This company is definitely a scam. I actually brought this as a gift for someone and was soo embarrassed when they were unable to book and I tried contacting as well as go through PayPal but had no lu... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I don't usually leave reviews but feel I have to on this occasion as I was so disappointed with the service (or rather lack of service) provided. On the first occasion the therapist did not turn up (a... See more
Company replied
Absolutely disgusting service. Massage therapist cancelled and I was offered a refund which was promised to be issued within two weeks. It has now been over a month and no one is responding to my em... See more
Hi, massage itself was ok however I paid for 60 minutes full body massage and I received 40 minutes as lady was late and I did not want head to be massaged. Lateness should not impact on duration of t... See more
Company replied
Company details
Information provided by various external sources
Massage 2 Mummy are the UK's only national specialists in Pregnancy Massage. Trained specifically to ensure a safe and relaxing treatment at this amazing time in a woman's life, our therapists provide an unrivalled service exactly when you need it most and in the comfort of your own home.
Contact info
5 Chancery Lane, WC2A 1LG, London, United Kingdom
- 0800 689 5126
- info@massage2mummy.com
- massage2mummy.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant Massage, Booking again straight away!
An Ad came up on Facebook for Massage2Mummy, and after reading all the other reviews I went straight ahead and booked 2 sessions.
I had my first with Nicole at 34 weeks which was just the most incredible massage. Made one preggo lady VERY happy and relaxed! And to be in the comfort of my own home was just lovely.
I have just booked my second session with her for when I am 38 weeks pregnant and cannot wait.
Really happy with my experience from…
Really happy with my experience from start to finish.
Friendly, fast customer service.
Would recommend!
Called twice for enquiry and never heard back
I called twice (Monday and yesterday) to enquire about their availability times since, on their site, the latest slot on weekdays is 4 PM. I was told twice that someone would call be back with the information. Still waiting to hear from them. Regardless if they contact or not, I will not book. The impression they have given me so far is so negative, that I even thought the site was a scam. I can't trust a business with such bad customer attention.
UPDATING MY REVIEW AFTER THE ANSWER SINCE I CAN'T WRITE A REPLY: I am happy to provide with a log of the calls on my phone to prove that no one has contacted me. Why would I be writing a review if that had been the case?

Reply from Massage 2 Mummy
Highly recommended
I was bought two massages for mothers day from my partner. It was very easy to arrange by filling in the form online and communication was quick and clear.
I had my first massage at 28 weeks by Cerys who arrived before time to set up. She was very pleasant and took a health history, asked if I wanted my bump and feet touching. The massage was lovely and I felt very relaxed afterwards.
I had my second massage today at 33 weeks, again with Cerys who did an upto date health history. She was so lovely with my little girl, explaining what everything was for and what she was doing.
It's lovely having someone come to your house so you don't have to go out whilst heavily pregnant!
Highly recommended
Excellent Service!
Saw an ad for Massage 2 Mummy on Instagram over a week ago and decided to give it a try. At first there was a problem with my booking but the customer service team went above and beyond to help me. Bringing in a therapist from further away just to ensure I got my massage, which I really appreciated!
My therapist Sheryl was absolutely amazing. She came for the appointment 10mins early to get everything sorted and out the way so that my massage started on time and I got the most amount of relaxation I could out of it. She communicated and explained everything she was going to do. And the COVID safety regulations were well adhered too! She was lovely and gave me a fantastic massage at 38 weeks. I would highly recommend massage 2 mummy. Their customer service and therapists are fantastic!
Really amazing massage for pregnant women
I am 35 weeks pregnant and had a massage with Massage 2 Mummy. The masseuse came to my home with her own table. It was a high 10/10 massage! She adjusted for my pregnancy and was really attentive and professional throughout. I've had swelling of my ankles which she worked on too, was a great relief! I highly recommended Massage 2 Mummy!
Lovely experience from start to finish
The service was wonderful and the whole experience was great! I received a message from Gael Leach shortly after filling in the form and she answered all my questions through text which made things that much easier.
COVID precautions were talked through and the appointment started on time once arranged.
A very big thank you to Gael for making it such an enjoyable and relaxing experience and for tailoring the massage to what I wanted. So much so that I was ready to doze off at the end 😄
I would recommend this service to anyone expecting!
Prenatal massage by Kate Glazzard
I was massage by Kate Glazzard. She was pleasant and on time. The prenatal massage was great just this was the first time I've been massage on my side. Normally I would be sitting on a chair for back massage and hugging a pillow. It was a different experience than what I was expecting. But service and standard was good.
I can’t recommend Vicky enough
I can’t recommend Vicky enough, she was so lovely, I felt so relaxed and comfortable through the whole experience. Thankyou so much!
Kersten was amazing
Kersten was amazing. She made me feel so relaxed at home. So much so, an hour after she left, I started having contractions! I was then in labour for 2 days! And gave birth at 38 weeks and 2 days! Would recommend.
Excellent service
Excellent service! I had a very friendly masseuse, which made the experience even more comfortable. I’ll try and get another one in before my due date hopefully, it’s definitely worth it.
Amazing service
Amazing service. Very covid secure, and super relaxing. I fell asleep during the massage.
Highly recommended.
Really lovely experience
Really lovely experience. Very safe & professional & nice & relaxing to not have to leave your own home. Brilliant massage & really took time.
Fab service and Karen who did my…
Fab service and Karen who did my treatment was fantastic. I loved the fact I didn’t have to drive home I could stay at hike afterwards and chill out
What a treat for any mummy to be
What a treat for any mummy to be!
Would 100% recommend. Felt comfortable and relaxed the minute Sheryl stepped into my house. Will definitely be treating myself to another after Christmas.
Worth the wait
Had a great massage today from Sarah. Unfortunately, it had been postponed due to lockdown but DEFINITELY worth the wait. Sarah was friendly, kind and so lovely. She knew her stuff and exactly where to focus on. My hips and back ache has completely eased. Will certainly be booking again in the next few weeks. Thank you again! 🌟
A bliss moment at every massage
A bliss moment at every massage, Chanelle is really professional and I’ll definitely recommend her.
Professional and relaxing
Professional and relaxing from booking right through to the massage and the aftercare advise. I had my massage late on in my pregnancy and it was so helpful as my hips were absolutely agony. Not only did Gael do a wonderful job during the massage but also explained to my partner how to help sooth the pain with a simple massage on my hips that continued to help me through to the end of my pregnancy and even my labour! I would highly highly recommend this service ! Thank you so much
Great experience
Great experience, Donna was so welcoming and gave me the best massage, just what I needed at 34 weeks. Highly recommend, especially when we can’t get to the salons!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.


