giants out there!
Incredible that I received it back in less time than I was going to have to wait for an appointment locally on top of which would have been repair time too.

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Going the extra mile.

Local hearing centre said that my hearing aids could not be fixed as they were unable to get required parts. I found HARS on the web and made contact with Gary who was confident that they could repair the hearing aids. I explained that I needed them back within the week as going on holiday. Absolutely brilliant efficient service. Hearing aids repaired and serviced, just like new and back to me within 4 working days.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service unfortunately my hearing aids we’re beyond repair but Gary found suitable replacements at a very at very reasonable price and was kept well informed of what was happening well pleased would highly recommend

October 25, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Service!

I contacted HARS after having been told that my 8-year-old hearing aid was unrepairable. Communication was great and instructions for despatching the hearing aid were clear. I was delighted to receive my fully functioning aid back within a few days, together with complimentary batteries. I wouldn't hesitate to use HARS again should the need arise.

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful service from Mary Hare…

Wonderful service from Mary Hare Hearing Services... excellent repair of a broken hearing aid and first-class service. Courteous and efficient, phoning up with a quote on receipt of the hearing aid and kindly ensuring a swift return.

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service and a speedy delivery. I was previously advised that my old hearing aid was no longer supported service wise by the original provider. Fortunately HARS repaired it and it now functions perfectly. I definitely recommend HARS for hearing aid repairs.

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent as expected

Excellent as expected. The service provided was brilliant. Our expectations were based on previous use of HARS and we were not disappointed. The hearing aids are working well and the communication and tracking were awesome. Many, many thanks.
Eric B.

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

I sent my broken hearing aid to HARS…

I sent my broken hearing aid to HARS for a quote for repair. The request and postage (Royal Mail Tracked 24) was very easy and straightforward. I was delighted with the quick response by email and the quote was very reasonable. I will use Hearing Aid Repair Shop again and have no hesitation in recommending them to anyone who is in need of their services. Thank you HARS it has been a pleasure dealing with you.

February 17, 2025
Unprompted review
Rated 5 out of 5 stars

COMPLETE SATISFACTION

From the moment Gary answered my telephone call of Monday January 27, I had the impression that I was in contact with a Company who were very experienced in hearing aid repairs. 7 working days later , my impression was proved to be 100% correct when I received my 10year old Phonak in the ear aids completely repaired and refurbished to a higher standard tham my existing 9 month aids of the same specification .
HARS quality,service level and professionalism is second to none

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing company HARS are a great company to deal with

HARS are a great company to deal with, the service, communication and costings I received were amazing. My Oticon hearing aid is 9 years old and was in poor condition, HARS carried out an excellent refurbishment at a fraction of the cost of purchasing a new aid. I would highly recommend this company to anyone needing new life put into their hearing aids.

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

Hear hear,

Hear hear,
This is the second time I have used HARS. Turn-around time, repair quality and cost are second to none. Website is excellent and offers all the proper information before you send your hearing aid(s) off. In this case I sent one of my hearing aids on Wednesday and received it back, fully repaired on Saturday - and with a six months guarantee. Most impressive.

August 10, 2024
Unprompted review
Rated 5 out of 5 stars

Superb service. Highly Recommended

Superb service. No similar service exists, on Merseyside, which I am aware of. After making a complete ass of cleaning one of my Oticon BTE aids, I posted my aid on 14th October, and received it back on 18th October. Given they are closed weekends, one cannot say fairer than that. They even established a bespoke communication given that I live alone, and cannot hear, on the telephone, without the errant aid. Payment method likewise. Will send my left Oticon BTE aid, for a service, and clean, in due course.

October 14, 2022
Unprompted review

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