There are a large number of opportunities to buy [masonic] regalia on line. Many are similar but with the expected price variations and availability. I was very happy for the Regalia Store to supply m... See more
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Company details
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Manufacturers & suppliers of wide range masonic regalia, masonic rings & other gifts. Accredited safe & secure online store www.masonicregaliastore.co.uk for online shopping.
Contact info
46 Ramsden Road, S60 2QW, Sheffield, United Kingdom
- masonicregaliastore.co.uk
Asks customers to review
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Replied to 33% of negative reviews
Typically replies within 24 hours
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Although I applied too late to acquire…
Although I applied too late to acquire the actual regalia in tine, you did your best and now have it. I have no problems with the quality.Many thanks
It was good the only tho g that spoiled…
It was good the only tho g that spoiled it was it arrived late I had to inquire what has happened otherwise it was very good
The site was extremely slow
The site was extremely slow and the tracking did not work. What I ordered came through OK and in good time.
Excellent service from start to finish.
After initial problem
After initial problem, which I would have thought you would have got back to me about a week later, when I got back to you, was then sorted very quickly and the ordered items arrived very promptly.
Overall I was happy with the service that you provided.
Thankyou.
I struggled to order my regalia with…
I struggled to order my regalia with several sites. I rang this company and the deed was done in moments. Arrived quickly and reasonably priced. Friendly and efficient service.
Ordering was easy on the website
Ordering was easy on the website, good fast turnarou.d, highly recommended
Excellent quality badge
What a lovely, well made badge. The quality just shows.
Great contact by the Seller, first when the order was placed and then again when the completed order was ready for despatch.
Good customer service
When ordering it was stated that th goods would be delivered in 2 weeks it came in 3 weeks but the bank holiday came midway through the 2 weeks so I was happy with this.I was informed when the order was complete and also when it was being dispatched.I would order from this company again,as the apron badge and the collar jewel were of good guality
A short notice order fulfilled
A short notice order to provide WM, SW & JW aprons with appropriate named Lodge badge thereon. Order received two days before anticipated delivery. Good quality items at a reasonable price. Pleased with the items and service.
Quick and hassle free
Ignores emails, doesn't answer phone, doesn't deliver goods!
Ordered a package on 4th March, showing as in stock with 1-2 business day delivery. No further communications have been received from Regalia Store - despite several emails and use of the 'chat' function on the website. I have tried calling their London phone number (for a Sheffield based store!?) at different times of day but never an answer, and no reply to voicemails. No option to cancel the order on the website and get my money back. Not a good experience.
First class service from this company…
First class service from this company from order to delivery
Proper communications and promptness
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