MASMOVIL LUZ y GAS logo
Visit website

MASMOVIL LUZ y GAS Reviews 

201
•
TrustScore 3.5 out of 5

3.6

Energy Supplier
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Energy Supplier
  2. Green Energy Supplier

Written by the company

Ahora en MASMOVIL contrata Energía. Ahorrando en electricidad y Gas. ¿Quién dijo que la electricidad no podía ser barata? ¡Descúbrelo y Maximiza tu ahorro!

Contact info

3.6

Average

TrustScore 3.5 out of 5

201 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(201)

3 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

if you visit spain on the 90 day rule…

if you visit spain on the 90 day rule and want a spanish sim DO NOT USE MASMOVIL, they have taken 50 € from me in top up for two sims that they have blocked for no apparent reason and will not explain why, basically stolen the money, just avoid at all cost, try Lebera seem to be a lot more reliable so far

August 1, 2025
Unprompted review
MASMOVIL LUZ y GAS logo

Reply from MASMOVIL LUZ y GAS

Hi Paul,

We’re very sorry to hear about the situation you’ve described and we understand your frustration. We’d like to review your case in detail so we can find a solution as quickly as possible. Please email us at soycliente@masmovilenergia.es with your details and the issue you mentioned, so we can assist you directly.

Our goal is to provide a transparent and satisfactory experience, and we’ll work with you to resolve this matter.

Kind regards.

Rated 1 out of 5 stars

Nunca mas

Nunca mas. No acceptan Que te bajes. Te Cortan internet pero sigues esperando que pagues. Se Lavan las manos . No acceptan nada escrito por correo porque sabe que puede demonstrar que son culpables. Una pesadilla de empresa. Stay away be aware ! Thieves

July 23, 2024
Unprompted review
Show reviews in all languages. (201 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look