Having tried to get my wife's in ear hearing aid repaired ( only needed a pull out cord replaced ) and been quoted between £100.00 and £150.00 locally, I was delighted to find HARS were able to do... See more
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So far a quick reply to my email and a good explanation as to what can be done, so I'll be sending my hearing aid to them so that hopefully it can be repaired.
Posted hearing aids for inspection, clean and replacement wax guard mounting (Phonak aids are prone to losing these). The aids were posted on Tuesday and back on Friday with all work completed. Commun... See more
Company replied
I have used HARS three or four times over the last three years as my aids are getting older but still suitable for my hearing They are always helpful and knowledgeable This time my a... See more
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Company details
Written by the company
Founded in 2002, the Hearing Aid Repair Shop (HARS) offers a fast and efficient repairs service of all makes and models of hearing aids. Based at alongside the Mary Hare Hearing Centre in West Berkshire, HARS is a joint venture company. We are owned by Mary Hare School for deaf children and a large multi-national hearing aid company. 50% of our profits go to Mary Hare School, so by having your hearing aid repaired with us you’re actively supporting the education of hundreds of deaf children and young people.
Contact info
Unit 48 (S1), Parkway, RG14 1AY, Newbury , United Kingdom
- 01635 48724
- Info@hars.co.uk
- maryharehearingservices.co.uk
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I needed a very urgent repair
I needed a very urgent repair to my hearing aid due to an imminent holiday. I tried a number of more local companies as I live in Brighton but HARS were the only people that offerered on site repairs. I came up on the train that day and I am delighted to report that my hearing aid is repaired and I shall be back for new batteries after the holiday. Brian was great to deal with, he understood my ugency and clearly the rest of the team are first rate too !!!!!
Amazing service
So glad I found these guys online when one of my aids stopped working!
Their service is amazing and after posting my aid late on a Thursday I received the quote on the Friday and received it back Tuesday lunchtime!
I really like that they give 50% of profits to the school for the deaf unlike all the commercial giants out there!
Incredible that I received it back in less time than I was going to have to wait for an appointment locally on top of which would have been repair time too.
Going the extra mile.
Local hearing centre said that my hearing aids could not be fixed as they were unable to get required parts. I found HARS on the web and made contact with Gary who was confident that they could repair the hearing aids. I explained that I needed them back within the week as going on holiday. Absolutely brilliant efficient service. Hearing aids repaired and serviced, just like new and back to me within 4 working days.
Repair and service of pair phonac hearing aids.
Very helpful advice no hidden extras very efficient done and delivered back in 48hours.Would confidently recommend this service to anyone.
Excellent service
Excellent service unfortunately my hearing aids we’re beyond repair but Gary found suitable replacements at a very at very reasonable price and was kept well informed of what was happening well pleased would highly recommend
Amazed that my hearing aid has been…
Amazed that my hearing aid has been repaired and is as good as new
they do a professional, great job
ease of use, quick, great job always, i wouldn't trust my expensive aids with anyone else, simply the best
Excellent and quick service!
Excellent and quick service,5 days and aids were returned, 1 repaired and 1 serviced
Excellent service very quick and…
Excellent service very quick and helpful. I would recommend them to anyone with hearing aud problems.
Brilliant Service!
I contacted HARS after having been told that my 8-year-old hearing aid was unrepairable. Communication was great and instructions for despatching the hearing aid were clear. I was delighted to receive my fully functioning aid back within a few days, together with complimentary batteries. I wouldn't hesitate to use HARS again should the need arise.
Wonderful service from Mary Hare…
Wonderful service from Mary Hare Hearing Services... excellent repair of a broken hearing aid and first-class service. Courteous and efficient, phoning up with a quote on receipt of the hearing aid and kindly ensuring a swift return.
Great service
Great service and a speedy delivery. I was previously advised that my old hearing aid was no longer supported service wise by the original provider. Fortunately HARS repaired it and it now functions perfectly. I definitely recommend HARS for hearing aid repairs.
Excellent as expected
Excellent as expected. The service provided was brilliant. Our expectations were based on previous use of HARS and we were not disappointed. The hearing aids are working well and the communication and tracking were awesome. Many, many thanks.
Eric B.
I sent my broken hearing aid to HARS…
I sent my broken hearing aid to HARS for a quote for repair. The request and postage (Royal Mail Tracked 24) was very easy and straightforward. I was delighted with the quick response by email and the quote was very reasonable. I will use Hearing Aid Repair Shop again and have no hesitation in recommending them to anyone who is in need of their services. Thank you HARS it has been a pleasure dealing with you.
COMPLETE SATISFACTION
From the moment Gary answered my telephone call of Monday January 27, I had the impression that I was in contact with a Company who were very experienced in hearing aid repairs. 7 working days later , my impression was proved to be 100% correct when I received my 10year old Phonak in the ear aids completely repaired and refurbished to a higher standard tham my existing 9 month aids of the same specification .
HARS quality,service level and professionalism is second to none
Thank you for your excellent service
Thank you for your excellent service. It was swift, efficient and affordable.
Amazing company HARS are a great company to deal with
HARS are a great company to deal with, the service, communication and costings I received were amazing. My Oticon hearing aid is 9 years old and was in poor condition, HARS carried out an excellent refurbishment at a fraction of the cost of purchasing a new aid. I would highly recommend this company to anyone needing new life put into their hearing aids.
Hear hear,
Hear hear,
This is the second time I have used HARS. Turn-around time, repair quality and cost are second to none. Website is excellent and offers all the proper information before you send your hearing aid(s) off. In this case I sent one of my hearing aids on Wednesday and received it back, fully repaired on Saturday - and with a six months guarantee. Most impressive.
Superb service. Highly Recommended
Superb service. No similar service exists, on Merseyside, which I am aware of. After making a complete ass of cleaning one of my Oticon BTE aids, I posted my aid on 14th October, and received it back on 18th October. Given they are closed weekends, one cannot say fairer than that. They even established a bespoke communication given that I live alone, and cannot hear, on the telephone, without the errant aid. Payment method likewise. Will send my left Oticon BTE aid, for a service, and clean, in due course.
Absolutely brilliant from start to…
Absolutely brilliant from start to finish
Great repair and very quick would not hesitate to use again
First class
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