We are overflowing with gratitude for your outstanding business. From the very beginning to the end, Christine’s exceptional customer service shone through, as she communicated and collaborated with o... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Working with Mashi Box was so easy and fun. It's a small company who puts a lot of love into curating an exciting treat for people to experience. The box turned out amazing and everyone was so happy t... See more
The items are nice and the customer service is good, but many of the items on their website are not accurate on the stock. On both purchases I've made recently I've had things not arrive because they'... See more
Me and my fiance placed two separate orders he got me one as a gift and I bought myself some little extras they offered to combine our order and send me the money back for shipping they were so sweet... See more
Company details
Written by the company
We are an Asian snack box company that sells different tiers of Asian snacks boxes. We also have various bundles of popular Asian snacks, food and candy.
Contact info
1750 Lundy Ave #611652, 95161-1652, San Jose, United States
- info@mashibox.com
- mashibox.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
did not receive full order
Oh wow
Oh wow, where to start! Fast shipping, delicious goodies, and the generous freebies! I can’t thank you enough!
I absolutely loved the 40 count mystery…
I absolutely loved the 40 count mystery box!!!! It really was a masterpiece and I can tell that they handled it with care! I buy from them again!!!! Also the snacks were so good
I informed the company that I used the…
I informed the company that I used the wrong billing address when purchasing. I haven’t received any response for a week. I wanted to send a gift in time but I have no update on the shipping status.
Also, the app for tracking the order does not give up to date details on the shipping status. I would appreciate help with this order.
Outstanding Service 🫶🏼
Thank you so much for shipping it early! I know your super busy so that was so amazing of you! My boyfriend is going to LOVE them!!
I’ve been ordering from you guys for a…
I’ve been ordering from you guys for a bit now and every time it’s always been wonderful. I wanted to thank you guys for making such a wonderful site where people can buy snacks. My experiences with you guys have been nothing but amazing and the stickers that come with the orders are always so cute.
I really enjoyed everything that we…
I really enjoyed everything that we received in our scoop. What a fun thing to do with the family and experience different foods.
Best company ever
Budget friendly and yum
Many snacks for the price, I'll order again definitely
Definitely Recommend
It came faster then excepted and a lot of the snacks tasted amazing I also got a lot of free extras which was nice but I did order three I still have quiet a bit left over but I liked a lot of the food and so did my brother I would definitely recommend
Sanrio Mystery Snack Box
Yum! For the price, the box was filled with way too many tasty snacks. I loved it to bits. Will try another variety again!
The box
The only problem was the box was smashed in one one side. Thankfully the drinks and snacks were all in one piece. I like ordering from Mashi Box, and that little thing won't stop me from ordering again. :)
Welcoming team!!
Great team and makes me feel like family also great secure packaging and fast shipping!! LOVE YOU MASHIBOX
-Elite
I have used this company several times
I have used this company several times, never disappointed
The best snack shop I've ever ordered from!<3
I've ordered from mashibox many manyyy times and they are absolutely fabulous every single time. The snacks are so good and their prices are amazing!! I've used a ton of different sites and places to buy snacks from and this is the best!
Let’s hope it goes well
The first time I ordered it was canceled for fraud no reason given till I reached out on Instagram for answers I understand but the second/third time I ordered a email was sent to verify my orders so it wouldn’t be canceled. I got a box for Christmas and I loved it so I’m trying again I have enjoyed the actual product up until now and can’t wait for my next two
Sticker Surprise
I was pleasantly surprise to see amongst all the cute merchandise offered, there was some Shiba Inu stickers that I couldn’t resist!
The freebies and nice packages
It was so fun to do
It was so fun to do! I loved it so much and I am gonna buy another now!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








