Masorini Reviews 

4,794
•
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

I purchased DEO BLACK AND GOLD sunglasses order number ML 1340, paid on line, several weeks ago, when I inquired as to delivery date, no response other than an e mailed saying CONFIRMED? Cant get the... See more

Rated 1 out of 5 stars

Purchased items 15 May 2020 Received 1 pair of shoes in one delivery. Received 3 shirts in another delivery. 1 pair of shoes still not received 45 days later. Emailed Masorini and replies com... See more

Company replied

Rated 5 out of 5 stars

Easy to navigate site which is aesthetically pleasing overall, although slightly simple (not necessarily a bad thing!). I would have enjoyed seeing more photos of the actual products besides the sin... See more

Company replied

Rated 2 out of 5 stars

Ordered a shirt, it arrived soon enough so that was good, however the quality wasn’t good, stitching shoddy, loose threads around button holes. Cheap end Chinese type quality , thin fabric, tried to r... See more

Company replied


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2.6

Poor

TrustScore 2.5 out of 5

5K reviews

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2.6

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(4,794)

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Rated 5 out of 5 stars

I Found Masorini very nice and really…

I Found Masorini very nice and really liked the stuffs. i have already placed my first order. awaiting for my products. as soon as i get it, shall place new orders. items already in my wishlist for next order.

November 17, 2019
Unprompted review
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Reply from Masorini

Hi Anand,

Thank you for leaving us a review! We are committed to providing good service to our customers and this includes making sure that all orders are delivered on time. Please don't forget to check your email from time to time for your order and shipment updates. Have a great day and looking forward to your next purchases!

Have a great day!

Rated 1 out of 5 stars

thought i was buying Italian/american…

thought i was buying Italian/american shirts as the way the advert was structured, also paying in American dollars, i was amazed when i recieved an emai saying my goods were being shipped from china. i kept an open mind to see what the goods were like as i paid a hefty sum for 2 shirts, when they arrived i was completely amazed that a company could charge so much for the trash they sent me, the shirts are so small they would fit a child of about 8 to 12 years, the second time i have ordered from chinese company and the last, this stuff is utter trash fit only for rubbish tip, last time i buy from a chinese company they have no integrity or honor and sell rubbish.

November 15, 2019
Unprompted review
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Reply from Masorini

Hi Andy, thanks for sharing your feedback.

We’re sorry your experience didn’t match your expectations. It was an uncommon instance and this matter has been in our top priority. We have sent you an email corresponding to your concern. Kindly respond once you received it. Thank you!

Rated 5 out of 5 stars

Products look amazing

Products look amazing, very stylish and on trend. Can’t wait to hit the town with them on as from the West of Scotland! 👍

November 15, 2019
Unprompted review
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Reply from Masorini

Hi Steven,

It is glad knowing that you had an easy experience placing an order. May you have chosen the item that suited your interest and style. Hoping for your patience. Have a great day!

Rated 4 out of 5 stars

Nice

Nice site and nice product ✌

November 14, 2019
Unprompted review
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Reply from Masorini

Hi Daniel,

Indeed we have beautiful products and styles. Thank you for appreciating it. Have a nice day!

Rated 5 out of 5 stars

Excellent

Excellent good response

November 14, 2019
Unprompted review
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Reply from Masorini

Hi there,

We appreciate you taking the time to leave us your 5-star review. Feel free to contact us back if there is anything we could assist you with.

Have a great day!

Rated 5 out of 5 stars

Shopping and payment was…smooth

Shopping and payment was straightforward.Hopping delivery will also run smoothly.Keep up with the good job.

November 14, 2019
Unprompted review
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Reply from Masorini

Hi Daniel,

Thank you for leaving us a review! We are committed to providing good service to our customers and this includes making sure that all orders are delivered on time.

Have a nice day! :)

Rated 5 out of 5 stars

Thanks

Thanks for your help today

November 14, 2019
Unprompted review
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Reply from Masorini

Hi Mohamed,

Wow! Your 5-star review is very overwhelming! If there is something we could help with, please let us know.

You have a good one! :)

Rated 5 out of 5 stars

Products looks classic international…

Products looks classic international class with design and quality which has motivated me to go for purchase. Its first purchase for me and expecting the best product. If it qualifies all standards of international quality then I am sure to be your regular customer with lots of recommendation to my other contacts/friends/colleagues.

keep it up! Cheers!

