I purchased DEO BLACK AND GOLD sunglasses order number ML 1340, paid on line, several weeks ago, when I inquired as to delivery date, no response other than an e mailed saying CONFIRMED? Cant get the... See more
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Purchased items 15 May 2020 Received 1 pair of shoes in one delivery. Received 3 shirts in another delivery. 1 pair of shoes still not received 45 days later. Emailed Masorini and replies com... See more
Company replied
Easy to navigate site which is aesthetically pleasing overall, although slightly simple (not necessarily a bad thing!). I would have enjoyed seeing more photos of the actual products besides the sin... See more
Company replied
Ordered a shirt, it arrived soon enough so that was good, however the quality wasn’t good, stitching shoddy, loose threads around button holes. Cheap end Chinese type quality , thin fabric, tried to r... See more
Company replied
2.6
Poor
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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It was a very good experience doing…
It was a very good experience doing Business with you.thank you
November 23, 2019
Unprompted review
Reply from Masorini
Hi Randy,
You are our customer so we value your satisfaction and experience with us. We would also like to thank you for purchasing with us and complimenting us. Have a great day! :)
Very good for everyone product
November 23, 2019
Unprompted review
Reply from Masorini
Hi Mohammad,
Thank you for leaving us a review! We are committed to providing good products to our customers and this includes making sure that you were satisfied. :)
Excellent innovative designs
November 23, 2019
Unprompted review
Reply from Masorini
Hi Sundhar,
We are happy that you leave us these positive notes, and thank you for the 5-star review.
Have a wonderful day!
Reply from Masorini
Hi JA,
We want to thank you for willingly spending your time to write us a review. We want you to feel comfortable and you may continue to enjoy shopping. Have a great day!
hello
hello, i just bought 2 nice shirts on the site masorini.com and that went perfectly and i am very happy with it! I recommend everyone to visit this site! have fun with your purchase! greeting Freddy van Voorn from the Netherlands!
November 21, 2019
Unprompted review
Reply from Masorini
Hi Fred,
It is glad knowing that you had an easy experience placing an order. May you have chosen the item that suited your interest and style. Hoping for your patience. Have a great day!
FIRST
its the first commo was the page simple and friendly, i just hope that the product arrives in time and good conditions that is the reason for the sale
November 21, 2019
Unprompted review
Reply from Masorini
Hi Arturo,
Thank you for the 5-star review! We feel overwhelmed reading this. It's great to hear that another customer is satisfied with your order. We look forward to serving you again.
Have a great day!
I was very impressed with your…
I was very impressed with your advertising. It was quite simple to place my order and the fact that your site said I should receive my watch in 15 to 18 days from date of purchase, was very impressive. Overall, I will definitely, when I receive it, show off my watch and highly recommend anyone to your website. Thanks for the opportunity to thank you and your company.
November 21, 2019
Unprompted review
Reply from Masorini
Hi Afzal,
Thank you for leaving us a review! We are committed to providing good service to our customers and this includes making sure that all orders are delivered on time. Please don't forget to check your email from time to time for your order and shipment updates. Have a great day!
Good experience
Easy ordering system. Fair prices and free shipping.
November 21, 2019
Unprompted review
Reply from Masorini
Hi Dave,
We are happy that you leave us these positive notes, and thank you for the 4-star review.
everithing on the menu of the page is…
everithing on the menu of the page is very accurate and accesible
November 20, 2019
Unprompted review
Reply from Masorini
Hi Marcelo,
You are our customer so we value your satisfaction and experience with us. We would also like to thank you for purchasing with us and complimenting our store. :)
No body tell me about my order
No body tell me about my order
I want to know when l’ll recive my order
November 20, 2019
Unprompted review
Reply from Masorini
Hi Wael,
Thank you for your review. We're sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. We have sent you an email corresponding to your concern. Kindly check your email and please respond once you received it. Thank you for your patience.
Easy to shop and easy to order.
November 20, 2019
Unprompted review
Reply from Masorini
Hi Kah,
We are happy that you leave us these positive notes, and thank you for the 4-star review.
Excellent quality products.
Excellent quality products.
Company is concern about customer satisfaction.
November 19, 2019
Unprompted review
Reply from Masorini
Hi Jesus! Thank you for this awesome 5-star review. We really do appreciate you for sharing this feedback with us. Our company values to put our customers' satisfaction as the top priority. Have a great day! :)
I had booked a pair of shoes long…
I had booked a pair of shoes long back.. neither I have received my shoes nor anyone has kept me informed about their delivery schedule.... I don’t even have a contact number....
BaD Show...
November 19, 2019
Unprompted review
Reply from Masorini
Hi Pramod,
We understand your situation right now. It can be frustrating. We apologize if you have to encounter this kind of experience but we do appreciate your honesty towards us. As we have checked we have sent you an email regarding your concern and have not responded yet. I humbly suggest responding so that your concern will be addressed the soonest. Thank you!
Thank you I hope to deal with you more…
Thank you I hope to deal with you more and I hope to receive my item as I see thank you again
November 18, 2019
Unprompted review
Reply from Masorini
Hi there Admed, thank you for leaving us a review! We are committed to providing good service to our customers and this includes making sure that all orders are delivered on time.
Reply from Masorini
Hi Keba,
Thanks for the wonderful review. We are absolutely delighted that you enjoyed placing an order. Thank you so much and you have a great day! :)
Unprofessional and lack of customer care
Delivery took long time
Shoe size was sent wrong which I did not order ( I ordered size 8 and received size 7)---unprofessional and lack of customer care.
November 18, 2019
Unprompted review
Reply from Masorini
Hi Raja!
We understand your situation right now. It can be frustrating. We apologize if you have to encounter this kind of experience but we do appreciate your honesty towards us. As we have checked we have sent you an email under case number 2820928 regarding your concern and have not responded yet. I humbly suggest responding so that your concern will be addressed the soonest. Thank you!
designs, but express delivery
I think you guys have excellent designs, i would like to have an express delivery tho, im in Mexico and I think its gonna take forever by mail.
November 18, 2019
Unprompted review
Reply from Masorini
Hi Ivan,
Thank you for your review. We really appreciate your suggestion, as of this moment express shipping is one of our discussions and hopefully we can have it in your country. We are a small company to do more better and our goal is to make all customers happy with our services.
Have a great day! :)
Their product is high quality. It looks great and fits well
Their product is high quality. It looks gtrea
November 18, 2019
Unprompted review
Reply from Masorini
Hi Anthony,
Thank you for leaving us a review! We really appreciate it! Again thank you so much and you have a great day!
Cheers :)
nice and easy
nice presentation of the product, quick response of the supplier, easu order placement, good price with extended discount . Thank you
November 17, 2019
Unprompted review
Reply from Masorini
Hi Christos,
You are our customer so we value your satisfaction and experience with us. We would also like to thank you for purchasing with us and complimenting our store.
Have a great day!
What a great e-shop!!!
November 17, 2019
Unprompted review
Reply from Masorini
Hi Stelios,
Thank you for your great review, we really appreciate that and happy for your 5-star. :)
Have a great day!
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