We are overflowing with gratitude for your outstanding business. From the very beginning to the end, Christine’s exceptional customer service shone through, as she communicated and collaborated with o... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Working with Mashi Box was so easy and fun. It's a small company who puts a lot of love into curating an exciting treat for people to experience. The box turned out amazing and everyone was so happy t... See more
The items are nice and the customer service is good, but many of the items on their website are not accurate on the stock. On both purchases I've made recently I've had things not arrive because they'... See more
Me and my fiance placed two separate orders he got me one as a gift and I bought myself some little extras they offered to combine our order and send me the money back for shipping they were so sweet... See more
Company details
Written by the company
We are an Asian snack box company that sells different tiers of Asian snacks boxes. We also have various bundles of popular Asian snacks, food and candy.
Contact info
1750 Lundy Ave #611652, 95161-1652, San Jose, United States
- info@mashibox.com
- mashibox.com
4.4
Excellent
228 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Favorite Asian snacks!!!
I ordered twice now and have loved everything I got with my scoops! Each time was only a few weeks apart and both times I got different stuff. I also ordered ramune sodas and those were packed perfectly. I was overall very happy with everything! I will continue to order for my favorite Asian snacks!
April 27, 2023
Honestly amazing I loved everything I…
Honestly amazing I loved everything I bought and it was packaged so well
April 25, 2023
Really good stuff for the price
April 27, 2023
Super fun!!
Great quality products and very fast shipping. I will definitely be ordering again!
April 27, 2023
Amazing snacks!
I love the snacks and the customer service is amazing! I already purchased twice and will be purchasing more in the future!
April 27, 2023
The package is packed well .
The package was packed well. Everything I ordered was in my package. I even received a lot of free candies in my order.
April 25, 2023
It was really nicely packaged
It was really nicely packaged. When they sold out on an item they refunded me. And they even made sure that I confirm the order it all tasted great. Thank you!
April 1, 2023
Very caring and helpful shop owners!
Very caring and helpful shop owners!! Catered to my request for something in my box, loved trying all these new foods
April 5, 2023
The variety in my boxes was awesome I…
The variety in my boxes was awesome I love getting my mystery boxes from mashi and have been getting them from mashi for the past few years before them it was hit or miss when ordering the Asian mystery boxes but I found a company I absolutely love
April 3, 2023
It's pretty darn good!
I've ordered from here a couple of times now and enjoyed every box I got. And I've ordered for my family and friends as well. They all enjoyed it! I do love Mashi box and there amazing stuff!
April 1, 2023
I don't think the scoop was worth 16.99…
I don't think the scoop was worth 16.99 and then 10 dollars shipping too. I can get this stuff at my local Asian market.
March 30, 2023
Everything they have reminds me of my…
Everything they have reminds me of my childhood and im here for it.love the packaging and the deals they have on tiktok live as well is amazing.there are alot to choose from and to try,overall is been amazing purchasing from them❤️ and i have purchased twice already 😂 thank you guys
March 30, 2023
Best service I’ve ever had
Package didn’t take long to arrive and equal fair prices got a few freebies with my package
March 26, 2023
When I buy things
When I buy things from MashiBo, they usually arrive sooner than expected and are of great quality.
March 16, 2023
One of the best exotic shops out there…
One of the best exotic shops out there ran by an amazing staff. They have a wide variety of snacks for everyone. Plus they do asian snack scoops on tiktok live every other Wednesday. It’s a MUST attend!! 10/10 recommend!
March 24, 2023
Worth it, mostly would recommend!
It was pretty good, and I got many unique things I can't really find in the USA. I did get a few duplicate items, and many of the items were super small.
But, I'd say it is definitely worth it if you want to try snacks from other places! It's a pretty good price compared to other mystery snack boxes.
March 23, 2023
Amazing service
Every single time I have purchased it has always been such a lovely experience. The snacks are amazing and so is how well they are packaged. I always love the extras and the stickers make me happy. Super sweet customer service as well. 10/10!
March 22, 2023
I ordered during a live on TikTok :) I…
I ordered during a live on TikTok :) I love your store :)
March 10, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.