November 14, 2019
Unprompted review
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Reply from Masorini

Hi Ravi,

Indeed we have beautiful products and styles. Thank you for appreciating it and for purchasing with us. May you have chosen the best item for you. Hoping for your patience. Have a nice day!

Rated 5 out of 5 stars

Great experience within the store!

Great experience within the store!

I completed my order within minutes!

November 13, 2019
Unprompted review
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Reply from Masorini

Hi there,

Thanks for sharing your wonderful experience. Please don't forget to check your email from time to time for your order and shipment updates. Have a great day and looking forward to your next purchases!

Rated 4 out of 5 stars

Ordering was easy

Ordering was easy, but I noticed AFTER ordering that I would have gotten -25% discount using a code that was presented in the front page. Would have been nice to have a notification about this on the page where The order is made.

November 13, 2019
Unprompted review
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Reply from Masorini

Hi there Mila!

Thanks for sharing your wonderful experience. Your suggestion is greatly appreciated. Please don't forget to check your email from time to time for your order and shipment updates.

Have a great day!

Rated 5 out of 5 stars

great selections

November 12, 2019
Unprompted review
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Reply from Masorini

Hi Osama,

We are happy that you leave us these positive notes, and thank you for the 5-star review.

Have a wonderful day!

Rated 5 out of 5 stars

Wasn't planning on buying anything but...

Wasn't planning on buying anything, just browsing through. But somehow the watches caught my attention. I fell in love quite instantly! Ended up buying two! Got a welcome discount. Can't wait for my watches to be here. Not rushing or anything so the free delivery is a wonderful option! Thanks!

November 12, 2019
Unprompted review
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Reply from Masorini

Hi there,

We really loved reading your positive comments towards us. We always aim for our customer's happiness and satisfaction after shopping in our shop. We hope you'll receive them soon and may you use them on your trips and outings!

Rated 5 out of 5 stars

Very quick service liking the free…

Very quick service liking the free delivery too!!

November 11, 2019
Unprompted review
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Reply from Masorini

Hi Steve,

We are incredibly grateful that you took the time out to leave us this note. It is glad knowing that you had an easy experience placing an order. Hoping for your patience. Have a great day!

Rated 5 out of 5 stars

So far so good...keep it up.

November 11, 2019
Unprompted review
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Reply from Masorini

Hi Abhijeet,

Thank you for your nice review. We really appreciate it. May you have chosen the best item for you. Hoping for your patience. Have a nice day!

Rated 4 out of 5 stars

It's a perfect look and collection for…

It's a perfect look and collection for this winter. Awesome collection.

November 11, 2019
Unprompted review
Masorini logo

Reply from Masorini

Hi Rajkamal,

Thanks for the wonderful review. We are absolutely delighted that you enjoyed using purchasing. Our team atMasorini strives to provide you with the absolute best, every day. Again, thank you so much!

Rated 1 out of 5 stars

Hello! Where is my order#MS224153 !?!?

It’s been 10 days since I paid and placed the order, and it’s been 6 days since I sent out an email asking for updates. And I’ve sent a few more emails asking for updates. All I’ve got are just automated reply saying they will get back to me within 1-2 days. So far I still don’t know if I will ever receive my item. Is this site a scam? Anyone?

November 11, 2019
Unprompted review
Masorini logo

Reply from Masorini

Hi Franco,

Thank you for this honest feedback and for sharing it. This matter has been in our top priority and we already replied to your email. Our apologies for any delay and we would like to thank you for your patience and kind understanding.

Rated 4 out of 5 stars

Good and user friendly web site

Good and user friendly web site , very clear product details and pricing. Easy to select the product .

November 11, 2019
Unprompted review
Masorini logo

Reply from Masorini

Hi there,

We really loved reading your positive comments towards us. We always aim for our customer's happiness and satisfaction after shopping in our shop. We hope you'll receive them soon and may you use them on your trips and outings!

Rated 5 out of 5 stars

Everything was easy..!!!

November 11, 2019
Unprompted review
Masorini logo

Reply from Masorini

Hi Em,

Thank you for leaving us a review! We are committed to providing good service to our customers.

Have a wonderful day!

Rated 5 out of 5 stars

Great experience overall!

Smooth process, great looking items.

November 10, 2019
Unprompted review
Masorini logo

Reply from Masorini

Hi Stefano,

Indeed we have beautiful products and styles. Thank you for appreciating it and for purchasing with us. May you have chosen the best item for you. Hoping for your patience. Have a nice day!

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