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Regalia Store UK Reviews 

539
•
TrustScore 4.5 out of 5

4.7

Shopping & Fashion
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Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products and the wide selection, often finding exactly what they need. Many people highlight the superb service, noting prompt communication and efficient handling of orders. Reviewers frequently mention the fast and reliable delivery, with items often arriving sooner than expected. However, some customers also noted issues with customer service, specifically regarding a lack of response to inquiries or difficulties in obtaining solutions for faulty products or spare parts.

What people talk about most

Product

Customers had positive experiences with product quality, often describing items as excellent, well-made, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting prompt and fast delivery... See more

Quality

People report positive experiences with quality, consistently describing products as excellent, superb, and... See more

Service

Customers consistently note positive experiences with service, describing it as superb, faultless, and... See more

Order

Reviewers mention positive feedback about order, highlighting the ease of ordering and the prompt delivery of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There are a large number of opportunities to buy [masonic] regalia on line. Many are similar but with the expected price variations and availability. I was very happy for the Regalia Store to supply m... See more

Rated 5 out of 5 stars

Excellent product and service, web experience could have better, I fouind it difficult to place order and ended up ordering a pin I didnt want(not a problem). However, I requetsed early delivery and i... See more

Rated 5 out of 5 stars

I purchased a Provincial Case , The quality of which is superb @ £100.00. However I lost one of the Handle pins that hold it on. Eventually after some back and forth dialogue. I spoke with Ben, o... See more

Rated 5 out of 5 stars

I today have had a conversation with a Senior Manager of Regalia Store Ltd. I did put a negative review on previously. However on the assurance that He will be in touch with their Manufacturer... See more

Company details

  1. Shopping & Fashion

Written by the company

Manufacturers & suppliers of wide range masonic regalia, masonic rings & other gifts. Accredited safe & secure online store www.masonicregaliastore.co.uk for online shopping.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

539 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(539)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

dependable

Ordered the required medal _ it was delivered within a few days - it was the correct item - can't comment on the cost as it was a similar cost elsewhere also but I only need the one.

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

A delighted customer

Ben was very helpful and the grand case we received is fabulous and really very good quality,will definitely be a repeat customer in the future.
Thank you 😊
Wishing you all a very Happy Christmas🎅🎅🎅🎅

December 8, 2025
Unprompted review

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